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Https connections become slower and hang/halt until cache is emptied.

Kuphostiwe

This problem is driving me crazy and slowly away from Firefox if I can't find a solution.

It has persisted over several major versions of Firefox, survived several resets and complete re-installs and is still present in the current beta: encrypted connections become slower and slower with every website loaded and eventually stop working entirely, resulting e.g. in Google image search no longer displaying any pictures, Google maps no longer loading any tiles - everything simply becomes "stuck".

A temporary, short lived fix is to restart Firefox, but the issues will resume after a few minutes. A slightly more permanent (as in a couple of hours, not minutes) fix is to empty the cache.

But the more it fills up, the slower https connection are becoming.

I'm running Windows 8.1 Update 1 64bit and the OS, Firefox and all of its profile folders are located on a 128GB Samsung 830 SSD with roughly 20Gb of free space.

I'm experiencing no comparable problems with Chrome or Internet Explorer but I very much prefer fixing this to switching to a different browser.

This problem is driving me crazy and slowly away from Firefox if I can't find a solution. It has persisted over several major versions of Firefox, survived several resets and complete re-installs and is still present in the current beta: encrypted connections become slower and slower with every website loaded and eventually stop working entirely, resulting e.g. in Google image search no longer displaying any pictures, Google maps no longer loading any tiles - everything simply becomes "stuck". A temporary, short lived fix is to restart Firefox, but the issues will resume after a few minutes. A slightly more permanent (as in a couple of hours, not minutes) fix is to empty the cache. But the more it fills up, the slower https connection are becoming. I'm running Windows 8.1 Update 1 64bit and the OS, Firefox and all of its profile folders are located on a 128GB Samsung 830 SSD with roughly 20Gb of free space. I'm experiencing no comparable problems with Chrome or Internet Explorer but I very much prefer fixing this to switching to a different browser.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 14.0 r0
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Google Update
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.10
  • Next Generation Java Plug-in 11.5.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • LastPass Plugin
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Unity Player 4.3.5f1
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • 2.3.0
  • GEPlugin
  • 2.1.7
  • Amazon MP3 Downloader Plugin 1.0.17
  • Logitech Harmony Remote Plugin
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • 0.70.4

Isisebenziso

  • Firefox 32.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/32.0/WINNT/de/

Izandiso

  • Adblock Plus 2.6.4.3859 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • BitTorrent WebUI+ 0.2.3.0 (BitTorrent_WebUI_2@firefox.alexisbrunet.com)
  • Enhanced Steam 6.5.1 (jid0-SmvlvxGpvCyG252KbVMqIKR79Uc@jetpack)
  • Flash Video Downloader - YouTube Full HD Download 6.1.2 (artur.dubovoy@gmail.com)
  • Google Reverse Image Search 1.4 ({95322c08-05ff-4f3c-85fd-8ceb821988dd})
  • Greasemonkey 2.1 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Imgur Uploader 1.0.6 (giorgio@gilestro.tk)
  • Pocket 3.0.5 (isreaditlater@ideashower.com)
  • Reddit Enhancement Suite 4.5.0.2 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • X-notifier 3.4.4 ({37fa1426-b82d-11db-8314-0800200c9a66})
  • YouTube High Definition 31.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Akusebenzi)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.6 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack) (Akusebenzi)
  • IDM CC 7.3.31 (mozilla_cc@internetdownloadmanager.com) (Akusebenzi)
  • YouTube Video and Audio Downloader 0.3.6.2 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: AMD Radeon HD 7800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6819
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 8-11-2014
  • driverDate2:
  • driverVersion: 14.200.1004.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.casesensitive: 1
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.search.openintab: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140818191513
  • browser.startup.homepage_override.buildID: 20140818191513
  • browser.startup.homepage_override.mstone: 32.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.mediasource.enabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1408552476
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.history: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1407511887

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
cor-el
  • Top 10 Contributor
  • Moderator
17571 izisombululo 158915 izimpendulo
Kuphostiwe

Did you check for issues caused by extensions and by your security software?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Did you check for issues caused by extensions and by your security software? Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Umnikazi wombuzo

Due to the nature of this problem, I would have to use my OS in Safe Mode for several hours, that is simply not an option.

The same goes for using Firefox in Safe Mode. Yes, starting Firefox in safe mode does "resolve" the issue, just like restarting it normally does for a short while. I assume Firefox simply does not use the (regular) cache in safe mode or empties it.

Manually disabling ALL extensions and plugins on a freshly RESET build of Firefox, with clean settings and used only for a day with a small handful of extensions (Adblock, Greasemonky, RES - the essentials) does NOT resolve the problem - until the cache is emptied.

I'm more than willing to accept that there may be an extension somehow screwing up my cache, but despite weeks of troubleshooting and disabling individual ones for longer periods of time, I have been unable to find a culprit. I'm not using any particularly exotic extensions either.

Due to the nature of this problem, I would have to use my OS in Safe Mode for several hours, that is simply not an option. The same goes for using Firefox in Safe Mode. Yes, starting Firefox in safe mode does "resolve" the issue, just like restarting it normally does for a short while. I assume Firefox simply does not use the (regular) cache in safe mode or empties it. Manually disabling ALL extensions and plugins on a freshly RESET build of Firefox, with clean settings and used only for a day with a small handful of extensions (Adblock, Greasemonky, RES - the essentials) does NOT resolve the problem - until the cache is emptied. I'm more than willing to accept that there may be an extension somehow screwing up my cache, but despite weeks of troubleshooting and disabling individual ones for longer periods of time, I have been unable to find a culprit. I'm not using any particularly exotic extensions either.
rivulus 0 izisombululo 9 izimpendulo
Kuphostiwe

I have also been seeing a similar issue with the last 2 versions of Firefox. As the cache fills up , everything in Firefox slows down a bit and there are many times when all activity in Firefox comes to a halt for 15-20 seconds before resuming. After emptying the cache , all is well again until it nears the 100 meg mark , then the problems surface.

The system is running XP SP3 with 2 gigs ram. McAfee , Flash Player (acceleration disabled) are also running.

I have also been seeing a similar issue with the last 2 versions of Firefox. As the cache fills up , everything in Firefox slows down a bit and there are many times when all activity in Firefox comes to a halt for 15-20 seconds before resuming. After emptying the cache , all is well again until it nears the 100 meg mark , then the problems surface. The system is running XP SP3 with 2 gigs ram. McAfee , Flash Player (acceleration disabled) are also running.
rivulus 0 izisombululo 9 izimpendulo
Kuphostiwe

Above message duplicated - only posted once. Cleared text.

Above message duplicated - only posted once. Cleared text.

Okulungisiwe ngu rivulus