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I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Hi everyone,

Since updating to Firefox 129 on Windows 11, some tabs become unresponsive after my laptop wakes from sleep — no crash, no "Not Responding" warning, just frozen. about:processes shows the tab still running with ~0% CPU, so it's not hung, just not repainting.

Tried: disabling hardware acceleration (helps a bit), fresh profile (still happens), Troubleshoot Mode (less frequent but not gone).

Anyone else seeing this? Known WebRender/compositor bug tied to sleep/resume, or a Windows 11 power management conflict?

Thanks!

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

When I use Firefox, everything feels slow. Videos pause and stutter often. Pages take a long time to load. I have cleared cache and restarted the phone but it is still happening. Please help me fix this so it works properly again."

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I have a two monitor setup. Since I installed the new AMD driver (26.1.1), sometimes when I play a game on my main monitor, and watch stream on Twitch in Firefox on my second monitor, it can cause the PC to freeze completely. I hear the sound, but the image is stuck.

I tried to disable the hardware acceleration in Firefox, and it seemed like a good solution. But because of that (which is its function), sites became laggy.

Is this a Firefox, or an AMD issue? Or Windows (I'm on Windows 11 25H2)? I will try to install an older AMD driver, but honestly streams had became laggy before the driver update for me.

Ubuntu - I use the SNAP version of Firefox - I generally have lots of tabs open but only use 5 or so of them and it's generally fine.... but when I am closing Firefox, it USES like 100% of the CPU and ALL of the RAM and ALL of the SWAP memory when closing.

This locks up the computer.

Sometimes it doesn't quite go all the way but I can watch it all happen in real time, using Task Manager - and that shows a solidwall of all resources occouring, when the close Firefox is run.

I am told by research via ChatGPT that this is a very real problem with the SNAP version and it's best to change to the Debian version, copy all the bookmarks etc., across and then uninstall the SNAP version.

It's rather disconcerting to have Linux crash because of this one app locking it up and frequently.

Chat GPT:

Is there a problem with Firefox Snap Version closing and using all the resources while doing so, which results in locking up the computer?

You're definitely not imagining it—there have been reports of Firefox's Snap version consuming excessive system resources (CPU, memory) and even causing lockups or hangs, particularly during closure. Here's what’s going on and how to mitigate it:

What’s Happening with Firefox Snap?

2. Browser Hangs or Locks the System on Close

On Linux (especially Ubuntu), users have reported that closing Firefox can lead to it hanging in memory, sometimes unresponsive and still consuming resources.
Super User
Ask Ubuntu
A stark example from Reddit illustrates the severity:
“About 50% of the time I open Firefox, it'll reach 100% CPU usage in about 30 seconds… PC completely unusable unless I shutdown.”
Reddit

3. Known Wayland Sway Bug

On Wayland/Sway setups, reloading Sway while Firefox is open can trigger intense logging, causing high CPU use and an enormous syslog.
Fix: Set MOZ_DISABLE_WAYLAND_PROXY=1, or upgrade to FF 125 where the issue is addressed.
Reddit+1

Alternative Approach

Many users, particularly on Ubuntu, opt out of Snap completely in favor of the .deb package or PPA builds. These alternatives often avoid these specific issues. Ask Ubuntu Reddit

Thoughts? Solutions?

Thanks in advance.

Hi, so since around update 153.0 i've had this persistient issue of whenever I am forced to re-open firefox (whether by an update, a restart on my computer or a crash) it begins to persistiently quit responding and will never work until i close it. After a LONG while of just trying to open it again, it begins to run, but it also signs me out of a good handful of things, so I end up spending 20+ minutes signing in on everything (considering 2fa on some of those things). This used to just happen with the big number updates, but tonight my computer had to restart and I experienced the same thing happening with firefox just loading and loading. I tried letting it sit and of course it did nothing, I attempted to use troubleshoot mode and there was virtually no difference (it was still frozen until i closed it). The only things I haven't done are the nuclear options of refreshing or reinstalling firefox (mainly because I have a lot of extension settings I would rather not lose because I don't remember all of it). I am writing this on a mobile tablet right now because my computer is still experiencing this persistiently, no matter what i do now, and it's becoming annoying because of the fact that i do have to sign into everything EVERY TIME now it seems. Extra information about my settings to answer some of the "do you have (this setting) on?" or other functional questions: -I keep cookies on and stored on the device -I have hardware accelleration off -I had several extensions on including ublock origin, but again, troubleshoot mode (which disables all extensions temporarily) had the exact same result of firefox hanging. Disabling certain extensions manually also didn't work. -i can't provide exact technical info on my pc since im not on it rn nor really want to deal with fighting it any longer tonight to write this but my computer is on the lower-end, but can still run and does run things like discord/steam fine; firefox started persistiently freezing after a fresh restart of my computer, and I didn't open anything outside of firefox and related firefox modes (ie private browsing) attempting to troubleshoot today. -last time i signed back in before it kept crashing constantly was 4 days ago I really hope this explains my issue well enough and I hope someone can give some advice on my next step forward. I'm becoming a little desparate for answers since i don't know how long this goose chase of constantly re-logging into everything the services i'm logging back into will tolerate, as one of my emails is now blocking my main 2fa method for some reason, so I'm a little worried.

