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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I edit my password to sync,as I missed a number out?

  • 4 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu harperjanice

harperjanice
harperjanice
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I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

I downloaded the new version of Firefox on my PC, then downloaded the app onto my android notebook, in order to use the sync facility, but I omitted a number from my e:mail address when registering the notebook account, consequently, I can`t verify the account, as the e:mail hasn`t been sent to my address. I can`t find a way to edit the incorrect address, so can´t use the sync.!! Help.

Isisombululo esikhethiwe

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

philipp
philipp
  • Moderator
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hello, please delete the account with the wrong mail address at accounts.firefox.com and create a new one with your correct email afterwards.

harperjanice
harperjanice Umnikazi wombuzo
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Thanks Philip,it won't let me delete as it says I haven't verified the account,which I can't do as it's not a valid email,or if it is,I don't have access to it. Any other ideas?

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

ok, then i would go ahead and simply abandon the old account (since without verification none of your personal data got shared with it yet) & create a new account and link your firefox installations to that one.

Okulungisiwe ngu philipp

harperjanice
harperjanice Umnikazi wombuzo
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thanks for your help. i finally fixed it by uninstalling the app, and reinstalling it using the right e:mail address.it worked !!!! its only taken most of the day.....