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javascript not enabled; but it shows it is

Kuphostiwe

running: Windows XP, firefox 30.0, java version 7 update 60 (build1.7.0_60-b19) I get this message: This content requires JavaScript to be enabled. Turn your browser JavaScript settings on. When I go to about:config and search - JavaScript is showing enabled. Any ideas? (Besides updating WIndows? I'm working on that...)

running: Windows XP, firefox 30.0, java version 7 update 60 (build1.7.0_60-b19) I get this message: This content requires JavaScript to be enabled. Turn your browser JavaScript settings on. When I go to about:config and search - JavaScript is showing enabled. Any ideas? (Besides updating WIndows? I'm working on that...)

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • 5.1.30214.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Amazon MP3 Downloader Plugin 1.0.17
  • Motive Plugin for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Isisebenziso

  • Firefox 30.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/

Izandiso

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)
  • Norton Toolbar 2014.7.2.6 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Akusebenzi)
  • Norton Vulnerability Protection 12.2.0.5 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Akusebenzi)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2772
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 11-28-2005
  • driverDate2:
  • driverVersion: 6.14.10.4436
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
  • browser.startup.homepage_override.buildID: 20140605174243
  • browser.startup.homepage_override.mstone: 30.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d10: 3
  • gfx.blacklist.layers.direct3d10-1: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.layers.opengl: 3
  • gfx.blacklist.stagefright: 3
  • gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
  • gfx.blacklist.webgl.angle: 3
  • gfx.blacklist.webgl.msaa: 3
  • gfx.blacklist.webgl.opengl: 3
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 53464
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
cmosqueda 1 izisombululo 19 izimpendulo
Kuphostiwe

Is there a website you are trying to get to that is requiring the Javascript and is giving you the error? What is the URL so we can test.

Is there a website you are trying to get to that is requiring the Javascript and is giving you the error? What is the URL so we can test.

Okulungisiwe ngu cmosqueda

Umnikazi wombuzo

Yes - I have to do some security stuff so I can accept credit cards for my job.It's the trustwave website.

Yes - I have to do some security stuff so I can accept credit cards for my job.It's the trustwave website.

Umnikazi wombuzo

Oops. Here's the website - https://sagepayments.pci.trustwave.com

It also tells me that Flash player needs to be installed - that's been clean installed on my computer (version 14.0) and FireFox doesn't pick it up either.

Oops. Here's the website - https://sagepayments.pci.trustwave.com It also tells me that Flash player needs to be installed - that's been clean installed on my computer (version 14.0) and FireFox doesn't pick it up either.
jscher2000
  • Top 10 Contributor
8689 izisombululo 71031 izimpendulo
Kuphostiwe

My guess is that making Flash visible will resolve the script error.

Adobe has two installers, one for IE (ActiveX control) and one for other browsers (Netscape-style plugin). Could you verify that you have the plugin used by Firefox? On 32-bit Windows XP, this should be stored in the following folder:

C:\Windows\System32\Macromed\Flash

There usually are several files, but the one used by Firefox will have a name that fits this pattern:

NPSWF32_14_0_0_125.dll

If that's not there, the installer may not have run to completion, or Adobe's site might have given you the ActiveX installer instead of the plugin installer.


Assuming that DLL is there, Firefox will find the plugin using a key in the Windows registry created by Adobe's installer.

By default, Firefox scans the registry at startup. However, this can be disabled. To make sure your Firefox is still scanning, you can double-check this setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste scan and pause while the list is filtered.

(3) Make sure plugin.scan.plid.all preference is set to its default value of true, or double-click it to switch it from false to true.


If the DLL is there and Firefox is checking the registry, the problem may be that Firefox's plugin data file has become corrupted. To address that:

From inside Firefox, open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • Help menu > Troubleshooting Information

In the first table on the page, click the "Show Folder" button

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • File menu > Exit

Pause while Firefox finishes its cleanup, then rename pluginreg.dat to something like pluginreg.bad

Start Firefox back up again and Firefox should rebuild the file with a fresh registry scan.

My guess is that making Flash visible will resolve the script error. Adobe has two installers, one for IE (ActiveX control) and one for other browsers (Netscape-style plugin). Could you verify that you have the plugin used by Firefox? On 32-bit Windows XP, this should be stored in the following folder: C:\Windows\System32\Macromed\Flash There usually are several files, but the one used by Firefox will have a name that fits this pattern: '''NPSWF32'''_14_0_0_125'''.dll''' If that's not there, the installer may not have run to completion, or Adobe's site might have given you the ActiveX installer instead of the plugin installer. ---- Assuming that DLL is there, Firefox will find the plugin using a key in the Windows registry created by Adobe's installer. By default, Firefox scans the registry at startup. However, this can be disabled. To make sure your Firefox is still scanning, you can double-check this setting: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (2) In the search box above the list, type or paste '''scan''' and pause while the list is filtered. (3) Make sure '''plugin.scan.plid.all''' preference is set to its default value of true, or double-click it to switch it from false to true. ---- If the DLL is there and Firefox is checking the registry, the problem may be that Firefox's plugin data file has become corrupted. To address that: From inside Firefox, open your current Firefox settings (AKA Firefox profile) folder using either * "3-bar" menu button > "?" button > Troubleshooting Information * Help menu > Troubleshooting Information In the first table on the page, click the "Show Folder" button Leaving that window open, switch back to Firefox and Exit, either: * "3-bar" menu button > "power" button * File menu > Exit Pause while Firefox finishes its cleanup, then rename '''pluginreg.dat''' to something like pluginreg.bad Start Firefox back up again and Firefox should rebuild the file with a fresh registry scan.
cor-el
  • Top 10 Contributor
  • Moderator
17469 izisombululo 157871 izimpendulo
Kuphostiwe

You talked about Java.

