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Thunderbird hangs my computer/machine periodically (rarely) whilst messages are being retrieved.

Thunderbird causes my machine to 'hang' from time to time, 1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this … (閱讀更多)

Thunderbird causes my machine to 'hang' from time to time,

1. often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance.

2. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding"

3. I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable.

4. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Open 35 189

Memory leak with Thunderbird 140.6.0esr thru 140.12.1esr, and in Troubleshoot Mode. (14 active accounts, limited to 60 days messages)

Hi, I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor. I'm witnessing Memory leak > Thunderbird who usually use 800MB jum… (閱讀更多)

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot


Anyone can help ?

Best Olivier

Open 15 49

not sure i lke the new version

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker … (閱讀更多)

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker now its so slow aand i do not want to uninstall and reinstall and lose my contacts and my extensions please if you know why so slow please let me know i know i sent one like this earlier but i though maybe gibving it time would be better but no it is not

Open 12 10

T-Bird freezes after 5 minutes. From start up to freeze.

T-Bird is Freezing (Hang?) from start to freeze was 5 minutes and a few seconds. Have turned off hardware acceleration and now it freezes at just under 5 minutes. Have pu… (閱讀更多)

T-Bird is Freezing (Hang?) from start to freeze was 5 minutes and a few seconds. Have turned off hardware acceleration and now it freezes at just under 5 minutes. Have put on updates. Currently 153.0.1esr (64-bit). I have captured profile, and re-installed and picked up the profile. Still freezes. Turned off AV. Still freezes. I have compressed and "repaired" all folders. Still Freezes. I forced folders to get rid of anything older than 30 days. Still freezes.

I have been running the task manager, and T-Bird in frozen state is only using 4.3% of CPU at most. I do not see any slowdowns for any other program. So this is not a CPU constrained problem. And it certainly is not memory constrained.

All this started within the past month and I think it was after I put on an ESR update (don't remember which one).

I can kill T-Bird and start it and it will get mail if any, and will function for about 5 minutes and then freezes (or hangs). The system is set to fetch mail on start up and then every 27 minutes. I am not using Account hub (and don't know what it does).

One oddity -- This is a W11 Home system, and Mozilla keeps saying it is a W10 system. Could this be the problem? Wife is running a lesser laptop. It is also running T-Bird, but her O/S is a W11 Pro and she is not having this problem.

Open 11

Abnormal App opening time - 1.5 minutes - on Mac

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with… (閱讀更多)

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with only one account with few mails in the inbox I found the App opening time is abnormally high & is more than 1 minutes . I have removed the mail App few times & re installed it ( even I have re download the app from net again) , but the problem remain same .

I have removed the old folder & files from - ~/Library/Thunderbird/ , ~/Library/Application Support/Thunderbird/ , ~/Library/Caches/Thunderbird/ , org.mozilla.thunderbird from ~/Library/Preferences/. before the re installation & re started the laptop , but no improvement in results .

Also in mail setting references → Unchecked the option - Enable Global Search and Indexer Disable all Extensions and Themes under Tools → Add‑ons & Themes (No Extensions is installed) .

Just to inform that the apple mail is working fine in this laptop .

After all the above trails the results are same , the app once quit & re start - it takes around 1.5 minutes to open after which the app works normally with out any problem . Please suggest if any solution is available for this problem . Best Regards Gautam Banerjee

Open 11 40

Cannot move any TBird child window after upgrading macOS from 15x to 26x

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mo… (閱讀更多)

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mouse. This issue appears only under tbird and not under any other Apple or non-Apple products.

The new child window(s) opens up in the default location(s).

The issue has survived several OS updates up to the current one. I switched from macOS 15x to 26x in around January 26.

Firefox does not really open any child windows that I could find but browsing windows work as expected.

Open 9 10

MY late husband's old Mac Mini crashed during a power outage. I can't open his TB inbox.

