X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox update 32.0 doesn't allow me to run flash videos, that includes youtube and any xyz sites...... Also the cursor keeps hanging every second?

Kuphostiwe

Flash and Firefox updates are latest. all video sites ask me to send a crash report , try reloading but doesnt help. i have noticed these problems since i upgraded firefox to 32.0.

Flash and Firefox updates are latest. all video sites ask me to send a crash report , try reloading but doesnt help. i have noticed these problems since i upgraded firefox to 32.0.

Eminye Imininingwane Yohlelo

Fakela amapulagi

Installed plugins Find updates for installed plugins at mozilla.com/plugincheck Facebook Video Calling Plugin

   File: npFacebookVideoCalling.dll
   Path: C:\Users\Deepen\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
   Version: 3.1.0.521
   State: Enabled
   Facebook Video Calling Plugin

MIME Type Description Suffixes application/skypesdk-plugin Google Update

   File: npGoogleUpdate3.dll,npGoogleUpdate3.dll
   Path: C:\Users\Deepen\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll,C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
   Version: 1.3.24.15
   State: Enabled
   Google Update

MIME Type Description Suffixes application/x-vnd.google.update3webcontrol.3 application/x-vnd.google.oneclickctrl.9 application/x-vnd.google.update3webcontrol.3 application/x-vnd.google.oneclickctrl.9 Google Talk Plugin Video Renderer

   File: npo1d.dll
   Path: C:\Users\Deepen\AppData\Roaming\Mozilla\plugins\npo1d.dll
   Version: 5.4.2.18903
   State: Enabled
   Version 5.4.2.18903

MIME Type Description Suffixes application/o1d Google Talk Plugin Video Renderer o1d Google Talk Plugin

   File: npgoogletalk.dll
   Path: C:\Users\Deepen\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
   Version: 5.4.2.18903
   State: Enabled
   Version 5.4.2.18903

MIME Type Description Suffixes application/googletalk Google voice and video chat googletalk VLC Web Plugin

   File: npvlc.dll
   Path: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll
   Version: 2.1.0.0
   State: Enabled
   VLC media player Web Plugin 2.1.0

MIME Type Description Suffixes audio/mpeg MPEG audio mp2,mp3,mpga,mpega audio/x-mpeg MPEG audio mp2,mp3,mpga,mpega video/mpeg MPEG video mpg,mpeg,mpe video/x-mpeg MPEG video mpg,mpeg,mpe video/mpeg-system MPEG video mpg,mpeg,mpe,vob video/x-mpeg-system MPEG video mpg,mpeg,mpe,vob audio/mp4 MPEG-4 audio aac,mp4,mpg4 audio/x-m4a MPEG-4 audio m4a video/mp4 MPEG-4 video mp4,mpg4 application/mpeg4-iod MPEG-4 video mp4,mpg4 application/mpeg4-muxcodetable MPEG-4 video mp4,mpg4 video/x-m4v MPEG-4 video m4v video/x-msvideo AVI video avi application/ogg Ogg stream ogg video/ogg Ogg video ogv application/x-ogg Ogg stream ogg application/x-vlc-plugin VLC plug-in video/x-ms-asf-plugin Windows Media Video asf,asx video/x-ms-asf Windows Media Video asf,asx application/x-mplayer2 Windows Media video/x-ms-wmv Windows Media wmv video/x-ms-wvx Windows Media Video wvx audio/x-ms-wma Windows Media Audio wma application/x-google-vlc-plugin Google VLC plug-in audio/wav WAV audio wav audio/x-wav WAV audio wav audio/3gpp 3GPP audio 3gp,3gpp video/3gpp 3GPP video 3gp,3gpp audio/3gpp2 3GPP2 audio 3g2,3gpp2 video/3gpp2 3GPP2 video 3g2,3gpp2 video/divx DivX video divx video/flv FLV video flv video/x-flv FLV video flv application/x-matroska Matroska video mkv video/x-matroska Matroska video mkv audio/x-matroska Matroska audio mka application/xspf+xml Playlist xspf xspf audio/x-mpegurl MPEG audio m3u video/webm WebM video webm audio/webm WebM audio webm application/vnd.rn-realmedia Real Media File rm audio/x-realaudio Real Media Audio ra audio/amr AMR audio amr audio/x-flac FLAC audio flac Google Earth Plugin

   File: npgeplugin.dll
   Path: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
   Version: 7.1.2.2041
   State: Enabled
   GEPlugin

MIME Type Description Suffixes application/geplugin GEPlugin Unity Player

   File: npUnity3D32.dll
   Path: C:\Users\Deepen\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
   Version: 4.2.2.12621
   State: Enabled (STATE_VULNERABLE_UPDATE_AVAILABLE)
   Unity Player 4.2.2f1

