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Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (閱讀更多)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

King Ray 於 4 個月前 詢問

cor-el 最近回覆 於 4 個月前

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How to locate lost data upon update

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be o… (閱讀更多)

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be okay as other update times before, but not so. I was unaware that the newest update would remove some, or all, of my extensions. I had some important saved data into one of the extensions.

Is there any way for me to go back to the last version just to retrieve the data for safekeeping from the extension and then continue on with the new version as if nothing was amiss?

When I clicked permission, I noticed a file folder "Old Firefox Data" was installed on my desktop. Can I use the contents of that folder to ferret out the information I need?

Thank you so much for any help and suggestions!

parmley1 於 6 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 個月前

Firefox 94.0.2 was hacked

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, an… (閱讀更多)

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

jimwest1 於 5 個月前 詢問

James 最近回覆 於 5 個月前

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Shrink-to-fit for printing does not work in Firefox 82.0.2

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3… (閱讀更多)

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3/4 of page is printed on full paper page (remainder does not carry over to next page). Width is correct. Full page will print if 80% reduction is chosen, but reduction is not in same proportion as paper page. Windows 7. Firefox 82.0.2. Read numerous articles and posts. Nothing works. Printer is Brother HL-2270DW connected via USB. Using about:config > print :

    print.printer_HL-2270DW_USB.print_paper_data    The value is "1"  
    print.printer_HL-2270DW_USB.print_shrink_to_fit     The value is "true"  
    scaling is .8  (tired 1.0 without success)

All other "print" keys are as described in numerous Google items on this topic. Right now I can only save the document as a .pdf, and then open in in Adobe DC that is installed on same computer. Document prints correctly. This is a pain. I read in one Google post that starting with version around 55 Firefox no longer uses Adobe plug-in for pdf files, but switched to its own plug-in - it is clumsy, and as in this situation it does not work. PLEASE go back to using Adobe plug-in.

hcole-pe 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Why some switches i change from "about:config" at every firefox update return to default state?

Hi. Why the switch "browser.launcherProcess.enabled" even i have change it to FALSE everytime firefox update it return to it's default state that is true????? Is there an… (閱讀更多)

Hi.

Why the switch "browser.launcherProcess.enabled" even i have change it to FALSE everytime firefox update it return to it's default state that is true?????

Is there any way to make this swich "browser.launcherProcess.enabled" ALWAYS STAY AT FALSE STATE????

And if i can do that how exactly do it?

I try to create file user.js at my profile folder with this line inside user_pref("browser.launcherProcess.enabled", false);

But it doesn't work cause still at every firefox update this switch return to true state.

Gregory 於 1 年前 詢問

AliceWyman 最近回覆 於 1 年前

how can I enable access to ftp sites in new Firefox (or else revert to older version)?

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These i… (閱讀更多)

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These include the public websites of the Paris Observatory which include useul informational ftp pages with important text, data and software files.

  I did recently allow a Firefox update, and now I find that I am cut off from access to these ftp pages. 
  How can I re-enable access to ftp? If it can't be done in the new version of Firefox, how can I return to an older Firefox version that does allow such access?

terry0051 於 2 週前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 週前

Firefox keeps crashing since 2022 February 8.

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens… (閱讀更多)

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

csaba.macskassy 於 3 個月前 詢問

FredMcD 最近回覆 於 2 個月前

Sometimes Control+Left Click doesn't open a new tab in the background, rather then foreground.

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config… (閱讀更多)

Is there any way of making sure it works consistently? I need to right click then click "Open Link in New Tab" to have it work reliably. Maybe something in about:config? Using latest Win7 64 bit Firefox. I've noticed this for probably 2 years now at least. Not sure if it ever worked 100%.

moz2u 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 3 個月前

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (閱讀更多)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

HowieE 於 4 天前 詢問

cor-el 最近回覆 於 1 天前

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (閱讀更多)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Diabolo13 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 週前

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (閱讀更多)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

patbarrmail 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 4 週前

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New firefox 89 is FUGLY! how do i get it to look like it did before the udate?

hi =) So what hapened? Now there is a huge white bar up top with my open tabs. I prefer it how it was in v88 How do I get it to look like it was before the update? Thanks… (閱讀更多)

hi =)

So what hapened?

Now there is a huge white bar up top with my open tabs.

I prefer it how it was in v88

How do I get it to look like it was before the update?

