Firefox 社群討論區

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened with logging into Google and Vanguard. Both use Yubikey as a 2FA.

I did not encountered this issue on Micrsoft Edge. I am running this on Windows 11 24H2. I believe it used to work.

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

Hello!

I am getting consistent issues with Firefox where the tabs seemingly just crash with no rhyme or reason to them. Could be within a few seconds, could be after a few minutes. Doesn't seem to be one website causing it either as I was worried it was Twitch but I get issues browsing other places too. Any help would be appreciated!

Here are the last 5 crash reports:

https://crash-stats.mozilla.org/report/index/ec73ed64-a446-42d2-9d3c-7e4eb0251111 https://crash-stats.mozilla.org/report/index/3cee5bdf-a6c5-423b-be72-495120251111 https://crash-stats.mozilla.org/report/index/b56f84df-ad2a-4bca-9ed4-c168c0251111 https://crash-stats.mozilla.org/report/index/accb021f-0cf7-4b20-a2cc-99e8d0251111 https://crash-stats.mozilla.org/report/index/91189681-3123-4d91-ab6a-c5f2c0251111

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpaper or another programm, its like shifted to the right and bottom. I know its a problem with tunred off Hardwareacceleration. If I turn it back on the problem never occurs. I tried with troubleshoot mode enabled but there I couldnt recreate it because the problem does not occur, even after I turn troubleshoot mode off. The problem only occurs again after a complete restart of the computer.

I know there are other posts with the same problem but there was never a solution.

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep resetting my password each time???

Anybody knows if this is a Microsoft issue, or is it Firefox?

Ted

Firefox just did an update about 9 AM on 11/12/2025. I use dictation software to navigate the webpages due to disabilities with my hands. The software can no longer recognize any of the tabs at the top of the screen, nor any of the buttons on webpages. This makes it almost impossible for me to navigate on the web. Something must have gone wrong/been overlooked in your coding with this update. Can this please be fixed?

Hello

I want some help please. When I open links from viber or discord, the links open in a new firefox window not the one am using at the time and they open on a no firefox profile window. I don't know what do and how to make the links open in the right firefox window. Maybe you can help me somehow?

I recently asked a question about having a problem with Firefox not successfully loading a second webpage tab. While it appears to start loading correctly in a new tab the tab remains a blank page and the address window continues to appear that the loading process is ongoing but it just continues to show the apparent loading process but the network has no activity. I tried following some suggestions but to no avail. I then uninstalled Firefox and did a clean, new install. Upon trying the new install it appeared to work correctly at first but after attempted to do a second Google image search, which worked correctly, I tried to visit the site that what contained the original image. The site partially loaded; appeared to keep loading for about 15 minutes; stopped; and I got a partially installed page and even that wasn’t correct as can be seen in the enclosed images.

How long do tab groups stay in the browser? The tab groups I create disappear from 'list all tabs' dropdown. I was unaware there was a time limit. Could you let me know if I am doing something wrong here or change the description to include a timeframe. Saying that I can reopen suggests I can always reopen (see help article quoted below). "You can Save and close group, which will save and close the group for you to be able to re-open from the List all tabs tab icon 2 icon on the tab bar (or the Fx137ListAllTabs toolbar icon, if you use vertical tabs). "

I have lost a number of groups, which is not ideal. I see two tab groups from last four days but no others. See screenshots.

Would love clarification of this, as it is so useful to keep sites in groups for later use.

Thnks

Hi there just switched to firefox due to some unfixable bugs in Edge, but i'm missing a key feature: in edge i had the following add-on : Volume master, which turns the volume up to 600%, however it has a quite handy bug: whenever you change the volume with add-on and then try to full-screen the player, instead going full-screen, it becomes full width theater mode player. is there any such add-on for firefox?

adding images as an example.

Hey everyone, I’m working on my website, lewisestimating.com, and I’ve hit a wall. Everything looks fine in Chrome and Edge, but in Firefox some parts of the layout don’t show up right. Images are out of place and a few buttons aren’t behaving like they should.

I’ve tried clearing cache, disabling extensions, and testing in private mode, but it’s still the same. Has anyone had this happen when working on their own site? Any tips on what I should check or tools in Firefox that can help me figure this out?

Would really appreciate any advice or suggestions.

Hi, I recently visited what I thought was a valid website only to get bombarded with ransomware popups. They state that my McAfee account has expired, an account that I never had, and they insist that I click their link to repair it. It doesn't appear to be a hack or that it is currently mining any info from my account. Obviously, I know better than to click on the link ( one of which is: d3venj8hubcc73ch6bp0.texonnerro.co.in TROJAN VIRUS FOUND Click here to secure your data. There are 4 different messages but all have the same URL address). It's really just annoying at this point. Also, it is specific to my Firefox browser. I have no issues when I use MS Edge. I looked to see if I could uninstall Firefox but did not find any way to do that. I know I would lose all my settings, etc doing that, but if that's the only solution, then so be it. Any assistance you can provide will be greatly appreciated.

The attached image is one of the messages. They're using your logo to make it look authentic

Thank you.

I can't sign in to TikTok anymore. This just happened recently. I can sign in on different browsers or on incognito browser but not on the regular browser. I have deleted all the cookies/browsing history and it still doesn't sign me in. There must have been something that was added or downloaded/Updated in the past week because this just started happening yesterday. Please help...

I do not like the blue background behind My sidebar bookmarks . Is there a way to disable/remove the blue background when using bookmarks sidebar? I am not familiar of how to use syntax editing (I guess its called that), I just need layman terms if possible.

Apologies in advance if I use terminology incorrectly.

I've had this strange but intermittent issue for a while (through multiple Firefox versions) where pages will take a long time to load. I haven't timed loads exactly but I can confidently say it's a minimum of 10 seconds. The problem with diagnosing this issue is it's very intermittent; I can go hours or on a rare occassion days without it happening (I think, maybe I've just not registered some of the times it's happened). I have yet to try disabling all addons because of this.

Random quirks about the issue:

• It only happens on navigation to a new domain (or to a domain from a new tab). Once a domain has loaded, I don't have an issue on said domain for a while.
• It isn't tab specific. I can open a new tab in the same window and they will both take the same amount of time to load, often finishing at the exact same time.
• While waiting for a page to load, I can open a Private Browsing window, paste the URL, and the page will load immediately without issue in the Private Browsing window. This does not affect the page being loaded in the main window.
• I believe it has occurred immediately after a system restart, thus I don't believe it is related to long-running sessions.

The addons I have that don't also run in Private Browsing are:

• Augmented Steam
• BetterTTV
• Enhancer for Youtube (I can't find the addon store link?)
• Firefox Multi-Account Containers
• PocketTube
• Return YouTube Dislike
• SponsorBlock
• The Camelizer
• Youtube High Definition