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keep getting security warnings about ssl certificate, forum solutions are not helping so far

Kuphostiwe

I cannot log onto common websites like mozilla.org , google.com , facebook.com etc. I get an error message saying the "certifcate is not trusted because the user is unknown" i corrected the date and time on my pc and tried the "delete cert8.db file." method can someone suggest anything else to solve the problem. I have ran full pc virus checks and network checks with avast, the only way i can access these sites is with the use of a linux usb boot drive, but with windows it wont let me.

I cannot log onto common websites like mozilla.org , google.com , facebook.com etc. I get an error message saying the "certifcate is not trusted because the user is unknown" i corrected the date and time on my pc and tried the "delete cert8.db file." method can someone suggest anything else to solve the problem. I have ran full pc virus checks and network checks with avast, the only way i can access these sites is with the use of a linux usb boot drive, but with windows it wont let me.

Okulungisiwe ngu verc3tti

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (X11; Linux i686; rv:27.0) Gecko/20100101 Firefox/27.0 Iceweasel/27.0 Jumpshot/2.2

Eminye Imininingwane

philipp
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5332 izisombululo 23541 izimpendulo
Kuphostiwe

Impendulo Ewusizo

hello, a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page on your windows pc?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do

hello, a possible solution depends on different factors: * what is the '''error code''' shown under ''technical details'' on the error page on your windows pc? in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions): * which '''issuer information''' does the certificate contain? thank you! [["This Connection is Untrusted" error message appears - What to do]]
cor-el
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17699 izisombululo 160142 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Also check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.


(I've updated the tags because you posted with Iceweasel on Linux)

Also check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar. *https://support.mozilla.org/kb/Secure+Connection+Failed ''(I've updated the tags because you posted with Iceweasel on Linux)''