Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I keep get trovi.com as my home page and my new tab page even though I have reset home page.

  • 5 uphendule
  • 51 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu Eakes

more options

I reset my home page to gmail. I also go to about:config and change browser.nettab.url from: http://www.trovi.com/?gd=&ctid=CT3319709&octid=EB_ORIGINAL_CTID&ISID=ME8E21CF7-0A84-4097-A43D-635E624E62BB&SearchSource=69&CUI=&SSPV=&Lay=1&UM=5&UP=SP4E20869B-C9FA-4921-B259-20D8CB93AF2F

back to about:blank

But, next time I restart, back to trovi.

BTW, under browser.nettab.url is a line:

browser.newtabpage.blocked;{"K//H7fL8JJfxrYiKqbsg9g==":1,"i04o6GLSjb+tFA1n35uJrA==":1,"bCasFSYgDIo9ZblYcTS19w==":1,"5753oM9lxDptrunQx+OeDQ==":1,"kkQxu5gMx2KjR+vY95ioIQ==":1,"P3ZNB7v1U3sitX1hvd3cHg==":1,"6IsF5gNYMNMnKC6UsQejSA==":1,"5e6HsntHVvDSvY1CZLXvfA==":1,"nvcGyGo5Za3F+QGW19WpMg==":1,"aMZtj0RKN97Dltv3j0nDDg==":1,"tPH/Bj5gKnqjmM0Pf1EAHA==":1,"Hefu6LVho1ZoSQVWYoVKpw==":1,"kc070XmnJlkrr3vf+AIVeQ==":1,"Q7z9TsKzxGQfDvJ5NkUrxw==":1,"0R6ftD/Q5kMuJvnZzLSsCg==":1,"iFw2QqMfJBIuMjvzNu++wQ==":1,"72dm+os/dPN49bBodO4mMA==":1,"hmLdNTZv3OICrru4QVkHJQ==":1,"ruswdOllJMnGoPKv4fR+Hg==":1,"owRRXnMgoyzJlr7lT0cuuA==":1,"Oewnc9C65+2BYI9+nDjUbw==":1,"u9t6z64kPYo83dG+2nXB5A==":1,"uszDF1rd+Fl4gRTW6P7PSQ==":1,"FUjw8lp9zSZraTb6UkcuCw==":1,"4gPpjkxgZzXPVtuEoAL9Ig==":1,"5NfQt3Ox/XQlif3rrXfcpA==":1,"7FdXM31bsljt4y0AhjGLTQ==":1,"HI8x/Y7el9AiAAMLXH9zLg==":1,"LWAIlVt8Hx4RwlCgGhSq0Q==":1,"QktWbZbtstv0ZHlcmSeq3g==":1,"R3ypykglT4IKrh2HKcbweQ==":1,"N0a+wJt6TEAUuzc5iC5AnA==":1,"KIE23vmgqDLOhXSHaRJA9g==":1,"TvRq0FRUVKDX2sqTjOFiMA==":1,"qEpXjDVXjPpKiwPO3dVEdA==":1,"/eVB8hHcMR7mRcejbC7ifw==":1,"QmI8m+ZMIoQxk47nG2oi7w==":1,"VU1rhqsX6OpLqZo0xUQc6w==":1,"VrpHRJjEmDqCt3+99QH//Q==":1,"2Ks+TxqfIruxFMynGzuR3g==":1,"qQpNvAPmzjm0F6cdjwBz6Q==":1,"ODMaUYrpnWSX32Lf0K536w==":1,"AVTI855t7/TSxmuiNxRc0w==":1,"caPung6JHp+M6T4t2i+n/g==":1,"+HymfeiMX45qBUgkNzDxNQ==":1,"qWwVAH7o/fYHSVGQ5uzDQA==":1}

