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PDF downloads consistently fail

Kuphostiwe

For the last several versions of Firefox, all attempts at PDF downloads fail. On rare occasions I can go to Save As..., get a dialogue box and save the file. But 80+% of the time it just fails and I have to go and paste the URL into Safari to get the file. Every time Ffx. upgrades I think this might get fixed, but it hasn't. I'm running AdBan and Do Not Track Me in both browsers, so that shouldn't be the issue. Please advise.

For the last several versions of Firefox, all attempts at PDF downloads fail. On rare occasions I can go to Save As..., get a dialogue box and save the file. But 80+% of the time it just fails and I have to go and paste the URL into Safari to get the file. Every time Ffx. upgrades I think this might get fixed, but it hasn't. I'm running AdBan and Do Not Track Me in both browsers, so that shouldn't be the issue. Please advise.

Isisombululo esikhethiwe

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus:

If you continue to have issues please do report back and we would be have to investigate.

Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Version 5.38.5.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • Adobe Acrobat and Reader Plug-in for Web Browsers, Version 7.0.5
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 5.1.20513.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • RealPlayer Plugin
  • iPhoto6

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:33.0) Gecko/20100101 Firefox/33.0

Eminye Imininingwane

guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus:

If you continue to have issues please do report back and we would be have to investigate.

Are you using an antivirus or a firewall on the computer that you are having this issue? If so, please check to make sure that downloads are allowed in the antivirus: *[[What to do if you can't download or save files]] *[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet] *[http://kb.mozillazine.org/Antivirus_software] If you continue to have issues please do report back and we would be have to investigate.
FredMcD
  • Top 10 Contributor
4313 izisombululo 60582 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

Umnikazi wombuzo

Yes, went to the link, What to do if you can't download or save files," and the 2nd step solved the problem--I had moved the folder designated to receive downloads and the chosen path now only led to an alias. Correcting the path to the downloads folder seems to have solved the issue, based on 2 successful tries from different websites. Thanks!

Yes, went to the link, What to do if you can't download or save files," and the 2nd step solved the problem--I had moved the folder designated to receive downloads and the chosen path now only led to an alias. Correcting the path to the downloads folder seems to have solved the issue, based on 2 successful tries from different websites. Thanks!