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Firefox crashes every time I open Yahoo or Yahoo Mail

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu philipp

rdmoore7
rdmoore7
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I am unable to open Yahoo or Yahoo mail without Firefox spontaneously crashing. I can open Yahoo or Yahoo Mail with Internet Explorer. I have made sure that I have cleared my cookies and cash. I have "RESET" Firefox and I have the current version of Firefox and Adobe Flash. I prefer to use Firefox as I have all of my "favorites" stored here and sync'd with my home computer and smart phone....but if this problem is not resolved shortly, I have no other choice but to switch to Chrome or Internet Explorer.

I am unable to open Yahoo or Yahoo mail without Firefox spontaneously crashing. I can open Yahoo or Yahoo Mail with Internet Explorer. I have made sure that I have cleared my cookies and cash. I have "RESET" Firefox and I have the current version of Firefox and Adobe Flash. I prefer to use Firefox as I have all of my "favorites" stored here and sync'd with my home computer and smart phone....but if this problem is not resolved shortly, I have no other choice but to switch to Chrome or Internet Explorer.

All Replies (1)

philipp
philipp
  • Moderator
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hello rdmoore7, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.