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Hello, apologies if I've chosen the wrong topic area but the options felt a little ambiguous for my issue.

I had a pop-up on my Firefox today inviting me to sign up for the free 50gb VPN thing, it brought me to the accounts.firefox.com page which says "Activate Firefox’s built-in VPN for extra privacy", I press the blue 'Continue' button and absolutely nothing happens. I tried disabling all my extensions just in case one of them is causing an issue, but no success there either.

Is this a known issue, in which case I'll try again later when it's sorted; or is there another way I can redeem the offer?

I have a problem. Whenever I use built-in VPN everything on my browser just slows up. Some apps don't even open properly. How to fix this problem? I thought it maybe one of locstions of VPN, but I tried many and nothing changed. Thnaks for Your help

I have tested this a couple dozen times over a few days . When I use the Proton VPN extension in Firefox it is broadcasting in plain text( sni= plain text ) .Using Firefox without the vpn extension broadcast is encrypted . When I use the Proton VPN app sni=encrypted every single time . Why ?

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated....

If I'm using the built in VPN no pages will load, regardless of the location I pick. I did not have this issue previously, I've only first saw it the other day. No websites seem to work and as long as I have the VPN turned off everything works fine.

I'm wondering if there is a compatibility issue with the built-in Firefox VPN and the DoH settings. I have the DNS over HTTPS set to 'custom' with the default option of Cloudfare

With the VPN turned on 1.1.1.1/help shows that I am not connected or using DoH, but the second I turn the VPN off I am connected and using DoH. It seems that the Firefox VPN uses Fastly as its DNS and not the DoH settings I selcted.

Is there a way for the VPN+DoH to work together? Admittedly I'm very new to trying to be more secure/anonymous on the internet, but I was under the impression that having both is better than one or the other.

Am I missing something?

i click the VPN button and sign in, it tells me i have signed in successfully and turn on with the open panel, but there is no open panel to turn it on it just loops back to me signing in

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to proceed to an installation process. I realy feel lost and dumped into a marry go round endless circle.

as you can see the image i press get started after it does it make me go to the 2-3 image i press get started and it does not work instead of it working it shows me the (first image is try firefox built in vpn)

I used to have VPN on my computer. Then I got a technician in to find out why it was running so slowly. He said it was because of the VPN, so I removed it. So my question is: Will Firefox VPN slow my computer down?

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

The instructions for changing country in built in VPN do not work as after clicking on icon it states open VPN and nothing happens to open it. I am trying to set France as my country.

i press on the vpn icon i press on get started it logs me in automaticlly and it loads and then thevpn thing doesnt have a turn on option but only a get started option

like, radiofrance, netflix, yahoomail ,. It will happen after 30 minutes not right after turning on ther vpn.

My version of firefox is Version 153.0.1 (64 bits)

Thank you!