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Help, Firefox Crashing on Close ... Can't Take It Anymore

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7. Firefox frequently crash… (閱讀更多)

This seems to be a common problem that I can't fix with Java or Flash updates. And I don't have Norton Anti-Virus to turn off. I'm on Windows 7.

Firefox frequently crashes when I close it, or when I close a tab, or even sometimes when it gets stuck in bookmarks, strangely. Here are the recent crash reports - from the last 2 weeks:

Submitted Crash Reports

643e94d1-4574-40cb-8b26-59551a3ff82c-browser 4/20/2013 6:15 PM
643e94d1-4574-40cb-8b26-59551a3ff82c 4/20/2013 6:15 PM
7225f78e-5883-4b46-82c1-23234e8df147-browser 4/20/2013 6:12 PM
7225f78e-5883-4b46-82c1-23234e8df147 4/20/2013 6:12 PM
e83c9209-d6ac-45e2-9816-444c538090e5-browser 4/20/2013 6:09 PM
e83c9209-d6ac-45e2-9816-444c538090e5 4/20/2013 6:09 PM
588056d9-25c9-4911-8748-d919f0b850c4-browser 4/20/2013 6:08 PM
588056d9-25c9-4911-8748-d919f0b850c4 4/20/2013 6:08 PM
18174785-a704-4385-84e4-6c436cf8cbee-browser 4/20/2013 5:48 PM
18174785-a704-4385-84e4-6c436cf8cbee 4/20/2013 5:48 PM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash2 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-flash1 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf-browser 4/19/2013 11:16 AM
f412fd79-fa1b-43e5-9051-ba5ce87e2adf 4/19/2013 11:16 AM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash2 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-flash1 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b-browser 4/15/2013 2:21 PM
d8e2bd45-8a98-49da-94a1-f3101cfc613b 4/15/2013 2:21 PM
bp-00f08dd0-52be-4a78-aaa2-49d552130412

I realize there was some huge Java exploitation a few months ago, but I had hoped the upgrades would fix things. I suspect it's crashing b/c some malware is still working on the tab or window I'm trying to close. I use Spybot and MWB to try to keep the browser protected.

Any ideas?

Thanks

justbrowsing 於 8 年前 詢問

NoahSUMO 最近回覆 於 8 年前

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after update all my bookmarks have gone

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that del… (閱讀更多)

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that deletes all bookmarks without informing the user, if I had have known this i would not have upgraded. How do I get years of saved bookmarks back?

355andy 於 4 年前 詢問

Scribe 最近回覆 於 4 年前

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Firefox 19.0.2 freezes, locks up for 30 to 90 seconds when on YouTube or certain other pages.

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I h… (閱讀更多)

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I have to go to IE or Chrome to view the pages.

I can get no help on this matter. I have tried every recommendation. I am afraid that firefox has no interest in solving this. I can use IE or Chrome [or Safari] without problem.

by the way, every time I try to contact firefox I have to register under another ID. My ID NEVER works and firefox NEVER sends a Password help email. EVERY time firefox says that my email is already used for firefox, but I NEVER receive ANY password email help at my address.

fqyyy28 於 8 年前 詢問

southfrog 最近回覆 於 8 年前

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How to get rid of plugin in use lego icon?

How do i get rid of this annoying lego like icon next to the back button whenever i go on facebook, youtube or any site that uses a plugin? When I click the icon it opens… (閱讀更多)

How do i get rid of this annoying lego like icon next to the back button whenever i go on facebook, youtube or any site that uses a plugin? When I click the icon it opens a dialog that has 2 buttons, block or continue allowing on the use of the plugin on the site.. Anybody here know of an addon or about:config thing i can set to false to hide the lego icon?

coolMichael 於 8 年前 詢問

finitarry 最近回覆 於 7 年前

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How can I stop the "Firefox has stopped working" window from appearing?

Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which i… (閱讀更多)

Sometimes Firefox actually stops working and "pop-up" window appears with the message "Firefox has stopped working". I have a process that continually monitors FF which is running a GM script 24/7 and when it spots that FF has stopped working it aborts the process and restarts FF. Unfortunately the pop-up window doesn't go away and the old process is still seen in the mix. If I manually click on the stop program button in the window then the new FF process also seems to die. If I close the window using the X button then I have a FF ghost process that won't stop. How can I stop the window from appearing?