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help. His OS is 10.13 and his TB is 115.18.0. He … (閱讀更多)

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

Open 8 60

Ballooning On Mac 12.7..6

I have had Thunderbird from the time I acquired my Mac computer. This week it started to do something new. After a restart I opened Thunderbird. A box came up that say… (閱讀更多)

I have had Thunderbird from the time I acquired my Mac computer. This week it started to do something new. After a restart I opened Thunderbird. A box came up that says across the top System Integration. The cursor balloons, and hasn't stopped for the time I powered the computer, as least fifteen minutes. You know how the program icons are in a dock across the bottom. With other browsers open, hitting the Thunderbird icon doesn't bring its window into the forefront. This needs either a reset, or possibly a backup first. Is there a quicker way to fix this? Thanks in advance. I am not using a VPN; but I also have Thunderbird on my Windows 11. You might have seen a more recent thread on that installation. I included a screenshot. It was easier here to do that than on the Windows 11. On the Mac, I just had to use Activity Monitor to close out of Thunderbird in order to get its version.

Open 7

Profile Manager

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a b… (閱讀更多)

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a backup.

I have two accounts and switch between them with Profile Manager.

The new laptop is an ASUS Vivobook with Win 11 Home and although TB runs ok the first time, if I close the current session and try to open the other account, nothing happens when I click on TB icon on the taskbar. IF I wait for around 5 minutes then it will run

Checked in Task Manager and cant see any instances of TB running, so any thoughts on what's wrong. Does not matter which order I open the accounts.

Open 6

Only 5 domains are looked at until Thunderbird stalls...why?

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP. When you open Thunderbird, it checks the domains you have preset. I have two. This happens immedi… (閱讀更多)

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP.

When you open Thunderbird, it checks the domains you have preset. I have two. This happens immediately, especially if there is no new mail on the server. Everything works fine.

If you have other domain mailboxes open, and I have eight more, and you click the inbox on each one, Thunderbird stalls at the fifth mailbox, regardless of the inboxes' selected order.

tail -f /var/log/mail.log - confirms this.

I have reset or modified everything I can think of. My server is not throttling Dovecot.

This must be something internal to Thunderbird, possibly related to only using a specific mail server IP for all domains.

Google AI suggests assigning a unique local IP alias to each domain on my server so Thunderbird thinks it’s talking to 10 different machines. This seems extreme.

Any solutions?

Open 5 70

New update crashes my entire pc

So ever since the desktop browser got updated i have been experiencing critical crashes and lag where my pc screen freezes and then goes to black until i restart my graph… (閱讀更多)

So ever since the desktop browser got updated i have been experiencing critical crashes and lag where my pc screen freezes and then goes to black until i restart my graphics card and quit firefox in addition to tabs crashing and very weird performance issues overall, any fixes for this issue?

Open 4 30

Thunderbird Inbox keeps disappearing

I've been using TB for years. Lately I can be browsing the Inbox when the contents will disappear and I get a message saying something like no messages found. After about… (閱讀更多)

I've been using TB for years. Lately I can be browsing the Inbox when the contents will disappear and I get a message saying something like no messages found. After about 30 seconds the Inbox is displayed again.

TB never used to do this and it is similar to Firefox refreshing the screen which it also never used to do this.

Also how do I get from the Beta version to the standard version?

Open 4 30

Quitting before start complete kills tabs.

If Thunderbird startup is stopped before tabs are loaded, they are lost. The tab fields at the top of the screen remain but they are empty. Evidently, tabs are stored on… (閱讀更多)

If Thunderbird startup is stopped before tabs are loaded, they are lost. The tab fields at the top of the screen remain but they are empty. Evidently, tabs are stored only in a temporary location. This is a very annoying bug. Is there a way to recover them?

Open 4 10

Thunderbird recipient auto-complete is very slow

When creating a new email and entering a recipient address, Thunderbird automatically suggests addresses after typing a few characters. However, in my case the auto-compl… (閱讀更多)

When creating a new email and entering a recipient address, Thunderbird automatically suggests addresses after typing a few characters. However, in my case the auto-complete suggestions take about 10 seconds to appear after I start typing.

