Firefox 技術支援討論區

Hi,

I have continuous crashing, much less at secure mode. Following some of the report numbers:

bp-56cf2ed0-bfb1-4bef-b0a0-52fdb0211222 bp-0ab23b28-eef5-41c2-b637-96b0f0211222 bp-d3a497b9-7088-409f-9a50-62e6e0211222 bp-1238da67-d120-4c04-9326-c46580211222 bp-a2292ef9-ca66-4781-9d4d-8b26d0211222 bp-7a3054f3-7513-4a2e-920e-5839b0211222 bp-3c425efa-43d0-4dad-b699-6689b0211220 bp-604c8843-90d8-4843-9197-d7be80211214 bp-986707d3-c48a-47a8-8c2c-734680211212 bp-45fd3ce2-ce20-428c-86b0-001d60211209 bp-e9625139-dc5f-41a2-a34c-6cd1f0211209 bp-919358bb-a92d-40fc-8372-2ca7e0211209 bp-02e426f0-832a-430c-8861-af4600211209 bp-3d32891c-8c06-4401-bc08-4ee7b0211209 bp-5c4555f7-53a6-4fe2-864e-579460211209 bp-9eeff07d-8870-4953-8ed8-809df0211208 bp-4d32abab-3f44-4fdd-9bf9-724110211129 bp-4919b96a-c4a2-4156-b228-de5930211129 bp-2d74969c-cff9-4bd4-95e4-502b30211127

I 'll appreciate a lot your kind help.

Thanks in advance

Best wishes in Christmas time,

Fraulf

I followed something in reddit. Now I have all my accounts signed out. This issue has been going because neither for my Temporary Add-on was working nor the buttons I tested. Is there anything to do to prevent this error in the future? I am starting to hate this browser as updates kept on-going and just slowly killing my browser ( especially losing pinned tabs for my important big projects in school )

Hello everyone,

to archieve some good old games, I use an special version of Firefox. Firefox (MyPal): 29.2.0, with Adobe Flash preinstalled, Disk-Cache

For most games it will suffice: After loading all content online, it will be available offline too. But... some audio/video files will be saved in memory cache - %temp%\mozilla-temp-files\*[random-auffix] - instead of in disk cache. After closing session they get deleted and after restart they are saved again, with another suffix.

Sample file: http://arcaneonlinegame.epizy.com/Arcane/frames_files/midi/Ophelia's Journal.mp3 that is shipped with http://arcaneonlinegame.epizy.com/Arcane/Arcane.htm

How can I tell Firefox to permanent save streamed audio/video files, like Firefox does with everything else? In the end the music should play if I open the browser offline too.

Thank you in advance for your help. Drago

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later returned to view new activity. The site requires logging in every 30 days and so seeing that I needed to do so was not a surprise. What was a surprise was that the login buttons were grayed out. I closed the tab, cleared the Ring cookies and cache and tried again. No luck. I wondered if there was some other setting that I didn't know about and decided to open a private window and try it there. To my surprise, it works. I'm stumped. I'll attach the raw data from the private window as a .txt file. Darn. I can only attach an image. Well, I have it available and can copy and paste it into a subsequent post if you think it would help

Hello. When I paste something inside firefox, then firefox suddenly shuts down and after that a window pops up, informing me that firefox has crashed and asking if I want to load the previous session... No changes have been made to my computer lately. Firefox has been updated to 113.0.1 but the problem has not been solved. Any suggestion?

Thank you.

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb.

Somehow, he is inadvertently adding bookmarks to the bookmark bar. I do not know how he is doing this but he'll call and ask me to "put Gmail back on the bar". When I go over, there are a gazillion new bookmarks which pushes his Gmail bookmark beyond the >> spot. I have to delete these umpteen extra bookmarks so that the Gmail bookmark is visible again. Yesterday, I decided to move Gmail to the far left, hoping these accidental bookmarks he creates won't push it off the bar. The bookmarks he "creates" are specific gmail conversations, or facebook pages, or Publisher's Clearing House pages (he LOVES PCH games and plays them constantly).

HOW IS HE DOING THIS? He doesn't know enough to click the star button. He doesn't know about using the Ctrl and D keys to create a new bookmark. It's driving me BATTY. I'm sure he's somehow doing this using his mouse (clicking both right/left simultaneously but not aware of doing so).

Thanks in advance for helping a daughter keep her sanity ...

Since updating my firefox version this morning, 2/10,2022, I am getting the following error message when accessing and navigating the following websites: youtube, yahoo, ncbsports, etc.

XML PARING ERROR: UNDEFINED ENTITY LOCATION: whatever website I am trying to access and navigate LINE 15, COLUMN 43:

I have restarted my computer and still get the error. All of my other computers, which have not be updated, are working fine. I am unable to reinstall the previous version since is not available to me.

Please help.

Problem: Firefox scrolls up to the top of page when I click on any video link on Tiktok site.

Details:

• Problem also exists in Private Window.
• I tried disabling all Extensions and it didn't help.
• Works normal only in Safe Mode.
• Tiktok works fine with other browsers.
• Page works normal 1 time after initial loading. I click on any video and it opens. When I exit video page and land back on video index, problem starts. Any mouse click (right,left and middle) makes FF jump to top of the page (even without scrolling. It's supposed to scroll just like when you press HOME on keyb.).
• 2 different behaviors on Tiktok Main Feed vs Tiktok User's Feed. On the Main Feed, when I click on a video, I see the page jumps to top but it opens the video link after a 1/2 sec delay. On the User's Feed, video link doesn't open. It just jumps to the top and does nothing.

Version: FF 96.0.3 (64-bit) for Desktop PC OS: Win 7 SP2

Any suggestions to pin and fix this?

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various reasons I'm still on Wndows 7), even though I saw that I had the latest version. I believe that I ticked all the right bowes when doing the Refresh. When it had completed my Orange function duly worked again - but! I could no longer see my (quite extenive) Bookmarks. There's no loner any button to enable me to Bookmark a current page.. My efforts via the drop-down Get-Help-on-Bookmarks function have not worked either. So, please, I need your help! Many thanks indeed for both your excellent browser and for the help which I hope will be forthcoming! Best wishes, PT.

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says FireFox is the most problematic web browser of all. USPS tech support says to use ANYTHING but Firefox.

Yes, I have cleared my cache and cookies multiple times in an effort to solve the problem. And doing so does not solve the problem.

I can use IE or Chrome to access USPS.com and I can see my address book!

What the heck, Mozilla?

Ever since doing a refresh of FF two days ago, Yahoo mail doesn't work. I'm able to log in but contacts are missing and I cannot refresh the page without getting "The page isn’t redirecting properly." To log back in I have to either shut down FF (my settings are to clear cookies on shutdown) or clear cache or history every 5 minutes. I have not changed my extensions or other FF settings I had before the refresh. I have cleared cookies, cleared cache, added yahoo to the cookie exceptions list and nothing helps.

Thank you.

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?