Firefox 技術支援討論區

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Win8 OS is not working properly: power off function will not work,have to unplug to turn off; unable to access OS section that allows to access devices,files,etc. and problems adding up.

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks normal on "troubleshoot mode".

The last two upgrades caused me to lose all of my bookmarks. I am running version 106.0.2 on a 64 bit hp desktop. Am I doing something wrong? Pretty basic download/upgrade. I am no longer taking upgrades until I can get answer(s)

Thank you, Super Pops.

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there because when i use facetime on facebook, i cannot hear or see anyone even though both my camera and microphone are on

Lately I've noticed that the longer I use my Firefox browser during the day the more memory it uses up. If let alone it eventually takes up so much computer memory that everything on my computer slows to a crawl and I have to either exit Firefox or even reboot. Is there any way to stop this? I'm wondering if there are any Firefox features or add-ons that I can do without. I'm not looking for anything elaborate out of Firefox, just basic internet usage.

Few days after installing a strange border started appearing around the app unless I'm in full screen which I don't like to use. What's happening and how can I stop this?

hello, I wrote to you telling you that when i facetime on facebook i cannot see or hear anyone and you answered me to try this or that. you said to go into permissions and make sure that my camera and microphone had facebook to have permission and when i facetime to go into permissions there and click off the use default button and click allow or always ask. i have already done this and still have the problem. well I know what is happening and it is your fault firefox. when my sister, who is sitting next to me rings me on facetime (and was helping try to fix this problem) and it still didn't work, while she just kept the facetime open, she watched me go into the permission box again on the padlock page, the settings i put ALLOW were gone and the use default box was ticked again. so this time i put always ask. and came back out of the permissions page and then went straight back in, and guess what.....every time i leave the permissions page, it goes back to use default. MY SETTINGS ARE NOT BEING SAVED. THERE IS NO SAVE BUTTON BECAUSE YOU REMOVED IT. I MAKE A SETTING, COME OUT OF THE PAGE AND IT IMMEDIATELY REMOVES MY SETTINGS. YOU NEED TO FIX THIS BECAUSE NOTHING IS WORKING BECAUSE IT CONTINOUSLY GOES BACK TO DEFAULT. IF YOU DO NOT FIX THIS ASAP I AM SHUTTING YOU DOWN AND GOING TO BING AS MY BROWSER

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Terry, thanks for writing me but I even have problems when I only use a couple tabs and I rarely use Facebook or Reddit. Yet even with limited use of Firefox it inevitably expands and expands using up more and more memory until I have to exit Firefox. Is there anything I can do to limit Firefox?

how can i change text color for downloaded themes  ? as the photo this recommended theme wold be better if i can change colors of the text on tabs.. couldn't find a recommended extensions to do this job

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and didn't do anything at the time because it wasn't what I was busy with at the time. Then, recently, I open firefox and my bookmarks are linked wrong. Like, I have Netflix bookmarked, it says Netflix, it has been netflix for as long as I have used Firefox, but if I click on it, it takes me to an article I read weeks ago at this point -one I did not bookmark or even view repeatedly. In some of my folders all of the bookmarks are missing, like they aren't dead, they're just gone.

But if I go to my ipad firefox and access my desktop bookmarks from that sync -which I literally just re-synced today- I have all my bookmarks. All of them exist, the links are fine, they're there. But I have tried refreshing Firefox, uninstalling and reinstalling it, restarting my computer, logging out of my account, removing all my extensions, everything I can think of and! Nothing!

Also, if I try to restore my bookmarks from an older file, it does nothing. Or it will say it can't access them.

I don't know what's going on. I know if I wanted to I could go through and re-bookmark them all because I do have access to all of them on my ipad, but I mostly want to know if there is a way to fix it on my desktop or even figure out what happened. I can't remember anything happening around the time with my browser. Any help is much appreciated!

I wanted to provide an update for a closed thread I opened ~3 months ago. That topic can be found here:

https://support.mozilla.org/en-US/questions/1384191#question-reply

UPDATE I reinstalled Windows - "downgrading" to Windows 10 - same problem; videos of any sort from any source did not play in Firefox, sound or anything.

Firefox now plays videos after navigating to the .exe file, turning on "Windows Compatibility Mode", and setting it to Windows 8.