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Yahoo was accidently installed and I can't get firefox back.
About two weeks ago a friend was using my desktop and somehow Yahoo replaced Firefox as my browser. I have tried to "redownload" Firefox several times without success. My computer says Yahoo is not installed but it certainly appears - along with numerous popups etc. Can anyone help?? Many thanks, Marcie
All Replies (1)
There are one of two possibilities: a Firefox version was downloaded from a non-official site and was bundled with Yahoo extensions, or the Yahoo toolbar was installed to an official Firefox version.
If you believe a new version of Firefox was installed, you can remove Firefox from your Control Panel > Programs and Features, download a fresh copy at:
- (if you need a different localization) https://www.mozilla.org/en-US/firefox/all/
If a new version was not installed, you may just need to remove the Yahoo toolbar and extensions:
- Click the menu button and choose Add-ons.
- In the Add-ons Manager tab, select the Extensions panel.
- Select the toolbar you wish to remove in addition to other extensions that you did not install.
- Click the Remove button.
- Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.
After Firefox restarts, install the Search Reset Tool. This will remove the rest of the traces of this program from your Firefox.
For further information, please read Remove a toolbar that has taken over your Firefox search or home page.
Alternatively, you can reset your Firefox to the default settings. Follow the guide in the Refresh Firefox - reset add-ons and settings article and be advised that you will lose all extensions and some settings. The article will list what will be saved and what is removed.
Note that the latest Firefox version is 33, you can update your browser by going to:
- Help (or > ) > About Firefox
Or download a fresh copy from the first link I posted.
Did this fix the problem? Please let us know!