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Firefox has become absurdly slow opening webpages. Can take a minute + to load. Please help.

Kuphostiwe

This started over a week ago. I try to link to a webpage (either from a link on another page, a bookmark or an email) and I can end up waiting for over a minute for the page to load. I have checked my PC's Internet speed (excellent), malware and viruses (none), firewall issues (none - in fact, the problem persists even with the firewall completely disabled), I've even upgraded my modem (no change). The problem affects Firefox and also Chrome and IE. It does *not*, however, affect my laptop or notebook. I'm at wits end at this point and any other ideas to fix this would be appreciated.

This started over a week ago. I try to link to a webpage (either from a link on another page, a bookmark or an email) and I can end up waiting for over a minute for the page to load. I have checked my PC's Internet speed (excellent), malware and viruses (none), firewall issues (none - in fact, the problem persists even with the firewall completely disabled), I've even upgraded my modem (no change). The problem affects Firefox and also Chrome and IE. It does *not*, however, affect my laptop or notebook. I'm at wits end at this point and any other ideas to fix this would be appreciated.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Bitdefender QuickScan Web Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Shockwave Flash 15.0 r0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • McAfee MSC FF plugin DLL
  • DivX Web Player version 3.2.3.1164
  • This plug-in enables downloading of HTML5 videos
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
  • DivX VOD Helper Plug-in
  • 5.1.30514.0
  • Plugin for Wacom tablets.
  • iTunes Detector Plug-in
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Winamp Application Detector
  • Shockwave Flash 11.9 r900
  • DIRECTV Player Plugin
  • plugin
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • NPWLPG
  • Wacom Dynamic Link Library

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4246 izisombululo 59406 izimpendulo
Kuphostiwe

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

http://kb.mozillazine.org/Error_loading_websites

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' '''http://kb.mozillazine.org/Error_loading_websites''' '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster'''

Umnikazi wombuzo

I tried all of those at both links that relate to my issue, but none of them have made any difference.

I tried all of those at both links that relate to my issue, but none of them have made any difference.
cor-el
  • Top 10 Contributor
  • Moderator
17477 izisombululo 157949 izimpendulo
Kuphostiwe

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ ----- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Umnikazi wombuzo

See, that's why I specifically mentioned that the problem was NOT being caused by my anti-virus program's firewall. That the problem persisted even after the firewall had been COMPLETELY DISABLED. So people wouldn't waste their time asking me if it was the firewall.

See, that's why I specifically mentioned that the problem was NOT being caused by my anti-virus program's firewall. That the problem persisted even after the firewall had been COMPLETELY DISABLED. So people wouldn't waste their time asking me if it was the firewall.
cor-el
  • Top 10 Contributor
  • Moderator
17477 izisombululo 157949 izimpendulo
Kuphostiwe

Impendulo Ewusizo

If it affects multiple browser then it must be caused by other software on your computer.

Try to reset (power on/off) the router. Try to disable IPv6. See:

If it affects multiple browser then it must be caused by other software on your computer. Try to reset (power on/off) the router. Try to disable IPv6. See: *http://kb.mozillazine.org/Error_loading_websites

Umnikazi wombuzo

Well, disabling IPv6 didn't completely solve the problem, but it helped a bit. I'm still getting lag, but it's now about half what it was. So, that's something. Still looking for a complete solution.

Well, disabling IPv6 didn't completely solve the problem, but it helped a bit. I'm still getting lag, but it's now about half what it was. So, that's something. Still looking for a complete solution.
FredMcD
  • Top 10 Contributor
4246 izisombululo 59406 izimpendulo
Kuphostiwe

Have you used any of the mal-ware removal programs?

Have you used any of the mal-ware removal programs?

Umnikazi wombuzo

As I said in my first post, yes. PC is clean.

As I said in my first post, yes. PC is clean.
afirefoxuser 0 izisombululo 15 izimpendulo
Kuphostiwe

--> Are all plug-ins/extensions/themes up to date. --> The list of your plug-ins show that you have two versions of flash. --> Remove the older version of flash. --> Check if all installed plug-ins meet the system requirements of your pc. --> Disable hardware acceleration in firefox,press Alt on keyboard to bring      up the menu bar.Click Tools/Options/Advanced,in General tab un-check      Use hardware acceleration when available.Click OK

--> Are all plug-ins/extensions/themes up to date. --> The list of your plug-ins show that you have two versions of flash. --> Remove the older version of flash. --> Check if all installed plug-ins meet the system requirements of your pc. --> Disable hardware acceleration in firefox,press Alt on keyboard to bring      up the menu bar.Click Tools/Options/Advanced,in General tab un-check      Use hardware acceleration when available.Click OK

Okulungisiwe ngu afirefoxuser