Hi, I am using Firefox For a few years, but for last 1 year my workload is high and I usually need to open several tabs. After I keep tabs open for a while, firefox becomes slow. Closing a few tabs help but I want to know what is causing it. IS there a way to check which tab or extension is causing it? I am using latest firefox on windows 11.

Everything is gone from the browser today. There is no content in the menu at the top right, except for keyboard shortcuts. When I type in the search bar, nothing happens, and clicking the + to open a new tab does nothing either. My account is still showing at the top, I am signed in and the profile looks fine. I can't "refresh" the browser from the menu, as that is not an option.

UPDATE: FIXED - Today, April 13 - everything is back - I guess Firefox fixed itself.

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Edit: here's the relevant Issue page in Fennec's GitLab repository. Use this project if you want to cut out some of Mozilla's unwanted additions. https://gitlab.com/relan/fennecbuild/-/issues/134

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Hi, I'm on Firefox 147.0.3 and windows 11 business 25H2 (26200.7623), with two displays. For the past few weeks: - firefox stays on top - alt-tab to other window on that screen doesn't work, other app is not displayed over firefox - clicking on other app icon in task bar doesn't bring it to foreground/top - even other firefox window (like new private window) is opened in background - the only way around is to minimize firefox - without firefox opened, everything works normally It is really disturbing my flow / ways of interacting with apps / habit of using keyboard to move between apps.

Is it a bug, or is it a matter of some settings? I've seen similar quesiton from 9 years ago https://support.mozilla.org/en-US/questions/1140245 but there is no setting of the same name now?

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparently starts up and works fine on its own.

It sounds it's related to your Windows desktop shortcuts, or their exact target perhaps — however without knowing their content (destination or commands run) there's not much more to do here.

If you have anything new to add to the questions in the thread above, please post in that original thread so anyone trying to help understands what this pertains to. WELL LIKE I SAID I HAVE HAD THE SAME DESKTOP ITEMS FOREVER EVEN BACK ON WINDOWS 7 AND THIS HAS ONLY HAPPENED ONCE WHEN I FIRST STARTED WITH FIREFOX AND WAS TOLD THEN HOW R TO STOP IT AND BY THE WAY IT IIS NOT A NORMAL STARTING FIREFOX I GET IT WHEN I CLICK ON TH S THDESKTOP ITEM THERE ASWELL HOW COME ALL THIESES YRS HAVE HAD THE SAME DESKTOP ICOND S AND THIS ONLY STARTED ON THE 154.0 AND STILL ON THA 154.1 AND NOT BEFORE AND ITS ME NO I THINK IT IS A FIREFOX ISSUE . i HAVE Y USE THGE SAME DESKTOP AND FIREFOX SESKT OP FOR YRS AND NOTHING AND NOW IT HAPPENS WHY IS IT ME AND NOT FIREFOX//

Hello Im using multiple firefox edition on my PC from beta dev to nightly, and recently in nightly and only nightly I've spotted strange issue that appears as window in window screenshot attached, outer x to close or maximize window does not work only the inner and mostly goes after F11 full screen and then return to normal. Troubleshoot mode and restart does not change or fix this.

Overtime android seems to balloon in storage size.

I tried deleting history and data inside the app, it lowered slightly then shot back up.

I does not always go up, seems i can go days or weeks wothout a noticeable increase, my guess it is happens whenever android is managing stored memory on apps, i recently restarted and it grew again.

I have tried remote debugging over usb on a mac and could not find anything taking up any amount of data that would account for this.

I dont really know what to do, i would like to avoid uninstalling the app and manually readding pw thing or gaving to save them to firefoxs cloud save. Eventually i will have to as phone storage is getting very low.

I mostly just watch YT on a regular tab, and browse the web in private tabs. I have ublock , no script, video backgroundplay fix as enabled addons, if any of that helps. None of them had a big memory footprint in remote debug.