Firefox crashes every time i try to start it even in safe mode. only way to work is delete program. reboot computer and reinstall. and then it happens again.
Accessibility: Active AdapterDeviceID: 0x0416 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.0 AvailablePageFile: 3321225216 AvailablePhysicalMemory: 2372169728 AvailableVirtualMemory: 123338752 BIOS_Manufacturer: Insyde Corp. BlockedDllList: BreakpadReserveAddress: 49020928 BreakpadReserveSize: 41943040 BuildID: 20140828165811 CrashTime: 1409879171 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1409699533 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 00000000, AdapterDriverVersion: 10.18.10.3308 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ OOMAllocationSize: 28 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 7918 StartupTime: 1409879123 SystemMemoryUsePercentage: 72 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 9852706816 TotalPhysicalMemory: 8510529536 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
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Okulungisiwe
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Please note, that according to the information you have provided is for Thunderbird, not Firefox. Thunderbird is also a Mozilla product for viewing email and you can receive support for it, however, you may receive assistance faster if you post this question into the Thunderbird section of the forums.