Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Is there anyway to fix a "Secure Connection Failed" (Error Code:sec_error_ocsp_unknown_cert)?

  • 2 uphendule
  • 86 zinale nkinga
  • 277843 views
  • Igcine ukuphendulwa ngu TSturtledove

more options

Just recently (I believe on Oct 30) I have been encountering this problem while trying to log into the Rooster Teeth web site. I have tried clearing cookies and cache multiple times to no effect, and the help page suggestion for the workaround of clicking "Or you can add an exception..." doesn't work because that button does not appear on the warning page anymore. I am only getting this warning error when trying to log into ( http://roosterteeth.com/home.php ) and only while trying to log in, it doesn't pop up for anything else on the site or any other site that I've gone to. Any help on fixing this problem would be greatly appreciated.

Isisombululo esikhethiwe

Hello TSturtledove,

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. copy the next security.ssl.enable_ocsp_stapling and paste it in the search field
  4. double-click on it to make it false
  5. close the page, exit firefox and restart it.

probably the problem is the web site, when the problem resolved by the site, go back and switch the setting to true again.


thank you

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 15

All Replies (2)

more options

Isisombululo Esikhethiwe

Hello TSturtledove,

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. copy the next security.ssl.enable_ocsp_stapling and paste it in the search field
  4. double-click on it to make it false
  5. close the page, exit firefox and restart it.

probably the problem is the web site, when the problem resolved by the site, go back and switch the setting to true again.


thank you

more options

That works. Thank you for the fast response. I don't know when the website will fix it but I'll remember to switch it back when they do.