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firefox does not recreate or change prefs.js

Kuphostiwe

After deleting prefs.js file Firefox does not create a new one.

Firefox does not save any of my settings so i tried all the method described in the following articles:

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_unable-to-save-any-preferences-or-settings

finally I uninstalled FF completely, deleted the FF installation directory and moved my old profile. Reinstalling FF did not help in anyway. After reinstalling, the preferences were still not saved so I deleted the profs.js file. When I start Firefox it does not create a new profs.js file adn of course my setting are still not saved

What can i do? change? I'd rather fix this than install chrome instead...

After deleting prefs.js file Firefox does not create a new one. Firefox does not save any of my settings so i tried all the method described in the following articles: https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_unable-to-save-any-preferences-or-settings finally I uninstalled FF completely, deleted the FF installation directory and moved my old profile. Reinstalling FF did not help in anyway. After reinstalling, the preferences were still not saved so I deleted the profs.js file. When I start Firefox it does not create a new profs.js file adn of course my setting are still not saved What can i do? change? I'd rather fix this than install chrome instead...

Okulungisiwe ngu karpiyon

Isisombululo esikhethiwe

cor-el said

Can you post a screenshot that shows the content of the profile folder in details view? Did you try to remove the entire Mozilla folder in both locations to reset the entire file structure?

yes i tried removing the entire Mozilla folder in both locations after, again, uninstalling FF.

Thank you for your time - i gave up - switched to chrome.

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Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
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  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Dassault Systemes 3dxml Plug-in
  • GEPlugin
  • Google Update
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  • Intel web components updater - Installs and updates the Intel web components
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  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • 5.1.30514.0
  • Plugin for Wacom tablets.
  • Windows Activation Technologies Plugin for Mozilla

Isisebenziso

  • Firefox 34.0.5
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

Izandiso

  • Default Extension 1.0 (59D317DB041748fdB89B47E6F96058F3@defext)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Akusebenzi)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Akusebenzi)
  • HP Smart Web Printing 4.5 (smartwebprinting@hp.com) (Akusebenzi)

I-Javascript

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Imidwebo

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  • adapterDescription2:
  • adapterDeviceID: 0x6899
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 0b001002
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 11-20-2014
  • driverDate2:
  • driverVersion: 14.501.1003.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 5800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: www.google.com
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • extensions.lastAppVersion: 34.0.5
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1421000321
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1421000320
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1421000320
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False

Misc

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cor-el
  • Top 10 Contributor
  • Moderator
17580 izisombululo 159069 izimpendulo
Kuphostiwe

There should always be a prefs.js file in the Firefox profile folder.

Are you sure that you are in the correct location?

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Windows hides some file extensions by default. Among them are .html and .ini and .js and .txt, so you may only see file name without file extension. You can see the real file type (file extension) in the properties of the file via the right-click context menu in Windows Explorer.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

There should always be a prefs.js file in the Firefox profile folder. Are you sure that you are in the correct location? You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) Windows hides some file extensions by default. Among them are .html and .ini and .js and .txt, so you may only see file name without file extension. You can see the real file type (file extension) in the properties of the file via the right-click context menu in Windows Explorer. ---- Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Umnikazi wombuzo

Thank you for the reply but I am quite sure there is no prefs.js file in my profile and this is the problem. The new prefs.js file is not created and even if I put one there it is never changed. See the image below after I restarted FF. There is no prefs.js, only my old pref file. FF opens with my pinned tabs + its 2 default setting and pages. Actually this is the only thing it ever "remembers" - my pinned tabs. I think the 2 default tabs are the "what's new" page and the default home page.

I've already tried resetting everything and creating a new profile. As I mentioned before I also deleted everything, including the profile folder, and reinstalled but it did not help.

What can prevent the prefs.js from being created? Where are the default prefs written? Perhaps some weird registry entry is causing this?

Any yes, the permission on the pref folder is as it should be and i am the owner. ???

