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firefox keeps crahsing over and over

  • 8 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu philipp

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So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks

d96018bd-0116-4f9c-bded-2cbd45ac81da 4/10/2014 6:09 PM bp-3bfa1485-d70b-40ee-b7f4-495672141004 4/10/2014 6:08 PM bp-95538442-675c-43d2-94df-2082f2141004 4/10/2014 6:05 PM bp-25750a8a-1e3a-40f0-91cf-428782141004 4/10/2014 6:05 PM f17ccb91-342a-4eed-a9fc-d6149b21e21a 4/10/2014 6:05 PM bp-5e5bd2a2-43dc-4bcc-ab97-303d12141004 4/10/2014 6:05 PM

All Replies (8)

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hello, this kind of crash is rather unique but seems to happen during security checks for websites during pageload. do you use any particular network setup (vpns, proxies) or software that might intercept or inspect network traffic on your computer?

a few things you could try:

  • perform a clean reinstall:
  1. please try to uninstall firefox from the system control panel.
  2. then go to the firefox program folder (usually located at C:\Program Files (x86)\Mozilla Firefox) and delete any remains of the firefox program folder after the uninstall manually
  3. afterwards reinstall the browser with a fresh copy from
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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bp-8741f564-8c74-4ad9-a178-0b5762141004 4/10/2014 6:36 PM bp-21bd26bd-0226-4211-8012-72a232141004 4/10/2014 6:19 PM bp-db8f26b9-47f0-441d-9e00-7f5cb2141004 4/10/2014 6:17 PM bp-d842050a-061f-4abe-9137-653502141004 4/10/2014 6:15 PM bp-cb30ab22-4e6e-4f3b-8447-2da852141004 4/10/2014 6:12 PM bp-3cee3b56-e069-4f40-b26f-684d92141004 4/10/2014 6:12 PM bp-67cc6494-462f-4cfc-9327-6fbec2141004 4/10/2014 6:11 PM bp-ed601b99-5323-41f6-a235-9bc7c2141004 4/10/2014 6:11 PM bp-fd82c316-e210-4b4f-9c71-e630e2141004 4/10/2014 6:11 PM bp-0a7f0f4a-f815-4143-a90d-92d292141004 4/10/2014 6:10 PM bp-3334cee9-1dcb-4426-ba2c-e66322141004 4/10/2014 6:10 PM bp-3bfa1485-d70b-40ee-b7f4-495672141004 4/10/2014 6:08 PM bp-95538442-675c-43d2-94df-2082f2141004 4/10/2014 6:05 PM bp-25750a8a-1e3a-40f0-91cf-428782141004 4/10/2014 6:05 PM bp-5e5bd2a2-43dc-4bcc-ab97-303d12141004 4/10/2014 6:05 PM bp-a3bfcff6-c5c5-4d1c-9801-963f12141004 4/10/2014 6:04 PM bp-9753ef05-b511-4858-9299-380052141004 4/10/2014 6:04 PM bp-147a5a9c-bc77-43a5-889e-844362141004 4/10/2014 6:04 PM bp-b93932cf-ddce-4a06-86a1-112eb2141004 4/10/2014 6:03 PM bp-2a05e7f3-43d5-44f4-9553-ab52f2141004 4/10/2014 6:03 PM bp-ca281557-faef-4401-8da6-a77652141004 4/10/2014 6:03 PM bp-d85edc31-67a0-4105-88c9-af4af2141004 4/10/2014 6:03 PM bp-4c281f9c-940a-4212-9bbc-2f0ad2141004 4/10/2014 6:03 PM bp-229e3895-eb88-42d3-97ea-b31352141004 4/10/2014 6:03 PM bp-6d5fd973-10cd-491f-962b-e59942141004 4/10/2014 6:00 PM bp-fafb6c20-1383-4260-a080-5bdde2141004 4/10/2014 5:57 PM bp-ece5120b-4aba-45d0-aaea-f85c32141003 3/10/2014 6:49 PM bp-69a1dcf9-7050-42fc-accf-5cd842141003 3/10/2014 6:49 PM bp-8c466795-985e-4977-b80e-e87232141001 1/10/2014 6:37 PM bp-0563da0d-b52e-4ae2-b769-86d6f2141001 1/10/2014 6:18 PM bp-451da136-3d24-42a9-a0cd-8ac8a2140927 27/09/2014 7:48 PM

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All of the crash report the same thing, with no Related Bugs.

Have you disabled Hardware and tried safe mode?

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I have called for more help on this.

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I have disabled hardware And tried safe mode Same thing

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have you tried my initial troubleshooting proposals - what was the result?