Showing questions for topic:

Memory leak with Thunderbird 140.6.0esr thru 140.12.1esr, and in Troubleshoot Mode. (14 active accounts, retention limited to 60 days messages)

Hi, I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor. I'm witnessing Memory leak > Thunderbird who usually use 800MB jum… (閱讀更多)

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot


Anyone can help ?

Best Olivier

Open 16 51

not sure i lke the new version

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker … (閱讀更多)

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker now its so slow aand i do not want to uninstall and reinstall and lose my contacts and my extensions please if you know why so slow please let me know i know i sent one like this earlier but i though maybe gibving it time would be better but no it is not

Open 12 40

Abnormal App opening time - 1.5 minutes - on Mac

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with… (閱讀更多)

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with only one account with few mails in the inbox I found the App opening time is abnormally high & is more than 1 minutes . I have removed the mail App few times & re installed it ( even I have re download the app from net again) , but the problem remain same .

I have removed the old folder & files from - ~/Library/Thunderbird/ , ~/Library/Application Support/Thunderbird/ , ~/Library/Caches/Thunderbird/ , org.mozilla.thunderbird from ~/Library/Preferences/. before the re installation & re started the laptop , but no improvement in results .

Also in mail setting references → Unchecked the option - Enable Global Search and Indexer Disable all Extensions and Themes under Tools → Add‑ons & Themes (No Extensions is installed) .

Just to inform that the apple mail is working fine in this laptop .

After all the above trails the results are same , the app once quit & re start - it takes around 1.5 minutes to open after which the app works normally with out any problem . Please suggest if any solution is available for this problem . Best Regards Gautam Banerjee

Open 11 40

Cannot move any TBird child window after upgrading macOS from 15x to 26x

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mo… (閱讀更多)

I realize this can be a macOS issue as the problem appeared when I upgraded to 26x but I'm hoping that maybe there's another way of allowing windows to be moved with a mouse. This issue appears only under tbird and not under any other Apple or non-Apple products.

The new child window(s) opens up in the default location(s).

The issue has survived several OS updates up to the current one. I switched from macOS 15x to 26x in around January 26.

Firefox does not really open any child windows that I could find but browsing windows work as expected.

Open 9 10

MY late husband's old Mac Mini crashed during a power outage. I can't open his TB inbox.

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help. His OS is 10.13 and his TB is 115.18.0. He … (閱讀更多)

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

Open 8 60

Profile Manager

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a b… (閱讀更多)

Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a backup.

I have two accounts and switch between them with Profile Manager.

The new laptop is an ASUS Vivobook with Win 11 Home and although TB runs ok the first time, if I close the current session and try to open the other account, nothing happens when I click on TB icon on the taskbar. IF I wait for around 5 minutes then it will run

Checked in Task Manager and cant see any instances of TB running, so any thoughts on what's wrong. Does not matter which order I open the accounts.

Open 6 60

Thunderbird running slow with gmail

My Thunderbird connected to my gmail is running slow. Thunderbird is not running slow on my other (non-gmail) account. It takes 10-15 seconds for an e-mail (from gmail) t… (閱讀更多)

My Thunderbird connected to my gmail is running slow. Thunderbird is not running slow on my other (non-gmail) account. It takes 10-15 seconds for an e-mail (from gmail) to be deleted or moved within Thunderbird. I have tried "compacting folders" and "repairing folders" and that does not help. Please help!

Open 6

Print Preview Printing Blanks

I see others are having this same issue with no resolution in sight. The company I work at is unable to print anything through the print preview in Thunderbird. The curre… (閱讀更多)

I see others are having this same issue with no resolution in sight.

The company I work at is unable to print anything through the print preview in Thunderbird. The current work around is to download, open, then print the file.

Does anyone have any further information on this subject besides going through separate avenues to fix the problem?

Thanks!

Open 5 102

Why so many problems with 154.0 (aarch64)?

I don't know where to start. Ever since the update to version 154 I've been having one problem after another: switch from Comcast to Yahoo causes problems with THunderbir… (閱讀更多)

I don't know where to start. Ever since the update to version 154 I've been having one problem after another: switch from Comcast to Yahoo causes problems with THunderbird, slow indexing, arbitrary folders showing up in different email addresses (confuses my account with my wife's' some of that may be problems dealing with gmail issues), lost email folders after attempted repairs. Three months ago there were none of these problems. I have not yet tried switching back to the last updated version of 153, but 154 does seem to have many more problems. I've run troubleshooting.