Thank you for the reply but I am quite sure there is no prefs.js file in my profile and this is the problem. The new prefs.js file is not created and even if I put one there it is never changed. See the image below after I restarted FF. There is no prefs.js, only my old pref file. FF opens with my pinned tabs + its 2 default setting and pages. Actually this is the only thing it ever "remembers" - my pinned tabs. I think the 2 default tabs are the "what's new" page and the default home page. I've already tried resetting everything and creating a new profile. As I mentioned before I also deleted everything, including the profile folder, and reinstalled but it did not help. What can prevent the prefs.js from being created? Where are the default prefs written? Perhaps some weird registry entry is causing this? Any yes, the permission on the pref folder is as it should be and i am the owner. ???

Okulungisiwe ngu karpiyon

FredMcD
  • Top 10 Contributor
4271 izisombululo 59919 izimpendulo
Kuphostiwe

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button.

At the top of the screen is a search bar. Type browser.newtab.url

Change this to something else. Close Firefox. Check the file date/time stamp.

Restart Firefox. Is the setting still the same?

Type '''about:config'''<enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. At the top of the screen is a search bar. Type '''browser.newtab.url''' Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same?
cor-el
  • Top 10 Contributor
  • Moderator
17580 izisombululo 159069 izimpendulo
Kuphostiwe

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Umnikazi wombuzo

FredMcD said

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Type browser.newtab.url Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? FredMcD said
Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Type browser.newtab.url Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same?

Thank you for the reply. Unfortunately I already tries this in the past. when had a prefs.js file the file date never changed, even when i changed prefs using about:config. When i start FF the changes were not saved. After removing the prefs.js the date of this file did not change because it is never recreated.

Any other suggestions?

''FredMcD [[#answer-676005|said]]'' <blockquote> Type '''about:config'''<enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. At the top of the screen is a search bar. Type '''browser.newtab.url''' Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? </blockqu''FredMcD [[#answer-676005|said]]'' <blockquote> Type '''about:config'''<enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. At the top of the screen is a search bar. Type '''browser.newtab.url''' Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? </blockquote> Thank you for the reply. Unfortunately I already tries this in the past. when had a prefs.js file the file date never changed, even when i changed prefs using about:config. When i start FF the changes were not saved. After removing the prefs.js the date of this file did not change because it is never recreated. Any other suggestions?

Umnikazi wombuzo

cor-el said

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

I've done this already and it did not help. As I wrote I've also uninstalled and deleted the previous profile and it still can't write to prefs.js or create a new on if i delete this file.

Does FF have a hidden debug log somewhere? Perhaps this file will mention a failing access to the prefs.js file which can point me to the source of this problem.

''cor-el [[#answer-676039|said]]'' <blockquote> Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox </blockquote> I've done this already and it did not help. As I wrote I've also uninstalled and deleted the previous profile and it still can't write to prefs.js or create a new on if i delete this file. Does FF have a hidden debug log somewhere? Perhaps this file will mention a failing access to the prefs.js file which can point me to the source of this problem.

Umnikazi wombuzo

Does FF have a hidden debug log somewhere? Perhaps this file will mention a failing access to the prefs.js file which can point me to the source of this problem.

Does FF have a hidden debug log somewhere? Perhaps this file will mention a failing access to the prefs.js file which can point me to the source of this problem.

Umnikazi wombuzo

FredMcD said

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Type browser.newtab.url Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? FredMcD said
Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar. Type browser.newtab.url Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same?

Yes. Still the same

''FredMcD [[#answer-676005|said]]'' <blockquote> Type '''about:config'''<enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. At the top of the screen is a search bar. Type '''browser.newtab.url''' Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? </block''FredMcD [[#answer-676005|said]]'' <blockquote> Type '''about:config'''<enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. At the top of the screen is a search bar. Type '''browser.newtab.url''' Change this to something else. Close Firefox. Check the file date/time stamp. Restart Firefox. Is the setting still the same? </blockquote> Yes. Still the same
cor-el
  • Top 10 Contributor
  • Moderator
17580 izisombululo 159069 izimpendulo
Kuphostiwe

Try this Microsoft Sysinternals utility:

Try this Microsoft Sysinternals utility: *Process Monitor: http://technet.microsoft.com/en-us/sysinternals/bb896645

Umnikazi wombuzo

cor-el said

Try this Microsoft Sysinternals utility:

I am familiar with this application and I've already used it in the past for various other reasons. It shows tons of activity actions; processes, entries, regkeys etc - what am I looking for?

