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untrusted connection

Kuphostiwe

Hello All:

I am experiencing a problem with firefox. Ever since the new version was downloaded and installed, every site that I go to I am told that it is an untrusted connection. I add it as an exception, however, when I attempt to go to the site again, I am told once again that the site is untrusted. Mind you, that previously before the upgrade, I could go go these sites without a problem and I never saw the untrusted connection message. In addition, when I an the exception and go to the site, it starts up in text mode and not html, would someone please tell me how to fix this problem, the majority of the sites that I go to, I have gone to before without any problems and they all appear in html and do not start out in text mode. Thanks, Allen

Hello All: I am experiencing a problem with firefox. Ever since the new version was downloaded and installed, every site that I go to I am told that it is an untrusted connection. I add it as an exception, however, when I attempt to go to the site again, I am told once again that the site is untrusted. Mind you, that previously before the upgrade, I could go go these sites without a problem and I never saw the untrusted connection message. In addition, when I an the exception and go to the site, it starts up in text mode and not html, would someone please tell me how to fix this problem, the majority of the sites that I go to, I have gone to before without any problems and they all appear in html and do not start out in text mode. Thanks, Allen

Eminye Imininingwane Yohlelo

Fakela amapulagi

They are too many to list, but office 2013, adobe, shockwave, java and most of them are ask to activate as opposed to being activated.

Isisebenziso

  • I-ejenti Engumsebenzisi:

Eminye Imininingwane

finitarry 251 izisombululo 3421 izimpendulo
Kuphostiwe

It is only secure sites (https) where you would be told the connection is untrusted. So now untrusted sites are in text mode? I thought they would simply be blocked.

It is only secure sites (https) where you would be told the connection is untrusted. So now untrusted sites are in text mode? I thought they would simply be blocked.
FredMcD
  • Top 10 Contributor
4306 izisombululo 60434 izimpendulo
Kuphostiwe

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

'''This Connection is Untrusted''' is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings. --------------- '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems?
zvikagl 0 izisombululo 3 izimpendulo
Kuphostiwe

It involves all gmail connected sites. Looks as if FF are about to launch a mail service too ?

It involves all gmail connected sites. Looks as if FF are about to launch a mail service too ?
FredMcD
  • Top 10 Contributor
4306 izisombululo 60434 izimpendulo
Kuphostiwe

I would doubt that Mozilla would do that. Many of us would remove Firefox.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

I would doubt that Mozilla would do that. Many of us would remove Firefox. Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.
cor-el
  • Top 10 Contributor
  • Moderator
17675 izisombululo 159889 izimpendulo
Kuphostiwe

Check out why the site is untrusted and click "Technical Details" to expand this section. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

  • Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
  • Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
Check out why the site is untrusted and click "Technical Details" to expand this section. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates. *Click the link at the bottom of the error page: "I Understand the Risks" Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate". *Click the "View..." button and inspect the certificate and check who is the <b>issuer of the certificate</b>. You can see more Details like intermediate certificates that are used in the Details pane. If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab". *Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate. *Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
zvikagl 0 izisombululo 3 izimpendulo
Kuphostiwe

Hi Cor-el Tried it. Nothing works. Most of the sites with an https prefix are not loading. "I understand the risk" : following your guidance, doesn't do much either. I tried to download a previous version of FF 34, it worked well for a couple of days but unfortunately it upgraded automatically - I can't find the link to that version again.

Hi Cor-el Tried it. Nothing works. Most of the sites with an https prefix are not loading. "I understand the risk" : following your guidance, doesn't do much either. I tried to download a previous version of FF 34, it worked well for a couple of days but unfortunately it upgraded automatically - I can't find the link to that version again.
FredMcD
  • Top 10 Contributor
4306 izisombululo 60434 izimpendulo
Kuphostiwe

Please post the links to the sites you are having trouble with. No Personal Information Please !

Also, Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Please post the links to the sites you are having trouble with. '''No Personal Information Please !''' Also, Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
zvikagl 0 izisombululo 3 izimpendulo
Kuphostiwe

I haven't done any of the above . Logged on this AM and all is well ? Is there a genie in the browser? Thanks for your help anyhow.

I haven't done any of the above . Logged on this AM and all is well ? Is there a genie in the browser? Thanks for your help anyhow.