X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My address box is gone. I have only the Search box.

Kuphostiwe

Yesterday FF "belched" and I lost some of the bookmarks on the toolbar plus lost the Address box. Now in trying to fix it I've lost the Menu Bar. Help please. Using version 34.0.

Thanks,

jbacinti

Yesterday FF "belched" and I lost some of the bookmarks on the toolbar plus lost the Address box. Now in trying to fix it I've lost the Menu Bar. Help please. Using version 34.0. Thanks, jbacinti

Isisombululo esikhethiwe

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • NPWLPG
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 34.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/34.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Classic Theme Restorer 1.2.7 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Coupons at Checkout 1.4.1 (jid0-5R3LLpyrG0a1kPDXAA8ZKmM0bgM@jetpack)
  • LastPass 3.1.54 (support@lastpass.com)
  • Paste Email Plus 5.1 (pasteemailplus@guid.customsoftwareconsult.com)
  • Print/Print Preview 0.9 ({19EB90DC-A456-458b-8AAC-616D91AAFCE1})
  • Privacy Badger Firefox 0.2.4 (jid1-MnnxcxisBPnSXQ@jetpack)
  • Pushbullet 38 (jid1-BYcQOfYfmBMd9A@jetpack)
  • ReminderFox 2.1.5.1 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • SSL Version Control 0.4 (jid1-ZM3BerwS6FsQAg@jetpack)
  • Tabs on Bottom 0.5 (tabsonbottom@piro.sakura.ne.jp)
  • Terms of Service; Didn’t Read 0.4.1 (jid0-3GUEt1r69sQNSrca5p8kx9Ezc3U@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Webroot Filtering Extension 1.0.2.42 (webrootsecure@webroot.com)
  • Curiyo 1.0.1 (jid1-tGhpnArOR62Vng@jetpack) (Akusebenzi)
  • HTTPS-Everywhere 4.0.2 (https-everywhere@eff.org) (Akusebenzi)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2772
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 2-26-2007
  • driverDate2:
  • driverVersion: 6.14.10.4785
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141125180439
  • browser.startup.homepage: http://www.cincinnati.com/
  • browser.startup.homepage_override.buildID: 20141125180439
  • browser.startup.homepage_override.mstone: 34.0
  • browser.tabs.loadInBackground: False
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d10: 3
  • gfx.blacklist.layers.direct3d10-1: 3
  • gfx.blacklist.layers.direct3d11: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.layers.opengl: 3
  • gfx.blacklist.stagefright: 3
  • gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
  • gfx.blacklist.webgl.angle: 3
  • gfx.blacklist.webgl.msaa: 3
  • gfx.blacklist.webgl.opengl: 3
  • media.gmp-gmpopenh264.lastUpdate: 1413382913
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1418325083
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1418696996
  • places.history.expiration.transient_current_max_pages: 53422
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1416619476

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Yebo

Umnikazi wombuzo

Found the Menu Bar but the Customize feature won't work; just doesn't do anything.

PS: I've stopped and started FF a few times; didn't help.

Found the Menu Bar but the Customize feature won't work; just doesn't do anything. PS: I've stopped and started FF a few times; didn't help.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59922 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Separate Issue; Your System Details shows; Installed Plug-ins Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0 Having more than one version of a program may cause issues. Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html''' --------------------- '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems?

Umnikazi wombuzo

Fixed after some work but I'm wondering what might have caused the problem in the first place? Any ideas?

Fixed after some work but I'm wondering what might have caused the problem in the first place? Any ideas?
FredMcD
  • Top 10 Contributor
4272 izisombululo 59922 izimpendulo
Kuphostiwe

What work did you do?

What work did you do?

Umnikazi wombuzo

Went to some websites, checked bank balances, nothing out of the ordinary.

Went to some websites, checked bank balances, nothing out of the ordinary.
FredMcD
  • Top 10 Contributor
4272 izisombululo 59922 izimpendulo
Kuphostiwe

I meant how the problem was solved.

I meant how the problem was solved.

Umnikazi wombuzo

FredMcD said

I meant how the problem was solved.

I followed your instructions and uninstalled Flash and reinstalled it. Started in Safe Mode but didn't have to do anything else. Restarted Normal and everything was back to the way it was. Thanks for your help.

jbacinti

''FredMcD [[#answer-666870|said]]'' <blockquote> I meant how the problem was solved. </blockquote> I followed your instructions and uninstalled Flash and reinstalled it. Started in Safe Mode but didn't have to do anything else. Restarted Normal and everything was back to the way it was. Thanks for your help. jbacinti
FredMcD
  • Top 10 Contributor
4272 izisombululo 59922 izimpendulo
Kuphostiwe

Good to hear. Good luck.

