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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have only long sync key from old version how can I get my bookmarks? Everywhere is this new stupid login, which I didn't have till today.

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My code is like his X-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

My code is like his X-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

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hello arturs.lielpeteris, firefox 29 and upwards is using a different sync system which isn't compatible with accounts set-up in older versions.

in this case you'd probably have to use a workaround and download the prior firefox version, disable automatic updating for the moment (in options > advanced > update), link it to the old sync account and upgrade after you have successfully restored your data this way...

Install an older version of Firefox
Sync your Firefox bookmarks, history, passwords and more

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If you haven't already updated your Sync account, you need to install Firefox 28, then connect to Sync. Once all your data is sync'd back to that device, update back to Firefox 32, and then update your Sync account to the new Firefox Accounts that is used in Firefox 29-plus versions.

If you have updated your Sync account, that Recovery Key isn't needed. All you need is the email address for that Firefox Account and the correct Password.

ftp://ftp.mozilla.org/pub/firefox/releases/28.0/win32/en-US/ Download the full Firefox Setup 28.0.exe version.


After updating Firefox back to the latest version, see this KB article - Sync your Firefox bookmarks, history, passwords and more