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Firefox crashes

Kuphostiwe

Crash ID: bp-7fb78dc4-021b-494d-aca8-70cdc2141021

Crash ID: bp-7fb78dc4-021b-494d-aca8-70cdc2141021

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object
  • Adobe PDF Plug-In For Firefox and Netscape

Isisebenziso

  • Firefox 33.0.3
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/33.0.3/WINNT/en-US/

Izandiso

  • ERail Plugin for Firefox 6.0.rev141 (ERAIL.IN.FFPLUGIN@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-13-2010
  • driverDate2:
  • driverVersion: 6.14.10.5218
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedDriver']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141105223254
  • browser.startup.homepage: https://in.yahoo.com/?p=us
  • browser.startup.homepage_override.buildID: 20141105223254
  • browser.startup.homepage_override.mstone: 33.0.3
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0.3
  • media.gmp-gmpopenh264.lastUpdate: 1415367631
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415367631
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415359672
  • places.history.expiration.transient_current_max_pages: 53431
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1413519289

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
jayelbe 53 izisombululo 301 izimpendulo
Kuphostiwe

Hi siva1370,

Could you please give us more information about this crash?

Does Firefox often crash like this, or was this a one off?

What were you doing when FIrefox crashed? Were you viewing any particular web pages, etc? Have you noticed that sometimes Firefox will crash if you do something specific (like visit a certain website, watch a certain video, try to perform a specific task)?

Any extra information you can give well help us get to the bottom of this.

Thanks!

Hi siva1370, Could you please give us more information about this crash? Does Firefox often crash like this, or was this a one off? What were you doing when FIrefox crashed? Were you viewing any particular web pages, etc? Have you noticed that sometimes Firefox will crash if you do something specific (like visit a certain website, watch a certain video, try to perform a specific task)? Any extra information you can give well help us get to the bottom of this. Thanks!