Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Having Issues Downloading Firefox via Windows 7

  • 2 uphendule
  • 3 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu James

more options

I'm attempting to download the latest version of Firefox and am running Windows 7. However, about 75% into the download, it stops and resets the download process, but does not give me any errors. Any suggestions?

I'm attempting to download the latest version of Firefox and am running Windows 7. However, about 75% into the download, it stops and resets the download process, but does not give me any errors. Any suggestions?

Isisombululo esikhethiwe

Are you trying to install Firefox with a small stub installer?

If so try the full ofline setup from https://www.mozilla.org/en-US/firefox/all/ as this is the Systems & Languages link on mozilla.org

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Hi CourtneyColeman, Thank you for your question, I understand that when you are downloading an update for Firefox and at 75% there is an issue.

Please temporarily disable the firewall or antivirus to make sure that the updates are not blocked from there. How to fix the Update Failed error message when updating Firefox and http://kb.mozillazine.org/Antivirus_software

more options

Isisombululo Esikhethiwe

Are you trying to install Firefox with a small stub installer?

If so try the full ofline setup from https://www.mozilla.org/en-US/firefox/all/ as this is the Systems & Languages link on mozilla.org