To avoid confusion:


Do you see the Flash plugin as installed and enabled (or at least "Ask to Activate") on the "Firefox/Tools > Add-ons > Plugins" page?

You can find the latest Flash player versions for Firefox on this page:

You talked about Java. To avoid confusion: *http://kb.mozillazine.org/JavaScript_is_not_Java ---- Do you see the Flash plugin as installed and enabled (or at least "Ask to Activate") on the "Firefox/Tools > Add-ons > Plugins" page? You can find the latest Flash player versions for Firefox on this page: *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

Umnikazi wombuzo

Aargh. Jscher2000 - thank you so much. I checked everything that you listed & I also changed pluginreg.dat to pluginreg.bad. No difference. Plugin.sca.plid.all was set to true. Anything else to try?

Aargh. Jscher2000 - thank you so much. I checked everything that you listed & I also changed pluginreg.dat to pluginreg.bad. No difference. Plugin.sca.plid.all was set to true. Anything else to try?

Umnikazi wombuzo

@cor-el - thanks for your help. I have un-installed flash player & done a clean install many times. Nothing seems to work.

@cor-el - thanks for your help. I have un-installed flash player & done a clean install many times. Nothing seems to work.
cmosqueda 1 izisombululo 19 izimpendulo
Kuphostiwe

I have done a few test. I am on Windows 8 using Firefox 30 and the video seems to work in the modal.

I just happened to have a Windows XP machine floating around. Wow slow. I downloaded Firefox. I got the message in the modal that asks me to allow Flash to work. There is a small link in the modal I go that asks to allow the video to play. That seems to work for me. The video is playing. I am not getting any Javascript errors.

You could look at hosting your video on Youtube or Vimeo instead of using the Brightcove code to run the video.

I have done a few test. I am on Windows 8 using Firefox 30 and the video seems to work in the modal. I just happened to have a Windows XP machine floating around. Wow slow. I downloaded Firefox. I got the message in the modal that asks me to allow Flash to work. There is a small link in the modal I go that asks to allow the video to play. That seems to work for me. The video is playing. I am not getting any Javascript errors. You could look at hosting your video on Youtube or Vimeo instead of using the Brightcove code to run the video.
cor-el
  • Top 10 Contributor
  • Moderator
17469 izisombululo 157871 izimpendulo
Kuphostiwe

Hi jenteller

Do you see the Flash plugin on the "Firefox/Tools > Add-ons > Plugins" page?

Hi jenteller Do you see the Flash plugin on the "Firefox/Tools > Add-ons > Plugins" page?
cmosqueda 1 izisombululo 19 izimpendulo
Kuphostiwe

That is what my next question was going to be. Was to see if Flash was in the Plugins tab in Add-ons

That is what my next question was going to be. Was to see if Flash was in the Plugins tab in Add-ons

Umnikazi wombuzo

Cor-el & cmosqueda --

Flash / shockwave is NOT showing up in the plugins...how do I get it to show up?

Thank you!!

Cor-el & cmosqueda -- Flash / shockwave is NOT showing up in the plugins...how do I get it to show up? Thank you!!
cmosqueda 1 izisombululo 19 izimpendulo
Kuphostiwe

@jenteller. Have you tried installing Adobe Flash on you machine?

http://get.adobe.com/flashplayer/

Try installing Flash and see if that works. After it installs. Restart Firefox and see if it is there again.

@jenteller. Have you tried installing Adobe Flash on you machine? http://get.adobe.com/flashplayer/ Try installing Flash and see if that works. After it installs. Restart Firefox and see if it is there again.
cmosqueda 1 izisombululo 19 izimpendulo
Kuphostiwe

You also might be able to manually choose which version you want if the Adobe site is not picking the correct one for you.

http://get.adobe.com/flashplayer/otherversions/

You also might be able to manually choose which version you want if the Adobe site is not picking the correct one for you. http://get.adobe.com/flashplayer/otherversions/
cor-el
  • Top 10 Contributor
  • Moderator
17469 izisombululo 157871 izimpendulo
Kuphostiwe

You can find the latest Flash player versions for Firefox on this page:

You can find the latest Flash player versions for Firefox on this page: *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

Umnikazi wombuzo

@cor-el - did a clean download of flash player from your link (I uninstalled flash player from control panel & then re-installed from your link) And then did a reboot. Firefox still doesn't show shockwave / flash at all and I'm asked to download it again. Thanks for your help.

@cor-el - did a clean download of flash player from your link (I uninstalled flash player from control panel & then re-installed from your link) And then did a reboot. Firefox still doesn't show shockwave / flash at all and I'm asked to download it again. Thanks for your help.

Umnikazi wombuzo

Shockwave for director is now showing in my plugins - there are two versions - 12.1.3.153 & versions 12.1.2.152 - should both be always activated or should one be deleted?

Shockwave for director is now showing in my plugins - there are two versions - 12.1.3.153 & versions 12.1.2.152 - should both be always activated or should one be deleted?
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 izisombululo 10669 izimpendulo
Kuphostiwe

Shockwave is not Flash, can you confirm you are actually installing Flash for Firefox

Shockwave is not Flash, can you confirm you are actually installing Flash for Firefox

Umnikazi wombuzo

@Tyler Downer - Yes, I am installing Flash for Firefox. It shows that I have the plug-in version. And, I thought that Shockwave was somehow related to Flash and how it functions. Thanks for looking at this for me!  :)

@Tyler Downer - Yes, I am installing Flash for Firefox. It shows that I have the plug-in version. And, I thought that Shockwave was somehow related to Flash and how it functions. Thanks for looking at this for me! :)