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Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (閱讀更多)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

colin_obrien 於 3 天前 詢問

colin_obrien 於 1 天前 解答

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (閱讀更多)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

sandra3048 於 13 小時前 詢問

sandra3048 最近回覆於 5 分鐘前

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (閱讀更多)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

hfotjon 於 1 小時前 詢問

Can't start Firefox after installation | Can't create User Profile

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and… (閱讀更多)

Hello everyone, I run into a problem setting up my new mini PC, Geekom A6. I downloaded Firefox as usual from https://www.firefox.com/de/. I started the installation, and everything went through perfectly fine. When I expected that Firefox would start, only the Profile Manager started. When I try to create a new profile, the wizard appears for a millisecond and closes instantly. Here's the whole start process as a video: https://streamable.com/zkeb46 https://streamable.com/zkeb46

What I already tried to fix it:

  • Run Firefox as Admin -> nothing changed
  • Rename profiles ini -> nothing changed; ini was not newly created.
  • Manually create the Profiles folder. That actually let me start the wizard but would end in this failure message:

"Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 250" data: no]" I gave this folder every access right for everyone, but still the same error. I tried to choose a custom folder, which worked (once in Document and once in C:/Firefox/Profile). But when I wanted to start Firefox, this error came: "An unexpected error has prevented your changes from being saved." and the option to restart Firefox. When I do so, I am once again back at the Firefox profile selection (but the previously created profile is not visible to select).

  • Use an older installer of Firefox -> I tried 1.40, 1.39, and 1.38, but the same problem everywhere.
  • Using winget but that led to the same error.
  • Starting firefox in save mode (firefox -safe-mode) also leads to Profile Manager

I am using the latest Windows 11 24H2 and drivers are up to date.

I hope you can help me using Firefox on this device.

Sanjo 於 4 小時前 詢問

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (閱讀更多)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

mxereas 於 1 天前 詢問

mxereas 最近回覆於 4 小時前

Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (閱讀更多)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Corvus Corax 於 4 小時前 詢問

hpw do i get my bluetooth devices linked to my laptop will not work with firefox

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settin… (閱讀更多)

my i2i bluetooth devices will not connect to firefox audio and visual media only speaker on laptop seems to be default both devices are connected to laptop through settings i dont know how to do screenshots of my settings as i wish i would show that my two i2i devices are connected Thanks Gavin valued firefox user [email 1 removed]@live.co.uk [email 2 removed]@gmail.com both are my emails including the firefox account email perferred address

gavin-perry 於 10 小時前 詢問

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (閱讀更多)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

juststraightshooting 於 19 小時前 詢問

Agent virtuel 最近回覆於 12 小時前

eBay errors

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I … (閱讀更多)

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I prefer to use Firefox and I would like someone to investgate this problem which has arisen with the last two Windows 11 uodates.

gordonbulmer22 於 1 天前 詢問

jonzn4SUSE 最近回覆於 12 小時前

New computer and wont sync sidebar on left side as others.

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolb… (閱讀更多)

I have a new computer. Firefox looks different. No trouble syncing bookmarks in the past now it wont do it. Cannot figure it out. The icon that aways showed/hid the toolbar in there but doesnt see the bookmarks ,but I can get the book marks up in some strange place I cant even browse to. Just want synced left handed bookmark sidebar PLEASE

diane.burns 於 15 小時前 詢問

  • 被鎖定

How do I force firefox to always ask me where to save a bookmark without having to double click each time?

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without havi… (閱讀更多)

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without having to remember to double click the star icon, or go edit bookmarks menu to move it.

This seems like a poor design, at least for me when more than 90% of the time I don't want it to be in the last used folder. I have been adding bookmarks for decades and it has always asked me where to save them, so muscle memory forgets to go back and edit the bookmark I just saved, and then later on I have to go back and change them all because they are never in the right folder.

I understand if I double click the star in the url it will allow me to change it, but when I'm busy I don't remember to click it again, or double click it, then my bookmark is lost and I have to go searching for it and edit it and it's a hassle.

Is there an about:config setting I've missed to re-enable this basic feature to reduce all the clicking?

I've tried browser.bookmarks.editDialog.showForNewBookmarks both false and true without any change to the behavior.

SuMo Bot 於 17 小時前 詢問

SuMo Bot 最近回覆於 16 小時前

missing/moved bookmark list

From: cartwrm@talktalk.net <cartwrm@talktalk.net> Sent: Friday, July 18, 2025 2:14 PM To: no-reply@mozilla.org <no-reply@mozilla.org> Subject: Re: Bradforth p… (閱讀更多)

From: cartwrm@talktalk.net <cartwrm@talktalk.net> Sent: Friday, July 18, 2025 2:14 PM To: no-reply@mozilla.org <no-reply@mozilla.org> Subject: Re: Bradforth posted an answer to your question "Ive lost mybookmarks on the left side of the screen"

It's really strange (I'm still trying to understand my relatively new Windows 11 laptop), bookmarks have been where I'd expect them for a few days, then this morning, it's as if Firefox has done some sort of clean/re-arrangement. The bookmarks had disappeared and there wasn't my usual array of sites available along the top. Then by clicking on a few things on the right (Firefox) 'most used' re-appeared, then later the toolbar is there on the right, I'd really like it back on the left And also I'd love to know whether I might have done something unconsciously which caused this.

Mike

cartwrm 於 1 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 18 小時前

Mozilla Firefox crashing a lot lately

Hey, Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never ha… (閱讀更多)

Hey,

Since two or three weeks, Mozilla Firefox often crashes on my computer. I have a pretty decent et recent setup, except for my old Nvidia 2070SUPER. It has never happened for years so I'm worried about it.

Here are my most recent crashes :

- bp-143dbb7e-445e-4d49-869b-cf37b0250718 - bp-89dda5c4-231b-451f-9d7b-d4e150250718 - bp-6269dc7c-ed7c-4d04-8a47-37ee90250718 - bp-cf8d230b-f493-4feb-bf04-4d7ef0250718 - bp-a30fa4d5-c051-4203-ba9a-b596d0250718

Could you help me ?

Thank you,

Guillaume

Pulipo Recordingz 於 18 小時前 詢問

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that … (閱讀更多)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

G.W. 於 20 小時前 詢問