Good to hear. Good luck.

Umnikazi wombuzo

FredMcD said

Good to hear. Good luck.

Fred,

Same problem has reappeared and your solution above hasn't fixed it. My address box is gone again.

''FredMcD [[#answer-667010|said]]'' <blockquote> Good to hear. Good luck. </blockquote> Fred, Same problem has reappeared and your solution above hasn't fixed it. My address box is gone again.

Umnikazi wombuzo

Went through your exercise again and it worked. Is Flash Player that bad that it shouldn't be used with Firefox?

Went through your exercise again and it worked. Is Flash Player that bad that it shouldn't be used with Firefox?
FredMcD
  • Top 10 Contributor
4272 izisombululo 59922 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Sometimes we get complaints and Flash ends up being the cause. Updating software and settings normally settles the mater.

I have not tried this, but take a look at it; Video WithOut Flash {web link} Watch videos without flash

Sometimes we get complaints and Flash ends up being the cause. Updating software and settings normally settles the mater. I have not tried this, but take a look at it; '''[https://addons.mozilla.org/en-US/firefox/addon/video-without-flash/ Video WithOut Flash]''' {web link} Watch videos without flash

Umnikazi wombuzo

I'll give it a try and comment on it as needed. Thanks once again for all your help.

I'll give it a try and comment on it as needed. Thanks once again for all your help.
cor-el
  • Top 10 Contributor
  • Moderator
17588 izisombululo 159103 izimpendulo
Kuphostiwe

You can use one of these to set which toolbars to show.

  • "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
  • View > Toolbars
    Tap the Alt key or press F10 to show the Menu Bar
  • Right-click empty toolbar area
  • Tap the Alt key or press F10 to show the Menu Bar

If you right-click a toolbar item in normal (non-customize) mode then you can remove this item from the toolbar.

  • "Remove from Toolbar" will remove this item from the Navigation Toolbar and moves it to the Customize palette ("3-bar" Firefox menu button > Customize)
  • "Move to Menu" will move this item to the "3-bar" Firefox menu button drop-down list
  • "Move to Toolbar" in the "3-bar" Firefox menu button drop-down list will move this item to the toolbar
You can use one of these to set which toolbars to show. *"3-bar" Firefox menu button > Customize > Show/Hide Toolbars *View > Toolbars<br>Tap the Alt key or press F10 to show the Menu Bar *Right-click empty toolbar area *Tap the Alt key or press F10 to show the Menu Bar ----- If you right-click a toolbar item in normal (non-customize) mode then you can remove this item from the toolbar. * "Remove from Toolbar" will remove this item from the Navigation Toolbar and moves it to the Customize palette ("3-bar" Firefox menu button > Customize) * "Move to Menu" will move this item to the "3-bar" Firefox menu button drop-down list * "Move to Toolbar" in the "3-bar" Firefox menu button drop-down list will move this item to the toolbar *https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars

Umnikazi wombuzo

cor-el,

Your replay explained a few things that I was unaware of. Thanks. However, my main problem was that the "box" where you type in a web address keeps disappearing. Uninstalling Flash Player, restarting FF in Safe mode and then restarting normal fixes the problem. I've quit reinstalling Flash Player and have added Video Without Flash as suggested by Fred above. I'll see if that keeps the address box from disappearing.

jbacinti

cor-el, Your replay explained a few things that I was unaware of. Thanks. However, my main problem was that the "box" where you type in a web address keeps disappearing. Uninstalling Flash Player, restarting FF in Safe mode and then restarting normal fixes the problem. I've quit reinstalling Flash Player and have added Video Without Flash as suggested by Fred above. I'll see if that keeps the address box from disappearing. jbacinti
cor-el
  • Top 10 Contributor
  • Moderator
17588 izisombululo 159103 izimpendulo
Kuphostiwe

Note that the Classic Theme Restorer extension also has setting for various tool bars.

  • You can check out the settings of the CTR extension via its Options/Preferences button on the "Firefox/Tools > Add-ons > Extensions" page.
  • You can find extra toolbar buttons and more toolbar settings in Customize (3-bar Firefox menu button > Customize)
Note that the Classic Theme Restorer extension also has setting for various tool bars. *You can check out the settings of the CTR extension via its Options/Preferences button on the "Firefox/Tools > Add-ons > Extensions" page. *You can find extra toolbar buttons and more toolbar settings in Customize (3-bar Firefox menu button > Customize)

Umnikazi wombuzo

I'll look around the CTR extension especially if I lose the "box" again.

I'll look around the CTR extension especially if I lose the "box" again.