Thanks)

(it really is terrible now, and while i always promoted FF to whoever, I think this unwanted change makes me want to look elsewhere, sadly)

Sky_Light 於 11 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 11 個月前

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notifications stopped working

Context: after upgrading FF I started using the new version the day after. I always set FF to open with the tabs I was using before exiting. When I opened FF I got a bunc… (閱讀更多)

Context: after upgrading FF I started using the new version the day after. I always set FF to open with the tabs I was using before exiting. When I opened FF I got a bunch of youtube offline notifications as usual. I didn't get twitter offline notifications but this happens from time to time. Eventually notifications from yt stopped but I only noticed it many hours later when I tried to Push notifications on twitter https://twitter.com/settings/push_notifications I got this as a result: Unsupported browser It looks like your browser doesn’t support push notifications. Important most likely: when I was working during the afternoon FF started lagging I got impatient so I ended the heaviest FF process with Windows Task Manager. I could continue working normally. Trying to find a fix on google I ended up here: about:debugging#/runtime/this-firefox#serviceworkers

The YT service worker always shows:

  • Stopped - Not listening for fetch events

But the twitter service worker shows Stopped (if twitter isn't open yet) and 'running' if it is open. However it always shows no matter if it's running or not: Listening for fetch events

In Debugging - runtime Youtube Service worker I clicked: 'Start' (it showed running instead of stopped)+ 'Push'

Tons of offline yt notifications popped up at the right corner of the screen as usual, I did notice though that they were offline, they weren't happening at that moment. After like a minute again showed the same: * Stopped - Not listening for fetch events

For twitter Service Worker it showed it was running so I clicked 'Push' instead of tons of offline notifications from people I follow and followers I got only one notification pop at the bottom from twitter itself saying: New notification, I clicked it and it took me to twitter notifications where all of them are. I tried pushing notifications on here: https://twitter.com/settings/push_notifications but again: Unsupported browser - It looks like your browser doesn’t support push notifications. The Service Worker keeps saying: Listening for fetch events

Is there anything I can do to make it work all the time as it used to? What about doing a FF restore to some days ago? In the past doing that sorta restore helped but with a very different issue. However could it work? Any other fixes that I should try?

The image attached shows a Service Worker for spotify but I never allowed a notification from it, that I can remember? If I did, I never got any.

intr0uble 於 1 年前 詢問

AliceWyman 最近回覆 於 1 年前

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Firefox 80 - Own Syncserver on an Raspberry Pi doesn't work anymore :(

Some years ago I set up an own firefox sync serven on a Rasperry Pi. Yesterday Firefox updated to Version 80 and now i can't sync anymore. There is a message "Connect wit… (閱讀更多)

Some years ago I set up an own firefox sync serven on a Rasperry Pi. Yesterday Firefox updated to Version 80 and now i can't sync anymore. There is a message "Connect with your account (again)" or similar - german version)) but after connecting (enter mailadress and password) the same message pops up again. And i am unable to sync :((( Any ideas how to fix this problem? I really want my own sync server instead of cloud services. "My data belongs to me" - you know.

firefox938 於 1 年前 詢問

ffsync25 最近回覆 於 1 年前

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firefox updated itself and deleted all of my passwords, history, and bookmarks without my permisssion.

subject line says it all..although i can add the "old firefox data" folder on my desktop contains a blank default profile from 2017. btw, this is exactly the kind of thin… (閱讀更多)

subject line says it all..although i can add the "old firefox data" folder on my desktop contains a blank default profile from 2017.

btw, this is exactly the kind of thing that makes my company drop software.

ZAPEEE265 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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minimize, maximize, restore, close buttons missing

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer. Sudden… (閱讀更多)

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.


Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

befir 於 6 個月前 詢問

FredMcD 最近回覆 於 1 個月前

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New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (閱讀更多)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Fozzie777 於 8 個月前 詢問

cor-el 最近回覆 於 8 個月前

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since its latest damn update firefox requires i give permission to go to my own home page!!!

Since its latest update, I think, not sure which one as it has so very many, all causing me problems; firefox now no longer takes me to my homepage even tho that is the o… (閱讀更多)

Since its latest update, I think, not sure which one as it has so very many, all causing me problems; firefox now no longer takes me to my homepage even tho that is the one I have chosen in my ff settings. It is the page that came on everytime I go online or open another window. It is my main email account and I go on it for many reasons through out the day. But now instead of taking me to my homepage it puts up a stupid message telling me the page doesn't need authentication and could be a trick, do I still want to go on it. As I am always working and going on this page this has become a big time waster and aggravation. I have tried several things, can't fix it. How do I get rid of this stupid message. My homepage has been the same for years.

shonatrill 於 8 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 8 個月前