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Fed up with Firefox - Passwords gone!!!

I'm fed up with firefox. It seems almost every update deletes old passwords or creates new profile (which effectively deletes the passwords!) I've tried looking at about.… (閱讀更多)

I'm fed up with firefox. It seems almost every update deletes old passwords or creates new profile (which effectively deletes the passwords!)

I've tried looking at about.profiles which seems pointless - the active profile does not have my passwords and the inactive profile does not have them either.

If you can't secure passwords what's the point of your browser??

I'm moving to another browser which can guarantee the security of my passwords.

Meanwhile, I must visit every site I use to reset my passwords - what a chore!!!

Open 70

Sync data actually just defaults

I got logged out of my Firefox account and upon logging in a bunch of dummy "sync" data replaced all of my bookmarks, settings, ect. Is there any way to undo this? … (閱讀更多)

I got logged out of my Firefox account and upon logging in a bunch of dummy "sync" data replaced all of my bookmarks, settings, ect. Is there any way to undo this?

Open 20

lost data shockingly after deleting newly created profile

""What happened:"" Yesterday I updated Firefox to 151 and noticed a "Profile" feature for the first time. I created a new profile, then saw a small icon with the Firefox… (閱讀更多)

""What happened:"" Yesterday I updated Firefox to 151 and noticed a "Profile" feature for the first time. I created a new profile, then saw a small icon with the Firefox icon that bothered me and realized it belonged to the new profile. I thought that the newly created profile is safe to delete and has to data within, so I deleted it. After that, Firefox deleted all old data and created another new profile and I lost old bookmarks, passwords, and browsing history.

Note: no warning was showed before deleting the profile.

What I tried: 1. Checked about:profiles profiles: no old data. 2. Opened the profiles folder in C:\Users\[my account]\AppData\Roaming\Mozilla\Firefox\Profiles: no old data found. I noticed one of the default profiles contains a places.sqlite file that’s about 2 years old: no old data, only default bookmarks are there. 3. Used Recuva to try to recover files — I recovered key4.db, login.db, and places.sqlite-shm but nothing useful so far. Environment/details: • Firefox version: 151 • OS: Windows 11 • No Firefox account Questions: • Is there any way to restore the old profile data from the files I recovered (key4.db, logins.json/login.db, places.sqlite-shm)? • Any other recovery steps I should try? • how to prevent the same thing in the future? Thanks

Open 40

Restore Bookmarks online

Hello, I hope you're doing well. Unfortunately, my Firefox account was still signed in on my old mobile phone, which is now being used by my father. He accidentally delet… (閱讀更多)

Hello,

I hope you're doing well. Unfortunately, my Firefox account was still signed in on my old mobile phone, which is now being used by my father. He accidentally deleted all of my bookmarks, and I have completely lost access to them. To make matters worse, I do not have any offline backup of my bookmarks.

I was wondering if there is any way for your team to restore the bookmarks associated with my account to a state from before December 31.

Thank you very much for your time and assistance.

Open 40

Can you help me recover my Browsing History

How can I Recover Deleted Firefox (build 151.0.2 (64-bit) Browsing History in my version/edition of Windows 11 Pro, Version = 25H2, installed = 12/06/2024, OS Build = 262… (閱讀更多)

How can I Recover Deleted Firefox (build 151.0.2 (64-bit) Browsing History in my version/edition of Windows 11 Pro, Version = 25H2, installed = 12/06/2024, OS Build = 26200.8524. Can you help me recover my Browsing History from Friday, 05/29/2026? Please.

Open 70

alle tabs verschwunden

nach dem start von firefox erscheint ein völlig neues profil - alle vorher gespreicherten tabs sind verschwunden. gibt es eine erklärung oder hilfe, um die vorherige ansi… (閱讀更多)

nach dem start von firefox erscheint ein völlig neues profil - alle vorher gespreicherten tabs sind verschwunden. gibt es eine erklärung oder hilfe, um die vorherige ansicht wieder herzustellen?

Open 30

Firefox - open pages and tabs !

gerald.r.vargas 4. Aug. 2026, 08:23 GMT-6 Hi, this morning for some reason all the tabs I had open couldn't been loaded. Refreshening the page didn't help either. So I … (閱讀更多)

gerald.r.vargas 4. Aug. 2026, 08:23 GMT-6 Hi, this morning for some reason all the tabs I had open couldn't been loaded. Refreshening the page didn't help either. So I decided to shut down and restart my laptop.

Unfortunately after restarting Firefox only one page and its tabs have been reloaded.  All the others were gone. 