Windows 7 FF 30.0 GM 2.0

John48 於 7 年前 詢問

guigs 最近回覆 於 7 年前

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How can i listen to http://www.ckoi.com/webradio/ it don't work anymore

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99 … (閱讀更多)

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99

electro5 於 4 年前 詢問

cor-el 最近回覆 於 4 年前

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Error while syncing

Locking due to the age of this thread. Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3… (閱讀更多)

Locking due to the age of this thread.

Receiving a new Win7 box at work. I installed Firefox sync 1.4 and could not sync. I uninstalled and reinstalled with version 1.3.1.

This happened

Every time Firefox opened

== Today

AnonymousUser 於 11 年前 詢問

firefox.13b 最近回覆 於 10 年前

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Roboform toolbar is not appearing in Firefox 12

I just installed FireFox 12 and my roboform is not appearing in the toolbar. moderator locked this thread - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and… (閱讀更多)

I just installed FireFox 12 and my roboform is not appearing in the toolbar.


moderator locked this thread - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines - see Siber Systems for help with their product

lisa23 於 9 年前 詢問

Skyking69 最近回覆 於 9 年前

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How do I get rid of sponsorship tabs that open automatically?

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is: http://big.de… (閱讀更多)

I already have ABP Adblocker installed, but this one tab keeps popping open for some reason. The name of the tab reads Sponsorship, and the url it sends is:

http://big.deluxeforthefuture.com/g/?ilmernzkvtaz=08EDB91B0ADDD31F&pu=c3RhY2tleGNoYW5nZS5jb20=&s=firefox&nm=ilmernzkvtaz

I'm getting pretty sick of it because I thought I was going to get away from pop-ups on firefox...


Note by a moderator (This is an important thread it currently has had >21k viewing hits) ~J99

Some of these problems are due to unwanted software creating scheduled tasks. Besides the initial replies you may wish to look particularly at comments in this thread by by resident expert troubleshooter jscher2000 that summarise the current knowledge. Including

JoshHawk 於 8 年前 詢問

jscher2000 最近回覆 於 7 年前

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Firefox freezes temporarily on certain websites and computer hangs

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens o… (閱讀更多)

When loading certain websites, Firefox freezes for 10 to 30 seconds. When this occurs, the entire operating system is unresponsive. One website it almost always happens on is the Comcast TV schedule site I use: http://xfinitytv.comcast.net/tv-listings It happens with some regularity on facebook.com as well. Once the problem has occurred, it does not recur until the next session.

Eric 於 6 年前 詢問

Wizzlbang 最近回覆 於 6 年前

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Single word address bar searches resolve with bing search results, not google

I've installed all updates recently (win7/x64) apart from Windows Live Essentials. In firefox (umm... 3.6.3), a single word search in the location bar, eg; "facebook", re… (閱讀更多)

I've installed all updates recently (win7/x64) apart from Windows Live Essentials.

In firefox (umm... 3.6.3), a single word search in the location bar, eg; "facebook", results in a bing page, not going to facebook.com, or showing google results like it used to.

Multi-word searches resolve with google.

I don't have any tool bars installed. Google is my default search engine. About:config keywordURL is set to google. "search helper extension" doesn't appear in add-ons, nor does zugo or bing bar. I've disabled all add-ons, restarted. Same result. I started in safe mode Same result.

I've removed bing from IE8, set google as default. There are no toolbars installed.

I've searched my programs list. Nothing mentioned appears, everything seems fine. I looked at recent updates, nothing related to "search". I've looked in program files/program files (x86) for Program Files\Microsoft\Search Enhancement Pack\ but no such folder exists. I searched regedit for "bing", few results, but nothing that seemed linked with FF.

Why is bing showing up? I don't want it, I didn't ask for it, and I can't get rid of it.

This happened

Every time Firefox opened

== not sure. Recently.

AnonymousUser 於 11 年前 詢問

mhorvitz 最近回覆 於 10 年前

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I can no longer use gmail with Firefox since it updated today.

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messa… (閱讀更多)

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messages or compose a message and I cannot even see the people on the chat feature (I think this feature didn't even load). Since I can use gmail fine on internet explorer and have checked with other people who say there is nothing wrong with gmail, I am assuming it is a problem with the updates to firefox. My yahoo account works in firefox, so I will give you that email to reply to me.

