Firefox 技術支援討論區

Hello, my brother removed Firefox when I wasn't at home. I had many important data in it, like password, bookmark and etc. can you help me to restore my data ?

The new editor only seems to allow you to add sized text or free form mouse generated lines; it does NOT allow you to edit the text brought in to the editor on the opening of a .pdf file. So what use can I get of it if I can't edit the text contained in the original file, or is their a way to do this?

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Firefox crashes every 5 minutes! Comes right back, then crashes 5 min. later. Etc., etc., etc. Has been going on for 4 days. Firefox/Mozilla apparently doesn't want to talk personally in any way with anyone. Can't phone, text, email, or chat with them.

When I click on the Bookmark tab and move my cursor down the list, I used to be able to hover over a bookmark and a second later I would get a small "pop-up" that would have the complete URL in it. Lately, if I hover over a bookmark, I still get the small window, but it is blank. I've had this issue for several months, thinking that an update would fix the problem, but it hasn't. I have the current version of Firefox. The image attached shows a screenshot of the issue. I am hovered on "Craigslist". You can see the blank "pop-up" as indicated by the arrow. This is on a desktop version, by the way.

Very long-standing issue that keeps getting closed without resolution. My bookmarks won't stay sorted in the Bookmark Menus folder. The last solution I saw is a broken link having to do with corrupt 'Places'. Doesn't work anyway. I only have another device syncing with Firefox and not very often because I seldom use that laptop. Always this desktop.

I do have a lot of bookmarks over the years and it just keeps getting worse. If I Manage Bookmarks and sort them, they only stay sorted as long as I open that window separately. When I close it, the bookmarks are unsorted again. When will Firefox fix this? It's leaving a mess that is making my bookmarks unusable. When I click on that tab, I expect to see a bunch of folders, then files. Instead, I see files, then folders somewhere in the middle, mixed with other folders I don't even use, then a bunch more files. Sort by name doesn't show up as an option if I right click in the middle of all the files I see.

I have tried to delete those files, but they won't stay deleted. It's pulling them from somewhere, but I don't know where that 'somewhere' is. Does anybody have an idea how to contact Firefox tech support for an answer? Nobody seems to know what's going on with this issue. I won't list all my bookmarks, because some are more personal than others. This is just an idea. Please be nice. I've been using Firefox forever and a day.

1. How can I get back the print preview button?

2. This is the biggest problem right now. I'm trying to print a document, and Firefox no longer lets me access my printer settings, and is printing on both sides of a piece of paper. I DON"T WANT IT TO. How do I stop this?

TIA,

JohnT WA4OHZ

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot that it was a new one I'd never tried before.

Thank you Cor-el for pointing me in the right direction!

Using Windows 7. These were suggested. Of course none of them made the slightest difference.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

Does anyone on here understand this stupid video "follow us and block the page for stupid reasons" thing? How can software designers be so brain dead and out of touch with the rest of the planet? I do wonder sometimes.

How could any sane company do this? There seems to be no "popout" option anywhere except in about:config and its set to false. If I set it to true it doesn't make any difference. It blocks the screen. We all hate these things but clueless software developers don't realize what they're doing.

Just opened Firefox to discover what appeared to be an unauthorized update: all bookmarks gone, no menu bars, search change to Google, screen littered with links to twitter and similar organizations. "About" says this is 110.0.1, same as another computer which appears as usual.

Any suggestions?

I recently moved from a Firefox fork that supports Classic Theme Restorer to one that doesn't. Sigh. It was however a relief to discover that I could make most of the same UI changes myself with a bit of effort. The only major customization remaining is a traditional "page loading" animation in the right corner of the address bar, preferably a swirly or moving dots animation and not the hourglass or ping-pong dots. How is this do-able with current builds? Thanks.

since the recent download of Mozzilla update I cannot get into my Yahool Email account. I was having problem last December since Yahoo required as a verification a cell phone number, not having a cell phone I was allowed to use an alternate email (Hotmail) today I cannot get in because after entering the username and password it once more asks for cell phone. Last month I had an issue trying to log into our Capitol 1 account only to find the once again update from Mozzilla was interfering with access to that account (had to place a call to Capitol 1 tech that informed me why I could not access account). Apparently Mozzilla fixed the problem as it has gone away. Last night after logging off from Yahoo and today while trying to log in with 3 hours spent chasing my tail numerous resets of password and clearing the cache and cookies I am still unable to get into my email at Yahoo is this a problem that you are aware of?

My service provider has deleted my Firefox Primary Email Address, so now I cannot sync, add another device, import bookmarks, etc., because I am unable to receive the code emailed to a deleted email address. Any input will be appreciated. Will not be able to receive an email for this question either. Secondary Email = [edited] @hotmail.com Thank you, Wes

I am being told i entered something in a website on 2/9/23 and i do not believe i even went to that website on Feb 9, 2023. My Firefox is set to "never remember browsing history" when i log off. Is there a way to see if i even went to a website on 2/9/23 other than checking in my browser history? This is VERY important matter, and i think someone hacked us.

My computer crashed and I lost my Firefox browser settings, history, bookmarks, etc. Had to reinstall the the whole thing. I suppose there may have been a way to get everything back, but I didn't have access to that info at the time. I transferred my bookmarks from my other browsers to Firefox, but they just show up in a folder. Is there any way to transfer all of it so that everything shows on one list, without moving each one line by line?