X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

after crashing it tells me, that I am low on memory - can someone please help me increasing it?

Kuphostiwe

I am not very computer literate and don't know, how to increase the memory. Can someone please help me with this? I am so tired of the computer crashing about every 5 minutes. It gives me the crash reporter, but nobody has helped me fix the problem. I would appreciate any help greatly - thanks

I am not very computer literate and don't know, how to increase the memory. Can someone please help me with this? I am so tired of the computer crashing about every 5 minutes. It gives me the crash reporter, but nobody has helped me fix the problem. I would appreciate any help greatly - thanks

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • Shockwave Flash 14.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30214.0
  • Shockwave Flash 11.9 r900
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • npapicomadapter
  • NPWLPG
  • SoccerInferno Installer Plugin Stub for 32-bit Windows
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

Eminye Imininingwane

Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

There are a few things we can do here to help Firefox use less Memory. If your computer just has a low amount of RAM you may have to purchase more.

There are a few things we can do here to help Firefox use less Memory. If your computer just has a low amount of RAM you may have to purchase more. * [[Troubleshoot Firefox issues caused by malware]] Malware and Viruses can slow down your computer, cause weird error messages and crash Firefox. * Update your plugins, https://www.mozilla.org/plugincheck/ out of date plugins can cause performance issues and crashes (Your flash player especially is out of date) * Reset Firefox, [[Reset Firefox – easily fix most problems]]
GAUTAM24 2 izisombululo 77 izimpendulo
Kuphostiwe

hello kraut13,

                      Type clt+alt+del from your keyboard there will be a menu which will pop-up in that select task manager and try to close all the running app which are not important to you at that time.This will provide extra RAM space to you and the chances of your system getting hang will reduce.

Regards, GAUTAM SHARMA Contributor.

hello kraut13, Type clt+alt+del from your keyboard there will be a menu which will pop-up in that select task manager and try to close all the running app which are not important to you at that time.This will provide extra RAM space to you and the chances of your system getting hang will reduce. Regards, GAUTAM SHARMA Contributor.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

Please don't follow GAUTAM's advice, that can actually cause significant damage to your computer at worst, or cause it to spontaneously restart at best.

Please don't follow GAUTAM's advice, that can actually cause significant damage to your computer at worst, or cause it to spontaneously restart at best.
cor-el
  • Top 10 Contributor
  • Moderator
17415 izisombululo 157316 izimpendulo
Kuphostiwe

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.


There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 14.0 r0
  2. Shockwave Flash 11.9 r900

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ---- There are other things that need your attention. Note that your System Details List shows multiple Flash plugins. # Shockwave Flash 14.0 r0 # Shockwave Flash 11.9 r900 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Umnikazi wombuzo

I do that all the time, when the computer hangs up and then start new. I show having 190 GB free of 284 GB. Isn't that enough?

I do that all the time, when the computer hangs up and then start new. I show having 190 GB free of 284 GB. Isn't that enough?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

You are looking at your hard drive space, which is not the same as RAM.

http://windows.microsoft.com/en-us/windows/how-much-computer-ram#1TC=windows-7 can help you find out how much RAM you have.

Try the other steps I suggested as well

You are looking at your hard drive space, which is not the same as RAM. http://windows.microsoft.com/en-us/windows/how-much-computer-ram#1TC=windows-7 can help you find out how much RAM you have. Try the other steps I suggested as well

Umnikazi wombuzo

that's too confusing - don't forget I am a novice

that's too confusing - don't forget I am a novice

Umnikazi wombuzo

it says 4.0

it says 4.0
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

So you have a decent amount of memory. Please try the steps that I gave you above, ignore everyone else's posts for the time being.

So you have a decent amount of memory. Please try the steps that I gave you above, ignore everyone else's posts for the time being.

Umnikazi wombuzo

it gives me the warning: your computer is low on memory, save your files and close the programs: Firefox. Then I click on cancel and after a while I get a foggy screen and then it crashes.

it gives me the warning: your computer is low on memory, save your files and close the programs: Firefox. Then I click on cancel and after a while I get a foggy screen and then it crashes.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

Have you tried the 3 steps I gave you above?

Have you tried the 3 steps I gave you above?

Umnikazi wombuzo

I just checked the plug-ins and it said that the Shockwave player was out of date. I updated it

I just checked the plug-ins and it said that the Shockwave player was out of date. I updated it
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

Awesome :) Now, go ahead and scan for malware and Reset Firefox. Then, one more thing, run Windows updates a few times

Awesome :) Now, go ahead and scan for malware and Reset Firefox. Then, one more thing, run Windows updates a few times

Umnikazi wombuzo

I did try the troubleshooting, but it looks different, then what it says

I did try the troubleshooting, but it looks different, then what it says
jscher2000
  • Top 10 Contributor
8635 izisombululo 70627 izimpendulo
Kuphostiwe

Hi kraut13, are you saying that the Troubleshooting Information page looks different than what is shown in the help article? The Reset button is in the upper right corner of the page, but there is a lot of other information available in addition to that one area. That's normal.

Hi kraut13, are you saying that the Troubleshooting Information page looks different than what is shown in the help article? The Reset button is in the upper right corner of the page, but there is a lot of other information available in addition to that one area. That's normal.

Umnikazi wombuzo

I tried the reset, but can't find where it is. I looked under the help section, but it doesn't show there

I tried the reset, but can't find where it is. I looked under the help section, but it doesn't show there

Umnikazi wombuzo

I just did the reset

I just did the reset

Umnikazi wombuzo

now I have the tabs on top again

now I have the tabs on top again
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 izisombululo 10654 izimpendulo
Kuphostiwe

Are you still getting issues with low memory? Have you run Windows updates and scanned for malware as well?

Are you still getting issues with low memory? Have you run Windows updates and scanned for malware as well?

Umnikazi wombuzo

I scanned for Malware - nothing. I reset Firefox, but I have not done anything else, to even get that response. I will keep this log with you and I and will let you know, if I run into any problems. Is that ok with you?

I scanned for Malware - nothing. I reset Firefox, but I have not done anything else, to even get that response. I will keep this log with you and I and will let you know, if I run into any problems. Is that ok with you?