URL of affected sites

http://mail.google.com

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

AnonymousUser 於 11 年前 詢問

firejak2 最近回覆 於 10 年前

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Nectar tool bar disappears after Firefox 12 installed

I installed Firefox 12 and my nectar toolbar disappeared. I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should b… (閱讀更多)

I installed Firefox 12 and my nectar toolbar disappeared.

I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should be.

Any thoughts?

donalds 於 9 年前 詢問

hammysg1 最近回覆 於 9 年前

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I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages since a FIrefox auto-update earlier today. What to do?

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd… (閱讀更多)

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd install an older version, but I have no idea which ones are compatible. My OS is windows 7 64 bit.

attylynn 於 9 年前 詢問

PCObsession 最近回覆 於 9 年前

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firefox 18 crashes every time I close a tab

I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open … (閱讀更多)

I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open a third tab and close the 2nd or 1st, it crashes. It crashed so often, I reinstalled firefox 17 to make this report. I run Win7 32 bit. Let me know what else you need to know. Thank you. I love using firefox, but this is a deal breaker if I can't fix it.

rskeyes 於 8 年前 詢問

scubagal4 最近回覆 於 8 年前

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Shockwave keeps crashing regardless of fixes

Shockwave continues to crash, regardless of whatever fixes are applied. FWIW, I'm having the same luck when using WaterFox. I have tried every fix posted in the last 2 we… (閱讀更多)

Shockwave continues to crash, regardless of whatever fixes are applied. FWIW, I'm having the same luck when using WaterFox. I have tried every fix posted in the last 2 weeks (short of a total reinstall of FF) with no luck. Very frustrating to say the least. Thanks!

Here is may crash log:

bp-6a4f4ff9-61f1-469b-85ae-4dc532140628 6/28/2014 4:09 PM d8f572ec-1f2a-4e72-aba4-dc104c70abec 6/28/2014 2:28 PM bp-86265d66-2df1-40da-8a8f-5624e2140628 6/28/2014 2:15 PM bp-9726bf1e-40d4-4706-9a90-a77e02140628 6/28/2014 2:14 PM bec6ffef-6c8d-44e3-9b69-b111d33b64f3 6/28/2014 1:12 PM

Shockwave 14.0.0.125 FireFox 30.0

Mark 於 7 年前 詢問

jscher2000 最近回覆 於 7 年前

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refreshed firefox lost all passwords

I was suddenly having problems viewing YouTube videos (black screen) and Firefox support suggested refreshing Firefox (version 42), which I did. What a mistake. None of m… (閱讀更多)

I was suddenly having problems viewing YouTube videos (black screen) and Firefox support suggested refreshing Firefox (version 42), which I did. What a mistake. None of my add-ons, bookmarks, passwords, etc migrated. So I followed instructions how to copy paste those files from my previous profile in to the new one via ?, troubleshoot, view profile. The problem is, the current profile shows all the files associated with my passwords (key?db and logins.json) are there, but when I go to "options>privacy>passwords" NONE of them appear. I had the profile from the day before I refreshed, so I'm sure that's the most up-to-date....SO, I copied that logins.json file and pasted it into the current profile, and still NO PASSWORDS. I figured out how recover all my bookmarks, but I NEED my passwords. Can anybody help? I still can't figure out why Youtube videos suddenly won't play, when they did last week! Of COURSE, I have the latest version of Adobe Flash installed: been there done that. I'm at my wits end as I've been at Firefox support pages for 2 days straight and nothing has worked that's been suggested.

Melon 於 5 年前 詢問

cor-el 最近回覆 於 5 年前

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The New Firefox has all sorts of issues

Ever since the last update nothing has worked right. I get application crashes all the time, sometimes it freezes, sometimes it get popups for script errors, sometimes it… (閱讀更多)

Ever since the last update nothing has worked right. I get application crashes all the time, sometimes it freezes, sometimes it get popups for script errors, sometimes it just wont start. Then whilst typing in fields it will jump to a random spot. It's still taking between 250mb and 3 gigs of memory with one window open, it's just turned into a really bad browser, But I do want to congratulate you guys on successfully making it just like the old Internet Explorer.

acsmith1972 於 9 年前 詢問

hareslade 最近回覆 於 9 年前