Is the problem that? Thank you for your consideration. Joli

I reset my home page to gmail. I also go to about:config and change browser.nettab.url from: http://www.trovi.com/?gd=&ctid=CT3319709&octid=EB_ORIGINAL_CTID&ISID=ME8E21CF7-0A84-4097-A43D-635E624E62BB&SearchSource=69&CUI=&SSPV=&Lay=1&UM=5&UP=SP4E20869B-C9FA-4921-B259-20D8CB93AF2F back to about:blank But, next time I restart, back to trovi. BTW, under browser.nettab.url is a line: browser.newtabpage.blocked;{"K//H7fL8JJfxrYiKqbsg9g==":1,"i04o6GLSjb+tFA1n35uJrA==":1,"bCasFSYgDIo9ZblYcTS19w==":1,"5753oM9lxDptrunQx+OeDQ==":1,"kkQxu5gMx2KjR+vY95ioIQ==":1,"P3ZNB7v1U3sitX1hvd3cHg==":1,"6IsF5gNYMNMnKC6UsQejSA==":1,"5e6HsntHVvDSvY1CZLXvfA==":1,"nvcGyGo5Za3F+QGW19WpMg==":1,"aMZtj0RKN97Dltv3j0nDDg==":1,"tPH/Bj5gKnqjmM0Pf1EAHA==":1,"Hefu6LVho1ZoSQVWYoVKpw==":1,"kc070XmnJlkrr3vf+AIVeQ==":1,"Q7z9TsKzxGQfDvJ5NkUrxw==":1,"0R6ftD/Q5kMuJvnZzLSsCg==":1,"iFw2QqMfJBIuMjvzNu++wQ==":1,"72dm+os/dPN49bBodO4mMA==":1,"hmLdNTZv3OICrru4QVkHJQ==":1,"ruswdOllJMnGoPKv4fR+Hg==":1,"owRRXnMgoyzJlr7lT0cuuA==":1,"Oewnc9C65+2BYI9+nDjUbw==":1,"u9t6z64kPYo83dG+2nXB5A==":1,"uszDF1rd+Fl4gRTW6P7PSQ==":1,"FUjw8lp9zSZraTb6UkcuCw==":1,"4gPpjkxgZzXPVtuEoAL9Ig==":1,"5NfQt3Ox/XQlif3rrXfcpA==":1,"7FdXM31bsljt4y0AhjGLTQ==":1,"HI8x/Y7el9AiAAMLXH9zLg==":1,"LWAIlVt8Hx4RwlCgGhSq0Q==":1,"QktWbZbtstv0ZHlcmSeq3g==":1,"R3ypykglT4IKrh2HKcbweQ==":1,"N0a+wJt6TEAUuzc5iC5AnA==":1,"KIE23vmgqDLOhXSHaRJA9g==":1,"TvRq0FRUVKDX2sqTjOFiMA==":1,"qEpXjDVXjPpKiwPO3dVEdA==":1,"/eVB8hHcMR7mRcejbC7ifw==":1,"QmI8m+ZMIoQxk47nG2oi7w==":1,"VU1rhqsX6OpLqZo0xUQc6w==":1,"VrpHRJjEmDqCt3+99QH//Q==":1,"2Ks+TxqfIruxFMynGzuR3g==":1,"qQpNvAPmzjm0F6cdjwBz6Q==":1,"ODMaUYrpnWSX32Lf0K536w==":1,"AVTI855t7/TSxmuiNxRc0w==":1,"caPung6JHp+M6T4t2i+n/g==":1,"+HymfeiMX45qBUgkNzDxNQ==":1,"qWwVAH7o/fYHSVGQ5uzDQA==":1} Is the problem that? Thank you for your consideration. Joli

All Replies (5)

more options

Trovi.com is showing up on my start page as a search engine.

more options

Isisombululo Esikhethiwe

more options

Thank you! Problem solved :-D

more options

No matter how many times you actually reset Firefox, this Trovi will still remain if you don't get rid of Search Protect junk. First of all, try to uninstall Search Protect from your computer. And then you may get rid of Trovi. Actually, after you remove Search protect this Trovi should be removed from Firefox. Just in case, you may find some manual tips on Trovi removal in this guide http://www.system-tips.net/remove-trovi-com-browser-hijacker/ Again, follow the section on manual removal of Trovi through uninstalling Search Protect. No need to download any other software! I hope this helps.


Additional info from a moderator

Please take care when reading instructions on other websites.

Instructions from system-tips.net mainly seem reasonable and useful however they often include a step involving their paid for software.

There are nearly always alternative methods of completing such steps either with free software or simple manual steps.

Sites offering free advice as listed in

And (for Windows OS) tools listed from the above article.

Ensure the tools are up to date, and use them all, as no single appliction catches everything, and once malware or adware has been present for any length of time there are often multiple issues.

Okulungisiwe ngu John99

more options

Working on this same problem I stumbled onto a program that I apparently installed on my machine designed to protect my choice of browser -- except I discovered that it defaults to Trovi.com. It is called Search Protect and you can find it in your installed files list. You can either use this program, just change the default -- or un-install it because we don't know what else it might do.