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firefox set up won't load. I have completed all of the required steps but I am still being asked to finish the set up. Anybody else have this issue? If so what do I do?

firefox set up won't load. I have completed all of the required steps but I am still being asked to finish the set up. Anybody else have this issue? If so what do I do… (閱讀更多)

firefox set up won't load. I have completed all of the required steps but I am still being asked to finish the set up. Anybody else have this issue? If so what do I do?

Open

I can't get my Firefox icon to go to my desktop.

I can't get my Firefox icon to go to my desktop and become active. I also cannot uninstall Mozilla - it just allows me to attempt to repair it. My icon also shows Fire… (閱讀更多)

I can't get my Firefox icon to go to my desktop and become active. I also cannot uninstall Mozilla - it just allows me to attempt to repair it. My icon also shows Firefox 2 for some reason.

Open 1 19

I get Profile Missing error message when trying to reinstall Firefox

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site w… (閱讀更多)

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site which is 490 KB versus the 375 KB download file from firefox.com just in case the smaller file was corrupted. But I still got the Profile Missing error message.

I am trying to simulate a laptop that has never used Firefox and so can't say that "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."  I uninstalled Firefox using the Installed Apps page. Can there be fragments of Firefox that I need to hunt down and remove? I also removed the Old Firefox Data folder from the desktop.

How can I successfully install Firefox? Then I will use my old profiles that contain all my bookmarks.

Open

When I use “winget install ... -l ...” to install Firefox, the installation "disappears"

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ``` The winget log mentioned that winget download… (閱讀更多)

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ```

The winget log mentioned that winget downloaded https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe ```log 2026-05-12 22:19:28.840 [CORE] WinINet downloading from url: https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe 2026-05-12 22:37:42.091 [CORE] Download hash: 6c7fb833ebb13637daf750c7a2c611e2b6d8d324dc2463eed40e8478d0c791fc 2026-05-12 22:37:42.091 [CORE] Download completed. 2026-05-12 22:37:42.094 [CLI ] Installer hash verified ```

Installer args: ```log 2026-05-12 22:37:43.543 [CLI ] Installer args: /InstallDirectoryPath="D:/.../Mozilla/Firefox/" 2026-05-12 22:37:43.545 [CLI ] Starting: 'D:\Temp\WinGet\Mozilla.Firefox.zh-CN.150.0.2\Firefox%20Setup%20150.0.2.exe' with arguments ' /InstallDirectoryPath="D:/.../Mozilla/Firefox/"' 2026-05-12 22:38:12.554 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:12.891 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:13.405 [CLI ] During package install, 1 changes to ARP were observed, 1 matches were found for the package, and 1 packages were in both 2026-05-12 22:38:13.405 [CLI ] The entry determined to be associated with the package is 'Mozilla Firefox (x64 zh-CN)', with publisher 'Mozilla' ```

Then winget shows the installation was successful, but the shortcuts in the Start menu and on the desktop point to a path that doesn't exist. I noticed that this path is the one I passed to winget via the -l parameter, but it is missing the slash (`/`) > D:/a/b/Mozilla/Firefox/ → D:\abMozillaFirefox\ I couldn't find the installed Firefox either in the root directory of drive D or under the originally expected path D:\...\Mozilla\Firefox.

Although I passed the -i parameter (specifying interactive installation) to winget, I didn't see the installer window. In the user registry, the installer also wrote the aforementioned incorrect path, and I cannot uninstall this installation through Windows Settings.

I wrote a script myself to search for folders or files with 'firefox' in the name (case-insensitive) on my system's C and D drives, and I only found this folder that looks related: ```pwsh > ls "C:\Users\...\AppData\Roaming\Mozilla\Firefox"

   Directory: C:\Users\...\AppData\Roaming\Mozilla\Firefox

Mode LastWriteTime Length Name


------------- ------ ----

d---- 2025/11/23 18:05 Background Tasks Profiles d---- 2025/12/24 18:47 Crash Reports d---- 2025/11/23 18:05 Pending Pings d---- 2025/11/23 18:06 Profile Groups d---- 2025/11/23 18:06 Profiles -a--- 2025/12/27 8:43 75 installs.ini -a--- 2025/12/27 8:43 482 profiles.ini ``` But based on the LastWriteTime, this seems to have been left when I previously installed Firefox.

I want to know what the installer does after running the above installation, and how I can undo these changes to reinstall Firefox?

> Note: English is not my native language, please forgive my spelling or grammar mistakes. > I originally wanted to post on a Chinese forum, but I was guided here...

Open 18

Firefox.exe unmovable from Desktop, how do i remove it?

As my title says i cant move Firefox from desktop because it is *the* browser file not a shortcut, and every time i try to move it to any different folder it just creates… (閱讀更多)

As my title says i cant move Firefox from desktop because it is *the* browser file not a shortcut, and every time i try to move it to any different folder it just creates a shortcut in said folder. I asked Copilot how to reinstall it, set it in actual search mode so i could have 100% reliable steps, nothing worked! >:ε

so im asking yall if there is a way to fix it, thanks in advance

Open 1 36

Latest version installed today just crashes

The latest version of Firefox (installed today) just crashes when trying to open any tab and will not reload anything. How can I reload the last working version? Kind r… (閱讀更多)

The latest version of Firefox (installed today) just crashes when trying to open any tab and will not reload anything. How can I reload the last working version? Kind regards Stephen.

I don't think the install finished correctly I am sending this from Chrome.

Kind regards

Stephen

Open 1 64

Does Firefox have its own browser that is not owned by Microsoft? I am always blocked two-thirds through the installation process.

I have now downloaded Duckduck as my browser but I really want to have Mozilla's own browser, not a Microsoft-owned or Google browser. Every time I try to download the Mo… (閱讀更多)

I have now downloaded Duckduck as my browser but I really want to have Mozilla's own browser, not a Microsoft-owned or Google browser. Every time I try to download the Mozilla browser I am told it has been interrupted - always when it is two-thirds of the way through the installation process. Why ?

Open 2 73

Installation of Firefox latest browser

I seem to be unable to install Firefox on my Windows 11 desktop because there is apparently an old version already on my computer. I wish to reinstall Firefox with your h… (閱讀更多)

I seem to be unable to install Firefox on my Windows 11 desktop because there is apparently an old version already on my computer. I wish to reinstall Firefox with your help

Open 1 154

I can't use firefox on my computer anymore.

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compa… (閱讀更多)

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compatible with min version 147.0, max version 147.0. Try to reinstall. I reinstalled but no luck. Please help. I need my bookmarks.

Open 3 110