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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

i get a random "an error occured,please try again later"error message when i play youtube videos

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  • Igcine ukuphendulwa ngu user240569

Jay9
Jay9
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im using the latest version of firefox.ive tried reinstalling flash and it didnt work and ive tried using another browser and i had the same issue

im using the latest version of firefox.ive tried reinstalling flash and it didnt work and ive tried using another browser and i had the same issue

All Replies (4)

Diego Victor
Diego Victor
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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

Jay9
Jay9 Umnikazi wombuzo
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i updated my graphics card drivers and unchecked that "use hardware acceleration when availible"box and restarted my firefox and it still says "an error occurried.please try again later"when i try playing youtube videos

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If you live in India then see:

user240569
user240569
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I'm still getting the error and it started about two weeks ago! How can I fix it?