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How to remove "banner ads don't work"

Kuphostiwe

Re: Windows 8.1 - "Banner ads don't work" just seized my computer. I can't seem to find a solution. Can somebody rescue me from this hellish situation. I'm desperate.

Thanks.

Re: Windows 8.1 - "Banner ads don't work" just seized my computer. I can't seem to find a solution. Can somebody rescue me from this hellish situation. I'm desperate. Thanks.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Inquisit Mozilla Plugin 4.0.6.0
  • Shockwave Flash 13.0 r0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • WildTangent Games App V2 Presence Detector
  • Inquisit Mozilla Plugin 3.0.6.0

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; rv:32.0) Gecko/20100101 Firefox/32.0

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4254 izisombululo 59575 izimpendulo
Kuphostiwe

Separate Issue for after the problem is removed. Your System Details shows;

Installed Plug-ins

Shockwave Flash 15.0 r0 Shockwave Flash 13.0 r0

Having more than one version of a program may cause issues.

Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

Separate Issue for after the problem is removed. Your System Details shows; Installed Plug-ins Shockwave Flash 15.0 r0 Shockwave Flash 13.0 r0 Having more than one version of a program may cause issues. Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Shockwave Flash '''v15.0.0.152 http://get.adobe.com/shockwave/'''
FredMcD
  • Top 10 Contributor
4254 izisombululo 59575 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page]) * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

Umnikazi wombuzo

Thank you, Fred, for that excellent bit of advice. Your help was much appreciated.

Rob

Thank you, Fred, for that excellent bit of advice. Your help was much appreciated. Rob

Umnikazi wombuzo

Thank you, Fred. I was finally able to get rid of it with MalwareBytes' Anti-Malware.

Best wishes, and many thanks for your assistance.

Rob

Thank you, Fred. I was finally able to get rid of it with MalwareBytes' Anti-Malware. Best wishes, and many thanks for your assistance. Rob
FredMcD
  • Top 10 Contributor
4254 izisombululo 59575 izimpendulo
Kuphostiwe

Happy Computing!

Happy Computing!