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  • 已解決

Downloading & opening .zip files

How does one specify which program opens a .zip file after it is downloaded? Presently, the download functions properly, but when I click on the file, VLC media player op… (閱讀更多)

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Hikermann 於 3 個月前 詢問

user104147805413306348376805769878442569366 於 3 個月前 解答

  • 已解決

firefox only works in troubleshoot mode/ doesnt show websites and settings

hey folks, since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and not… (閱讀更多)

hey folks,

since today firefox wont load any websites out of troubleshoot mode. not even settings/ about:config. if i open a page in a new tab it just stays blank and nothing is happening.

in troubleshoot mode i turned off hardware acceleration - nothing changed after restart. i updated the runtime file "Visual Studio 2015, 2017, 2019, and 2022", which is suggested in different help-posts, i deactivated all addons, i created a new profile and also tried an imported one from eralier today - so far nothing has worked.

i also reinstalled firefox with version 99/ version 101 two times, after i cleared %APPDATA%-data.

im also just using windows defender as antivir.

please elp, i'm out of ideas.

smidyev 於 3 個月前 詢問

ramiroreywar 於 3 個月前 解答

  • 已解決

Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (閱讀更多)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

look4 於 3 個月前 詢問

AliceWyman 於 3 個月前 解答

  • 已解決

Websites loading e-x-t-r-e-m-e-l-y slow on version 101.0

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even th… (閱讀更多)

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

  • My mail client is completely unaffected and is behaving normally.
  • I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
  • Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

Kymber 於 3 個月前 詢問

Kymber 於 3 個月前 解答

  • 已解決

my Router page, times out can't log-in no problems connecting to the Internet’ in ‘Firefox’

I have been trying to log on to my router page for months! I was able to log-on once only. I have tried everything, with no luck. It seem as though Firefox is using AI w… (閱讀更多)

I have been trying to log on to my router page for months! I was able to log-on once only. I have tried everything, with no luck. It seem as though Firefox is using AI within the browser for certain things... Why isn't there a better way to log-in to the Browser Page for using your router? it should not be so complicate being that many people use them.

Amazon13 於 3 個月前 詢問

jonzn4SUSE 於 3 個月前 解答

  • 已解決

64 bit Windows

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open… (閱讀更多)

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open my browser. That seems like a long time. The message went like this "\??\C:\ Program Files(x86)\MozillaFirefox\firefox.exe" How do I know what version of Firefox I am using?

jnet620 於 3 個月前 詢問

TyDraniu 於 3 個月前 解答

  • 已解決

after firefox update to 100.0 - i can't use any of my addons, and cant install new one

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" butt… (閱讀更多)

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!

Andy 於 5 個月前 詢問

Andy 於 3 個月前 解答

  • 已解決

How do i modify Clear Recent History's entries for time to add 5 minutes or 1 minute?

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request a… (閱讀更多)

i need to know how to edit the firefox list of "clear recent history" items to add 5 minute and 1 minute options or where i can submit a feature request, or bug request as every feature is a bug and every bug a feature

Frogz 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (閱讀更多)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

thegearworks 於 4 個月前 詢問

thegearworks 於 4 個月前 解答

  • 已解決

clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (閱讀更多)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

huios1 於 3 個月前 詢問

cor-el 於 3 個月前 解答

  • 已解決

It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (閱讀更多)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

taxistar 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

New Tab customization in firefox 99

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites… (閱讀更多)

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites(shortcuts) labels. I would like to change the font-size and color of the labels. My previous userContent.css does not work since FF94. Hope there is a way. look4

look4 於 4 個月前 詢問

look4 於 3 個月前 解答

  • 已解決

getting rid of dropdown menu

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my c… (閱讀更多)

Hi guys, lately with one of the updates to firefox I've had something new crop up and I desperately want to get rid of it. When I save something from the internet to my computer there is a dropdown box that shows up from the downloads icon, which is on my address bar. (I'm assuming this is firefox and not windows.) It just annoys me and sometimes gets in the way. Help please?

happyfrog 於 4 個月前 詢問

Terry 於 4 個月前 解答

  • 已解決

How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (閱讀更多)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

roberto32 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

NewCookie Blocker

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scamme… (閱讀更多)

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

grnbmw 於 4 個月前 詢問

Terry 於 4 個月前 解答

  • 已解決

Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (閱讀更多)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

mozilla342 於 4 個月前 詢問

mozilla342 於 4 個月前 解答

  • 已解決

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my C… (閱讀更多)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Richard D. Hague 於 4 個月前 詢問

Terry 於 4 個月前 解答