Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I update Flash, I get the message "Unable to Load Metafile."

  • 3 uphendule
  • 16 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Flash is blocked and I can't update due to the above message. What do I need to do to correct the issue?

Flash is blocked and I can't update due to the above message. What do I need to do to correct the issue?

Isisombululo esikhethiwe

Your system details shows you have no player.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (3)

more options

Isisombululo Esikhethiwe

Your system details shows you have no player.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

more options

Thanks so much for your help.

more options

Glad to help. Happy Holidays !