MIME Type Description Suffixes application/vnd.unity Unity Player datafile unity3d RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In (32-bit)

   File: nprndlchromebrowserrecordext.dll
   Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
   Version: 1.3.3.66
   State: Enabled
   RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In

MIME Type Description Suffixes application/x-rn-downloaderchromebgext-plugin RealNetworks rde RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In (32-bit)

   File: nprndlpepperflashvideoshim.dll
   Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
   Version: 1.3.3.66
   State: Enabled
   RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In

MIME Type Description Suffixes application/x-rn-downloaderpepperflashvideoshim-plugin RealNetworks rd5 RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In (32-bit)

   File: nprndlhtml5videoshim.dll
   Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
   Version: 1.3.3.66
   State: Enabled
   RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In

MIME Type Description Suffixes application/x-rn-downloaderhtml5videoshim-plugin RealNetworks rd5 RealDownloader Plugin

   File: npdlplugin.dll
   Path: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll
   Version: 1.3.3.66
   State: Enabled
   RealDownloader Plugin

MIME Type Description Suffixes application/vnd.rn-realdownloader-javascript RealDownloader Plugin rdl Foxit Reader Plugin for Mozilla

   File: npFoxitReaderPlugin.dll
   Path: C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\plugins\npFoxitReaderPlugin.dll
   Version: 2.2.3.703
   State: Enabled
   Foxit Reader Plug-In For Firefox and Netscape

MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.fdf Silverlight Plug-In

   File: npctrl.dll
   Path: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
   Version: 5.1.20513.0
   State: Enabled
   5.1.20513.0

MIME Type Description Suffixes application/x-silverlight npctrl scr application/x-silverlight-2 Windows Live™ Photo Gallery

   File: NPWLPG.dll
   Path: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
   Version: 15.4.3555.308
   State: Enabled
   NPWLPG

MIME Type Description Suffixes application/x-wlpg3-detect Windows Live™ Photo Gallery wlpg application/x-wlpg-detect Windows Live™ Photo Gallery wlpg