After trying about:support and session:restore it didn't help either, because only the 4th of Aug. was available. Is there a possibility for a session restore from the 03rd of Aug? or the previous days? If anybody has an idea, how to do so, please let me know.

Many thanks, Gerald R. Vargas

Open

moz-safe-about:blank tabs instead of the normal tabs after restore

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed… (閱讀更多)

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed it to sessionstore.jsonlz4. In the new window, all the tabs that were supposed to be restored have been replaced with moz-safe-about:blank tabs. The tab group where i had several tabs is still there on the tab bar. What did i do wrong?

Open

everything has gone

Everything I had saved has gone. My passwords for at least 12-14 years all the shortcuts to everything I had have gone. Even my saved recovery key has gone. Cannot even r… (閱讀更多)

Everything I had saved has gone. My passwords for at least 12-14 years all the shortcuts to everything I had have gone. Even my saved recovery key has gone. Cannot even recover to an earlier time. I have been with you for donkeys years. I am absolutely heartbroken

Open 20

Recovering tabs that have suddenly closed without warning while working live online.

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three li… (閱讀更多)

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three lines at the top right of screen], and then selecting "recently closed tabs", and then try the "restore tabs", nothing happens! Previously, this had worked to offer me a way to reopen those tabs one-by-one, but now it doesn't restore anything. ALSO, I used to be able to shut down my computer, wait a few minutes, and then restart it, and would be offered a "restore session" option when the computer restarted, but that didn't happen today even after trying this twice.

I was once shown how to restore tabs by going up to the top right of the screen, but cannot remember how to do this. Can you please help me from loosing tabs, and my mind? Thanks.

Open

OK, ( CHRONIC !) then a half of the year ? ?

ich benötige die übermittlung, da das chronic dieses eingestellt hatte: die auffindung der www´s durch das vorgehen bei dem umstellen der mozilla-umsetzung bei der neuins… (閱讀更多)

ich benötige die übermittlung, da das chronic dieses eingestellt hatte: die auffindung der www´s durch das vorgehen bei dem umstellen der mozilla-umsetzung bei der neuinstallation. durch dieses hatte ich die www von einer bestimmten auffindung nicht (ich kann die www gern durchgeben: frau, bdsm, in der nähe, aber ohne kommerziellem hintergrund !).

Open

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (閱讀更多)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Open

Restore/Resync from Previous PC

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back.… (閱讀更多)

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!

Open 20

Lost a window full of tabs AGAIN!

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But mos… (閱讀更多)

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But most software is) and trying to do to much and things are going WRONG alot more often. FF (Mozilla) used to go years between data losses and now it's MONTHS! Get your act together Mozilla.

    FF wasn't even updating it self, and I haven't changed anything in days. Worked fine yesterday but when I opened it today, the 4 windows opened but they didn't want to open there tabs (most of them have less than a dozen). The main window showed my menu bar, recent browsing icon and a mostly blank tab bar except for the new tab on the far right, none of the other tabs were loading or even showing up, but the space was there for them. I even just left it sit there and chew on things for about 15 minutes before I decided to exit out (file/exit) and try again. This time my other 3 windows loaded just fine but the main window with around 2 dozen tabs was BLANK! and NO recovery options! Recently closed tabs does show tabs I closed on it before the meltdown but NONE from the LOSS. Nightly does not show any in the Tab sync either (but it may not have been up long enough to sync). There is a previous window, but that is not the one I need to recover (Ironic that it will save a window with 65 tabs closed a week ago and let me recover it but it won't let me recover a window with only a couple dozen tabs from a couple hours ago). Wish I could remember how to wright complicated batch files, then I could make one that would back up the profiles after I close FF, that way when it screws up I could just copy the last backup in place and be working again. And all I would need to do is just put a time code in the profile name to make incremental backups and decide how long to keep them for with out over writing. SEE how SIMPLE that would be for you to do Mozilla? It's been how many years that you've been working on FF and it's predecessor and still no profile backup and restore? And to make things worse, most of the databases used are encrypted in some way so as to be NOT user friendly. We can't even import an old backup or profile parts if we need to recover something or look at something. You make it SO hard to recover from a crash when one happens (and they happen more often than they used to) and even just to back up our info even if we could recover it. You were a great browser, now you are broken and barely adequate bloat ware and getting worse. Problem is that your still better than chrome and edge crap.
Open

Restaurar histórico apagado na limpeza pelo CCleaner

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then… (閱讀更多)

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then open folders ?

Open 40