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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 32.0 hangs when choosing file to upload - IMAC

  • 8 uphendule
  • 7 zinale nkinga
  • 2510 views
  • Igcine ukuphendulwa ngu etsiap

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Attempting to upload file via yahoo mail or gmail to no avail. As soon as I click on upload file in either mail system Firefox hangs, cannot drag and drop either - must force quit to continue.

Any click in File Upload hangs Firefox.

Troubleshooting so far: Firefox safe mode Deselected hardware accelerator Firefox reset Other browsers do not work either - Safari or Chrome. Updated plug-ins Updated MAC Cleared download history OSX safe mode Ran TSM adware cleaner

Please let me know what I may be over looking to solve this issue. Thank you!

Okulungisiwe ngu etsiap

Isisombululo esikhethiwe

Update, are popups blocked for these email sites when you try to attach a document. A bit ago there was a pop up blocker warning when I tried to attach an email to a gmail compose window. To add it to the exceptions list you can go to:

  1. "3bar" menu > Preferences > Content > Pop ups and click on "Exceptions..."
  2. Add the url here and reload the page to see if you can now add an attachment.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 4

All Replies (8)

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Hi etsiap, looks like you have a lot of the basics covered. I would say just try fallowing this page . Go in order and use it like a check list. This is odd, let me know if this works.

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Did you check your security software to make sure that it isn't blocking the uploading?

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Thanks for your suggestion. Unfortunately, all to no avail.

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Yes, I checked that my security was not hampering uploading efforts.

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New info. . . .

- I cannot upload files by way of composing an email and attempting to attach a file from the desktop. - I can drag a desktop item to an new e-mail message and upload (this did not work earlier). -I can use the e-mail client's upload feature as long as the file is not from the the desktop. -Anytime the desktop is accessed via Chrome, Safari, Firefox by way of gmail or yahoo's Attach File, the browser will hang. -If the attach file pop up defaults to the desktop because that is where the last file that was uploaded came from, the browser will hang just by choosing Compose and Attach File.

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Does this work if you download Java or Flash?

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Isisombululo Esikhethiwe

Update, are popups blocked for these email sites when you try to attach a document. A bit ago there was a pop up blocker warning when I tried to attach an email to a gmail compose window. To add it to the exceptions list you can go to:

  1. "3bar" menu > Preferences > Content > Pop ups and click on "Exceptions..."
  2. Add the url here and reload the page to see if you can now add an attachment.
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Bingo! This solved my problem, "Add the url to pop up exceptions." No more crashing when I choose to attach a file via Yahoo or Google.

Thank you!

Okulungisiwe ngu etsiap