Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox refreshing to old email account

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hello,

I currently have two email accounts which one of them I very rarely use anymore. After signing into my email account that I use daily (with the "keep me signed in" checked off) and say a few hours have passed by being idle, the webpage informs me to refresh the page. I refresh it and the page now shows my rarely used email account. I have deleted cookies and history with no luck.

Hopefully someone can help me with this as it is very annoying having to log out of the rarely used account and back in to the daily account.

tia

Hello, I currently have two email accounts which one of them I very rarely use anymore. After signing into my email account that I use daily (with the "keep me signed in" checked off) and say a few hours have passed by being idle, the webpage informs me to refresh the page. I refresh it and the page now shows my rarely used email account. I have deleted cookies and history with no luck. Hopefully someone can help me with this as it is very annoying having to log out of the rarely used account and back in to the daily account. tia

All Replies (1)

more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder: