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Update version 33.1 did not find bookmarks

Kuphostiwe

I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This is the first upgrade in a few years that has lost the bookmarks and saved passwords. Windows 8.1.

I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This is the first upgrade in a few years that has lost the bookmarks and saved passwords. Windows 8.1.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • Shockwave Flash 15.0 r0
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • WildTangent Games App V2 Presence Detector
  • 5.1.30514.0
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144

Isisebenziso

  • Firefox 33.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/33.1/WINNT/en-US/

Izandiso

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • McAfee Security Scan Plus 1.0 ({e4f94d1e-2f53-401e-8885-681602c0ddd8}) (Akusebenzi)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Akusebenzi)
  • Trend Micro BEP Firefox Extension 8.0.0.1173 (tmbepff@trendmicro.com) (Akusebenzi)
  • Trend Micro Osprey Firefox Extension 1.6.0.1102 ({BBB77B49-9FF4-4d5c-8FE2-92B1D6CD696C}) (Akusebenzi)
  • Trend Micro Toolbar 7.0.0.1243 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0f31
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 11-26-2013
  • driverDate2:
  • driverVersion: 10.18.10.3366
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
  • browser.startup.homepage_override.buildID: 20141106120505
  • browser.startup.homepage_override.mstone: 33.1
  • extensions.lastAppVersion: 33.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1416764930
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416764928
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1416765537
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1416765537

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Yebo
CoryMH 229 izisombululo 1076 izimpendulo
Kuphostiwe

Hello,

If you are worried about losing your bookmarks, you can always back them up by following this guide:

After updating if you find that your bookmarks are lost, you can import this file:

You can also back up your profile information (including saved passwords) by following this guide:


Note that losing your information usually means that a file wasn't closed properly and was corrupted. Next time your bookmarks specifically are not recovered, try installing the Places Maintenance extension to run maintenance on the file that stores your bookmarks/browsing history information. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you:

See also: Recover lost or missing Bookmarks

Let us know if that helps.

Hello, If you are worried about losing your bookmarks, you can always back them up by following this guide: * [[Export Firefox bookmarks to an HTML file to back up or transfer bookmarks]] After updating if you find that your bookmarks are lost, you can import this file: * [[Import Bookmarks from an HTML file]] You can also back up your profile information (including saved passwords) by following this guide: * [[Back up and restore information in Firefox profiles]] (for recovering your entire profile) * [[Recovering important data from an old profile]] (for recovering parts of your profile) ---------- Note that losing your information usually means that a file wasn't closed properly and was corrupted. Next time your bookmarks specifically are not recovered, try installing the [https://addons.mozilla.org/firefox/addon/places-maintenance/ Places Maintenance] extension to run maintenance on the file that stores your bookmarks/browsing history information. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you: * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox * https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file See also: [[Recover lost or missing Bookmarks]] Let us know if that helps.

Okulungisiwe ngu CoryMH