I am using Thunderbird version 149.0.1. My settings under Settings → Composition → Addressing are as follows:

☑ Local Address Books ☐ LDAP Server ☑ Automatically add outgoing recipients to: Collected Addresses Initial Directory for Address Book: Last Used Directory

I would like to understand what kind of search Thunderbird performs when auto-completing email addresses.

Also, if anyone has experienced the same issue, how did you resolve it?

Any insights or advice would be greatly appreciated.

Open 3 130

Message "because another operation is in progress"

Whenever I start Thunderbird, I get messages such as that some mailboxes cannot be compacted and some filtering cannot be done "because another operation is in progress".… (閱讀更多)

Whenever I start Thunderbird, I get messages such as that some mailboxes cannot be compacted and some filtering cannot be done "because another operation is in progress". Why is this? How can I prevent it? It is a nuisance having to go and chase down and correct the filtering that has not taken place.

Open 3 70

Speicherbelegung von Firefox

Wäre es nicht Sinn voller mal Firefox so zu Optimieren das er nicht gleich 50% des Arbeitsspeicher belegt. Ich beobachte schon länger das wenn Firefox eine weile Läuft se… (閱讀更多)

Wäre es nicht Sinn voller mal Firefox so zu Optimieren das er nicht gleich 50% des Arbeitsspeicher belegt. Ich beobachte schon länger das wenn Firefox eine weile Läuft sehr viel Ram braucht. Da gibts andere Browser wie Brave die viel weniger Ram belegen als Firefox.

Könnt ihr da nicht mal ansetzten und was Optimieren Bei den Ram Preisen Aktuell kauft man sich ja kein neuen RAM.

mfg solo275

Open 3

probably time to ditch it completely

Well, I just updated and still have the same problems. This browser is simply impossible to use; I can't even throw it away and forget about it: it can't load a single pa… (閱讀更多)

Well, I just updated and still have the same problems. This browser is simply impossible to use; I can't even throw it away and forget about it: it can't load a single page without getting stuck halfway through, after which the app freezes and has to be interrupted, unloaded from memory, and only then (maybe) will the page load! It's been like this for six months now. It's probably time to ditch it completely!

Open 3 100

Thunderbird repeatedly downloads all message headers and often declares that a folder is inaccessible

I have the following very frustrating symptoms: 1) Thunderbird will frequently decide that it does not have the headers for a particular folder, and will reload them. Th… (閱讀更多)

I have the following very frustrating symptoms:

1) Thunderbird will frequently decide that it does not have the headers for a particular folder, and will reload them. This is in spite of the fact that I had all the headers the last time that I used the program, and I have not restarted Thunderbird or the computer (although I may have put it to sleep). In one specific case, I clicked on my Inbox, and TB started a "compact" operation, and then it started to download *all* of the headers. Eventually it produced an error message for the compaction: " The folder ‘Inbox on williamatwood41@gmail.com’ could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

2) Thunderbird will often state that a summary file cannot be opened: "Unable to open the summary file for Drafts on william.atwood@concordia.ca. Perhaps there was an error on disk, or the full path is too long." I have seen this for the Drafts folder, for the Inbox folder, for the Sent folder, and for arbitrary folders that I had previously opened successfully.

3) One day, I clicked on a folder that contained 6116 messages. I saw it download all of the headers. Then the right panel declared "No message found."

The next day, I clicked on the same folder. While downloading the headers, TB listed the low-numbered messages on the right side (upper panel), and then switched to the most recent message once all the headers had been downloaded. So, the behavior changed from one day to the next.

All of this seems to have started when I placed a restriction on the length of time that messages are synchronized. This was done because I was running out of disk space on my 250 GB disk. I subsequently replaced this disk with a 500 GB disk, but have not (yet) relaxed the constraint, because I wanted to get to the bottom of the problem.

My best guess is that setting the disk space limit has triggered some misuse of a pointer, which is resulting in the garbage-in, garbage-out syndrome. However, I could be way off.

I would be very happy to work with anyone on the TB team, and invoke whatever debugging tools are necessary (under direction) to find the root cause of this error.

Open 3 130