''cor-el [[#answer-676102|said]]'' <blockquote> Try this Microsoft Sysinternals utility: *Process Monitor: http://technet.microsoft.com/en-us/sysinternals/bb896645 </blockquote> I am familiar with this application and I've already used it in the past for various other reasons. It shows tons of activity actions; processes, entries, regkeys etc - what am I looking for?

Umnikazi wombuzo

Still not working if you have any suggestion please let me know.

Still not working if you have any suggestion please let me know.
cor-el
  • Top 10 Contributor
  • Moderator
17580 izisombululo 159069 izimpendulo
Kuphostiwe

Does that utility show that Firefox tries to create or at least access the prefs.js file?

Does that utility show that Firefox tries to create or at least access the prefs.js file?

Umnikazi wombuzo

cor-el said

Does that utility show that Firefox tries to create or at least access the prefs.js file?

no

''cor-el [[#answer-676293|said]]'' <blockquote> Does that utility show that Firefox tries to create or at least access the prefs.js file? </blockquote> no
cor-el
  • Top 10 Contributor
  • Moderator
17580 izisombululo 159069 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
FredMcD
  • Top 10 Contributor
4271 izisombululo 59919 izimpendulo
Kuphostiwe

I have an idea. Firefox the program or the profile is causing the problem. So lets get rid of both.

  • 1

Download Firefox Full Installer For All languages And Systems {web link}. Save the file someplace safe.

Close Firefox.

  • 2

Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac

Rename the Firefox folder by adding .old to it. Then;

  • 3

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla and Firefox folders by adding .old to them.

  • 4

Now run the full installer.

  • 5

Then restart Firefox. It should create a new profile. Test it. If everything looks to be working, you can then copy some files from the old profile to the new. Copy Only the password, history, & bookmarks. Do Not copy any settings files. As to the add-ons, copy Only a handful at a time. Start FF to see if there are any issues. Close FF and copy more Add-ons. Repeat.

I have an idea. Firefox the program or the profile is causing the problem. So lets get rid of both. * 1 '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}. Save the file someplace safe. '''Close Firefox'''. * 2 Open the file browser / explorer on your computer. '''Note:''' You may have to enable '''Show Hidden Folders / Files.''' Enter this in the address bar; Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Rename the '''Firefox''' folder by adding '''.old''' to it. Then; * 3 Using your file browser, open the '''Programs''' folder on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual. Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them. * 4 Now run the full installer. * 5 Then restart Firefox. It should create a new profile. Test it. If everything looks to be working, you can then '''copy''' some files from the old profile to the new. '''Copy Only''' the password, history, & bookmarks. '''Do Not''' copy any settings files. As to the add-ons, copy '''Only''' a handful at a time. Start FF to see if there are any issues. Close FF and copy more Add-ons. Repeat.

Umnikazi wombuzo

cor-el said

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

It did not help. It still does not recreate prefs.js file. As mentioned earlier I changed it's name to prefs_OLD.js hoping FF would recreate it. FF does not recreate this file, as it should, when i start it.

''cor-el [[#answer-676316|said]]'' <blockquote> Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes </blockquote> It did not help. It still does not recreate prefs.js file. As mentioned earlier I changed it's name to prefs_OLD.js hoping FF would recreate it. FF does not recreate this file, as it should, when i start it.

Okulungisiwe ngu karpiyon

Umnikazi wombuzo

FredMcD said

I have an idea. Firefox the program or the profile is causing the problem. So lets get rid of both.
  • 1
Download Firefox Full Installer For All languages And Systems {web link}. Save the file someplace safe. Close Firefox.
  • 2
Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar; Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Rename the Firefox folder by adding .old to it. Then;
  • 3
Using your file browser, open the Programs folder on your computer. Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual. Look for, and rename any Mozilla and Firefox folders by adding .old to them.
  • 4
Now run the full installer.
  • 5
Then restart Firefox. It should create a new profile. Test it. If everything looks to be working, you can then copy some files from the old profile to the new. Copy Only the password, history, & bookmarks. Do Not copy any settings files. As to the add-ons, copy Only a handful at a time. Start FF to see if there are any issues. Close FF and copy more Add-ons. Repeat.