I am not a computer expert and there is only so much time I can devote to this, but even computer repair services I've called are at a loss and very pessimistic about the ability to repair things. In all the years (over a decade) my wife and I have used Thunderbird, there have never been as many problems as have surfaced in the last two months. Maybe the best that can be done is to hope that updated versions will gradually fix these issues. I will say that my Macbook Air (M2 chip) has far more problems than my iMac (M1 chip). I have checked and rechecked all server settings (smtp and imap). Although more cumbersome, things perhaps work better if I just stick to webmail options.

Open 5 40

Only 5 domains are looked at until Thunderbird stalls...why?

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP. When you open Thunderbird, it checks the domains you have preset. I have two. This happens immedi… (閱讀更多)

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP.

When you open Thunderbird, it checks the domains you have preset. I have two. This happens immediately, especially if there is no new mail on the server. Everything works fine.

If you have other domain mailboxes open, and I have eight more, and you click the inbox on each one, Thunderbird stalls at the fifth mailbox, regardless of the inboxes' selected order.

tail -f /var/log/mail.log - confirms this.

I have reset or modified everything I can think of. My server is not throttling Dovecot.

This must be something internal to Thunderbird, possibly related to only using a specific mail server IP for all domains.

Google AI suggests assigning a unique local IP alias to each domain on my server so Thunderbird thinks it’s talking to 10 different machines. This seems extreme.

Any solutions?

Open 5 80

Thunderbird wide or other views don't display correctly

This seems to have occurred in the last month or so. Whenever I click on a message in the folders pane, the message is not displayed correctly in any of the three layout … (閱讀更多)

This seems to have occurred in the last month or so.

Whenever I click on a message in the folders pane, the message is not displayed correctly in any of the three layout views but, if I am offered to display in a browser, it does! Also, if I select 'Edit as a new message' it displays correctly, as also do iPhone and iPads. The screenshot shows the problem?


Any ideas, anyone?

Open 4

the mail is not coming and thunderbird is very slow

We are facing issues with Thunderbird mail application. Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes u… (閱讀更多)

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

Open 4 30

Quitting before start complete kills tabs. (bug1904211)

If Thunderbird startup is stopped before tabs are loaded, they are lost. The tab fields at the top of the screen remain but they are empty. Evidently, tabs are stored on… (閱讀更多)

If Thunderbird startup is stopped before tabs are loaded, they are lost. The tab fields at the top of the screen remain but they are empty. Evidently, tabs are stored only in a temporary location. This is a very annoying bug. Is there a way to recover them?

Open 4 40

I keep getting "not responding" message

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open ema… (閱讀更多)

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open email, delete email, browse a different folder (eg Inbox to Sent) it suddenly started happening yesterday

Open 3 30

Emails are temporarily not displayed

Hello, I am having an issue that Emails which are displayed in the reading area disapper for appr. 2 minutes. Afterwards they appear again. I have not been able to find o… (閱讀更多)

Hello, I am having an issue that Emails which are displayed in the reading area disapper for appr. 2 minutes. Afterwards they appear again. I have not been able to find out if this is a problem in Thunderbird, or if another application is causing this. I have read an article that Avast Antivirus is temporarily locking folders during scan. Maybe someone has had the same topic and can give me a hint where to search for the root cause. Thank you.

Open 3

Thunderbird gets unresponsive when deleting mails

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deleti… (閱讀更多)

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11

Open 3 101

High CPU Usage on Linux

I am running Thunderbird 140.9.1esr on openSUSE Tumbleweed. For a long time now, Thunderbird often runs at high CPU (80-100% of one core), for several minutes at a time (… (閱讀更多)

I am running Thunderbird 140.9.1esr on openSUSE Tumbleweed.

For a long time now, Thunderbird often runs at high CPU (80-100% of one core), for several minutes at a time (5-10 minutes). This seems to happen many times every day, with no apparent cause from my end. (I just got back from Lunch, and the fan on my laptop was going crazy because of the high CPU.)

What can we do to identify and fix this issue?

Open 3 90

Mozilla Thunderbird not responding

I am having constant problems for months now with Thunderbird freezing and message not responding. It appears to happen mostly when trying to empty deleted folder in bloc… (閱讀更多)

I am having constant problems for months now with Thunderbird freezing and message not responding. It appears to happen mostly when trying to empty deleted folder in block like 20 or more. If I deleted in blocks of four all is ok. As soon as I try to delete a larger amount at once it freezes and displays the message Thunderbird Not Responding. I have followed u tube videos to the letter to attempt repair with no success any ideas please?

Open 3 1