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Firefox crashes

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Firefox will not open. I have uninstalled, deleted original Firefox folder from my programs and tried to choose both starting Firefox options and starting in safe mode. Below is the last error report that I have from 12/22/14 - however, when the it crashes it says: Details: the program has not identified itself.

bp-8043cafd-18f1-4356-be19-a1d8e2141222

Isisombululo esikhethiwe

Signature OOM OutOfMemory

Total Virtual Memory 3221094400

Available Virtual Memory 128749568

System Memory Use Percentage 95

Available Page File 1460224000

Available Physical Memory 141000704

OOM Allocation Size 65536


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

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Isisombululo Esikhethiwe

Signature OOM OutOfMemory

Total Virtual Memory 3221094400

Available Virtual Memory 128749568

System Memory Use Percentage 95

Available Page File 1460224000

Available Physical Memory 141000704

OOM Allocation Size 65536


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

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Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

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