Firefox 技術支援討論區

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Firefox is set to remember history, but every time I close it and re-open it, links in websites that once had purple text is now back to white, so I don't know what link I'm on, Firefox remembers this through history saved, why does it reset back to white text? Does it have something to do with bitdefender or bitdefender VPN? Can anyone else test thie out with firefox and bitdefenders full security on? Firefox is set to save everything by the way. Only started happening after installing bitdefender.

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

Two issues:

1. History is truncated, does not show all history even though Custom Settings set to remember. One google post said to 'delete all history upon closure' ... There are many, many posts from users having same issue.

2. Whatever history is being recorded is no longer simply a list (Ctrl-H) but is sorted into Today, Last Week etc. which is both annoying and makes searching for previously located site impossible unless you know WHEN you visited (unlikely).

Why was the changed? And why don't you change it back so when I select History, Show All History from task bar, Firefox would do just that?

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

It is only in Firefox that this happens. Android and Opera are both fine. For example the city name appears several time over the map, and likewise so do suburb names. See attached screen grab. Is there a setting that I have missed?

Peter

FF would start to load but never completely finish so I forgot & stupidly did the troubleshooting mode or w/e that put me back to default so LOST all my settings, etc.. Strangely it's back "close" to normal except I was using Passbrow which the icon shows on toolbar but greyed out & I can't get it to turn back on. I have the "Old FF Data" folder but following the steps it doesn't show where profile is stored for me to be able to copy the old data TO. IF I can restore the old profile hopefully that would get it back working ALL as it was...but HOW??

Hi, I completely uninstalled the firefox and re installed the latest version. The problem is that I have lost all the passwords and email addresses. how do i retrieve this information Some experts suggested to use recuva. I have tried . But how do I use recuva to retrieve the password. Please explain in detall. If it is saved in pc, please give me instructions how to retrieve. Could I opt for system restore to have the previous firefox with all the passwords. how do I select the profile in roaming folder, appdata roaming folder to copy the same to my newly installed firefox. Please give the real solution for this urgently ,as i have to login to finish web work

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I have reinstalled and refreshed, but it helped only for a day.

Thanks in advance.

Despite trying to disable https mode, Firefox will not allow ordinary http sites to load. Consequently I can't access most of the Australian Bureau of Meteorology (bom.gov.au) pages or any other websites that don't use the extra 's' but are still secure. Mozilla suggested switching from Strict back to Standard but I still can't access ordinary http sites. Can anyone help, please?

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

After the latest update, "synced tabs" suddenly appeared in my history menu above Recently Closed Tabs. I don't use syncing of any sort so this is just a nuisance. How can I get rid of it?

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Win 7 64 bit. 109.0.1 (64-bit) I have two admin user accounts. On number two when I bookmark a page it automatically puts a folder on the toolbar.

in number one it puts in the bookmark pull down [where you click Bookmarks from the menu bar] and I can create a folder on the toolbar if I want. I want.

I do not want all boomarks to be on the toolbar but want the toolbar shown as i want to be able to add a folder