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When I launch Firefox the Easy Life App loads..I can't get rid of it

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  • Igcine ukuphendulwa ngu FredMcD

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I no longer get the mozilla page - instead I get Easy App Life with movies of Oprah and Ellen playing incessantly I don;t know how to rid my computer of this!

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That sounds bad... but I think I see the problem. These extensions do not look normal:

CheeapMe 5.1 (aoia6aji@iaueuf.net)
FunDEalse 2.2 (pngjtpxzl@hdk-huni.edu)
JoniCouPoon 7.0 (ebceuiiy@omqk.edu)
SeaVeNewAAppz 5.5 (izgwioemb@xqa-swxl.org)
TakeTTHHeCouupooni 1.5 (s-fbq9@uxuodbxe.com)

These look like a truckload of bundled items from some freebie. This is my suggested clean-up procedure for that scenario:

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

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Once you clear those out, you can fix your home page setting. To quickly switch it back to the built-in page, you can use this add-on:

https://addons.mozilla.org/firefox/addon/searchreset/

Or to do it by hand, please see either of these articles:

Success?

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.