Firefox for Android 技術支援討論區

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reopen Firefox and full screen the video it will work properly.

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black out and make the tab unusable.