Thank you for your time and effort. Unfortunately i already did this, before i opened this forum thread. i completely uninstalled, renamed the profile, deleted the Mozilla folder under program files and re installed. that did not work. the only difference from your suggestion is that i installed the English version, not the Full Installer For All languages as you suggested. do you think this can make a difference?

''FredMcD [[#answer-676355|said]]'' <blockquote> I have an idea. Firefox the program or the profile is causing the problem. So lets get rid of both. * 1 '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}. Save the file someplace safe. '''Close Firefox'''. * 2 Open the file browser / explorer on your computer. '''Note:''' You may have to enable '''Show Hidden Folders / Files.''' Enter this in the address bar; Windows: %AppData%\Mozilla\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Linux: ~/.mozilla/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Linux Mac: ~/Library/Application Support/ http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Rename the '''Firefox''' folder by adding '''.old''' to it. Then; * 3 Using your file browser, open the '''Programs''' folder on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual. Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them. * 4 Now run the full installer. * 5 Then restart Firefox. It should create a new profile. Test it. If everything looks to be working, you can then '''copy''' some files from the old profile to the new. '''Copy Only''' the password, history, & bookmarks. '''Do Not''' copy any settings files. As to the add-ons, copy '''Only''' a handful at a time. Start FF to see if there are any issues. Close FF and copy more Add-ons. Repeat. </blockquote> Thank you for your time and effort. Unfortunately i already did this, before i opened this forum thread. i completely uninstalled, renamed the profile, deleted the Mozilla folder under program files and re installed. that did not work. the only difference from your suggestion is that i installed the English version, not the Full Installer For All languages as you suggested. do you think this can make a difference?

Okulungisiwe ngu karpiyon

jscher2000
  • Top 10 Contributor
8796 izisombululo 71953 izimpendulo
Kuphostiwe

If you make settings changes, such as choosing a different home page, does Firefox honor them during your session or ignore them? If they are ignored, you might have some malware named SearchProtect on your system.

If you make settings changes, such as choosing a different home page, does Firefox honor them during your session or ignore them? If they are ignored, you might have some malware named SearchProtect on your system.

Umnikazi wombuzo

jscher2000 said

If you make settings changes, such as choosing a different home page, does Firefox honor them during your session or ignore them? If they are ignored, you might have some malware named SearchProtect on your system.

during the session they are honored. if i start a new FF window without closing all FF windows these settings are still honored. when i close ALL FF windows and then reopen, the home screen returns to default as well as all other changed settings. The ONLY thing it can 'remember' are the pinned taps

''jscher2000 [[#answer-676509|said]]'' <blockquote> If you make settings changes, such as choosing a different home page, does Firefox honor them during your session or ignore them? If they are ignored, you might have some malware named SearchProtect on your system. </blockquote> during the session they are honored. if i start a new FF window without closing all FF windows these settings are still honored. when i close ALL FF windows and then reopen, the home screen returns to default as well as all other changed settings. The ONLY thing it can 'remember' are the pinned taps

Umnikazi wombuzo

karpiyon said

cor-el said
Does that utility show that Firefox tries to create or at least access the prefs.js file?

no

I checked this in another computer and processmonitor clearly shows access to prefs.js. On my problematic computer there is not access to this file AT ALL

''karpiyon [[#answer-676315|said]]'' <blockquote> ''cor-el [[#answer-676293|said]]'' <blockquote> Does that utility show that Firefox tries to create or at least access the prefs.js file? </blockquote> no </blockquote> I checked this in another computer and processmonitor clearly shows access to prefs.js. On my problematic computer there is not access to this file AT ALL