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For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

I can access Chewy with Safari, but not with Firefox. So the problem is not with my Mac settings and the problem is not with Chewy, the problem is with Firefox. Please address and fix it.

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobile version of the site makes no difference.

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Sometimes when I sign in on Microsoft Outlook's email portal - a multistep process requiring authentication on one's phone - it says: "Hang on a minute while we sign you out" and then boots me, forcing me to sign in again. For awhile this was happening only occasionally, and the workaround was to delete all cookies for Microsoft online and Office. But now this is happening more frequently, and sometimes it happens immediately after deleting the cookies. In effect, Outlook on Firefox creates cookies that then prevent it from working. And it doesn't matter whether you say yes or no to "Stay signed in?" at the end of the sign-in process.

I reached out to Microsoft tech support, and they basically said this is a Firefox issue because it doesn't happen on Chrome or Edge.

Anyone else encounter this?

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been blogging for many years.

Your assistance in this matter would be appreciated. Thank you in anticipation.

I've tried submitting the above a few times...and for whatever reason, it has not gone through to you, it would appear.

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and have tried with AV and Firewall turned off. Tried emptying cache etc but nothing worked. Eventually backed up bookmarks and passwords and deleted Firefox completely, including all files and profiles, reinstalled and still the same problem. Am running win7 and YES, I know this is not supported now but evertything was fine until new update.

After trying to log in it says 'something went wrong, try from a different device'. It works fine on my laptop with Firefox and fine on PC with Chrome so can only come to the conclusion it is Firefox update on PC. This is causing major problems now as can only access mail through Chrome and site links sent cannot be opened as passwords are saved in Firefox. Also have other work that needs to be urgently completed where I need to be able to use sites and mail on same browser.

Any ideas on what could be wrong would be appreciated as things are getting desperate.

Hi, I’m a new user of Firefox on iOS and after being impressed with Mozilla/Firefox privacy commitments,, I decided to use it as the default browser on my iOS mobile on the latest Apple’s software update but unfortunately, I’m unable to even visit safe and known websites mainly because everytime I fall prey to the endless google image verification captcha but never been able to see any of their images - bus, cars, hydrants or anything for that matter. This has resulted in disappointment for me as I tried even dialling down on my privacy controls to standard from strict but to no avail. I have consented for the technical team to share the analytics of what has happened and offer a solution. I am also posting it here as I could not see any features where I could directly drop an email to the Mozilla/firefox devs and technical teams . Keep up the hard work you are doing to keep us safe online but please try to get the browser spot on with iOS . Unfortunately I have now changed my default browser as safari and downloaded Firefox focus to offer some browser protection by toggling on the extension.

All have a nice day!

Moderator note: Moved from the Firefox Desktop forum to the Firefox for iOS forum.

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken as of v153.0.

1. It attempts to open: https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/153
2. MDN shows a 404 message, and offers a "153" suggested search link which eventually gets me to https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/153

I have not tested this for other regions, but without the "en-US" (and possibly other "language-CountryCode" flavors), the link in the Firefox release notes page will not open the Developer release notes in MDN.

Could be an MDN configuration issue if it's not a problem with how links are generated for the Firefox release notes page.

Let me know if I can provide any additional information. Thank you in advance if this issue is fixed.

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,