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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Have lost head sheets inside my bank.

  • 3 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FredMcD

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When i go to the bank i can not see the sheets giving me different options. They are not there anymore. The bank told me to ask Mozilla. At work I have an old version of Internet Explorer, and there they are visible and active. I want to use Mozilla at home, but how to solve this?

All Replies (3)

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Separate Issue; Update your Flash Player v15.0.0. 239 Shockwave Director v12.1.4.154

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Okulungisiwe ngu FredMcD

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The sheets for "payment", "savings" etc. is not there when I use Mozilla, but they are there when I use Internet Explorer. I prefere Mozilla, so is there some kind of problem I tried all Your suggestions. What can be the problem? Thanks for helping! Best regards, Anne L

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Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.