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.124 Safari/537.36

Eminye Imininingwane

Application Basics
------------------
Name: Firefox
Version: 32.0.3
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
Crash Reports for the Last 3 Days
---------------------------------
Report ID: bp-1572aa11-7bd5-4d1d-be35-115172140926
Submitted: 19 hours ago
Report ID: bp-3d29bdb4-53f4-4866-8b23-218d42140926
Submitted: 19 hours ago
Report ID: bp-0a7f6a0b-59f1-4c87-a1e2-dfd842140926
Submitted: 19 hours ago
Report ID: bp-937ef893-0bee-47b7-9ca5-ec5eb2140926
Submitted: 19 hours ago
Report ID: bp-117d80a9-7261-4403-9d3b-b0d792140926
Submitted: 1 day ago
Report ID: bp-602be29e-5462-42df-9512-92c0c2140925
Submitted: 2 days ago
Report ID: bp-d09397fe-2b73-46f4-8ab8-a22922140925
Submitted: 2 days ago
Report ID: bp-05a4378b-bdca-4735-a4ab-07c602140925
Submitted: 2 days ago
Report ID: bp-f170d01e-29ed-4305-8547-157cc2140925
Submitted: 2 days ago
Report ID: bp-4d1bf3e8-6333-4d12-96c1-6d9182140925
Submitted: 2 days ago
Report ID: bp-e42ab3e9-7286-47fa-a54f-10ace2140925
Submitted: 2 days ago
Report ID: bp-df2ce5b1-431d-4bd5-b68c-dad352140925
Submitted: 2 days ago
Report ID: bp-65e391d5-9049-4391-8156-b1b8b2140925
Submitted: 2 days ago
Report ID: bp-c047e560-5810-4961-a802-6a71b2140925
Submitted: 2 days ago
Report ID: bp-57c03337-ba0b-4335-8422-247b72140925
Submitted: 2 days ago
Report ID: bp-9485e77c-d195-49d1-a768-3194a2140925
Submitted: 2 days ago
Report ID: bp-9ec75a04-21c5-4036-a43c-ece252140925
Submitted: 2 days ago
All Crash Reports (including 18 pending crashes in the given time range)
Extensions
----------
Name: FlashGot
Version: 1.5.6.5
Enabled: true
ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Name: Google Translator for Firefox
Version: 2.1.0.3
Enabled: true
ID: translator@zoli.bod
Name: MEGA
Version: 2.0.190
Enabled: true
ID: firefox@mega.co.nz
Name: Online Convert
Version: 1.4
Enabled: true
ID: firefox@online-convert.com
Name: Pixlr Grabber
Version: 2.1.4
Enabled: true
ID: {d47a9f51-8281-43fa-f450-f28ef8735e9a}
Name: RealDownloader
Version: 1.3.3
Enabled: true
ID: {DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}
Name: Save as PDF
Version: 1.5
Enabled: true
ID: save-as-pdf-ff@pdfcrowd.com
Name: YouTube Video and Audio Downloader
Version: 0.3.9.1
Enabled: true
ID: feca4b87-3be4-43da-a1b1-137c24220968@jetpack
Name: McAfee Security Scan Plus
Version: 1.0
Enabled: false
ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}
Name: Skype Click to Call
Version: 6.10.0.13089
Enabled: false
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Name: SpeedAnalysis.com
Version: 1.0.0.1
Enabled: false
ID: speedanalysis@SpeedAnalysis.com
Name: uTorrentControl_v6
Version: 10.20.0.513
Enabled: false
ID: {96f454ea-9d38-474f-b504-56193e00c1a5}
Graphics
--------
Adapter Description: Intel(R) HD Graphics Family
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0116
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 3-25-2011
Driver Version: 8.15.10.2342
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
accessibility.browsewithcaret: true
accessibility.typeaheadfind: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
browser.startup.homepage: https://www.google.co.in/
browser.startup.homepage_override.buildID: 20140923175406
browser.startup.homepage_override.mstone: 32.0.3
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 32.0.3
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1411806639
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_bgcolor: false
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_bgimages: false
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_colorspace:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_command:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_downloadfonts: false
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_duplex: -2147483575
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_edge_bottom: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_edge_left: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_edge_right: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_edge_top: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_evenpages: true
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_footercenter:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_footerleft: &PT
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_footerright: &D
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_headercenter:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_headerleft: &T
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_headerright: &U
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_in_color: true
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_margin_bottom: 0.5
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_margin_left: 0.5
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_margin_right: 0.5
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_margin_top: 0.5
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_oddpages: true
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_orientation: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_page_delay: 50
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_data: 9
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_height: 11.00
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_name:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_size_type: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_size_unit: 1
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_paper_width: 8.50
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_plex_name:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_resolution: 432
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_resolution_name:
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_reversed: false
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_scaling: 1.00
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_shrink_to_fit: true
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_to_file: false
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_unwriteable_margin_bottom: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_unwriteable_margin_left: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_unwriteable_margin_right: 0
print.printer_HP_Color_LaserJet_CP1510_series_PCL6.print_unwriteable_margin_top: 0
privacy.clearOnShutdown.sessions: false
privacy.sanitize.migrateFx3Prefs: true
security.mixed_content.block_active_content: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1409926812
user.js Preferences
-------------------
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSMIME
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSSL
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSUTIL
Expected minimum version: 3.16.5
Version in use: 3.16.5
Experimental Features
---------------------

FredMcD
  • Top 10 Contributor
4334 izisombululo 60956 izimpendulo
Kuphostiwe

Crash Reports listed under More system details

Crash Reports listed under '''More system details'''
FredMcD
  • Top 10 Contributor
4334 izisombululo 60956 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences'''<Enter> in the address bar Select '''Advanced > General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart. Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.'''
FredMcD
  • Top 10 Contributor
4334 izisombululo 60956 izimpendulo
Kuphostiwe

Signature igdumd32.dll@0x17553


Process Type plugin Shockwave Flash Version:15.0.0.152 Filename:NPSWF32_15_0_0_152.dll


Flash Process Dump Sandbox


memory usage is a bit high

Signature igdumd32.dll@0x17553 Process Type plugin Shockwave Flash Version:15.0.0.152 Filename:NPSWF32_15_0_0_152.dll Flash Process Dump Sandbox ------------------------ memory usage is a bit high
FredMcD
  • Top 10 Contributor
4334 izisombululo 60956 izimpendulo
Kuphostiwe

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    fpSettings1.PNG
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Hello, Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox). To disable hardware acceleration in Flash Player: #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]. #Right-click on the Flash Player logo on that page. #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open. # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/> # Remove the check mark from '''Enable hardware acceleration'''. # Click '''Close''' to close the Adobe Flash Player Settings Window. # Restart Firefox. This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested. Does this solve the problem? Let us know.
FredMcD
  • Top 10 Contributor
4334 izisombululo 60956 izimpendulo
Kuphostiwe

Your More system details says you have crash reports pending.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Your More system details says you have crash reports pending. In the address bar, type '''about:crashes. Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.
cor-el
  • Top 10 Contributor
  • Moderator
17763 izisombululo 160635 izimpendulo
Kuphostiwe

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration