Firefox 技術支援討論區

Moin all,

since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone recorded the video directly in the sun. An example is the best so I attached a Photo with FF in the top left, Chrome in the top right and Edge at the Bottom. Only the frames have been a bit cropped for privacy.

The video shown in the screenshot can be found here. Today I also tried a fresh installation of my Win 11 and also FF (Had some free SSD around for that). But this had no effect, it looked the same. The only change I can see is when the Troubleshoot mode is being activated. But only while this mode is active. If FF is being reset or even new installation (like before fresh Win 11), no change.

Cause of this behaviour I also mentioned FF Video Stream is not HDR. The others show HDR but as not every Youtube Video can be HDR I think this is not the Problem. Anyway, I don't want to change my favorite browser which was working now for about 20 years.

Does anybody have a clue what is causing this or is it a bug?

greets indy

Regards, Sir/Madam The webpage is empty. [link] Although the page is currently blank, the website icon in the upper left corner suggests that contact has been made. Anyone know the reason why Firefox is unable to load the website?

Regards, Sir/Madam The website functions OK in Chrome but not in Firefox. [link] is the URL. The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Regards, Sir/Madam The website is blank. [link] The website icon is in the upper left corner, giving the idea that contact has been made, yet the page is still blank. Does anyone know why Brave cannot load the website?

my HISTORY function does not display today's history. The most recent heading is "this month" and does not display recent activity. How do I restore the HISTORY function back to normal?

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Everything is wrong as below. -

Firefox logo Your Firefox account was used to sign in Chrome on Windows 10 Bo'ness, SCT, United Kingdom (estimated) IP address: 2.98.204.0 Sunday, May 28, 2023 4:51:48 PM (BST) Not you? Change your password. Manage account This is an automated email. If you received it by mistake, you don’t need to do anything. For more info, visit Mozilla Support. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Mozilla Privacy Policy Firefox Cloud Terms of Service

The following link will not allow me the instal into my extensions?

https://dnsriacontent.nuance.com/15/setup/ffinstall.html?lang=enx&version=16.0.200.121

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may

Please have a look at this link. Everyone on the team is having the same issue that when we try to play it we get this error: "The media could not be loaded, either because the server or network failed or because the format is not supported."

This link will work fine in all other browsers. Every other video on the site (over 200 of them) work fine in FireFox, this one will not. We would appreciate any assistance in this matter.

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images and make them easier for me to see.

In the past two days, suddenly this has become a hit or miss situation and I'm not sure why. Sometimes I can middle-click on "open image in a new tab" multiple times and get no response. Other times if I hold down for a while and then release, it will open the image. And then other times again it will work as intended.

I'm not quite sure why this issue has suddenly occured.

Firefox is up to date, Version 113.0.2 (64-bit). My mouse is a KLIM Blaze, drivers 3.1 which again seem to be up to date. My middle-click in new-tab is set to true in firefox's config.

Does anyone know why these issues are happening?

Hi there,

We are using Firefox Portable for our self service kiosks however we are having real issues while printing longer order slips.

When we want to print slips longer than 25cm, Firefox automatically rescales the PDF and makes it so small that you can't even read sometimes.

Then we extend the paper size so it does not need to rescale however this time if the slip is short it prints the whole blank space remaining wasting a lot of paper.

Chrome does not do that and it only prints the non-blank area on the PDF.

We have tried numerous tips on here and stackoverflow (using about:config) but none seems to help.

I have attached a photo of the slips printed by both browsers for you to see the exact difference.

Thanks for your help!

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and restarted the browser to no avail. What's odd is, I am able to use the Tools in a Private Firefox page with or without extensions enabled. But on my normal browser, the button doesn't work regardless.

Perhaps it was timing and the issue just started occurring when the update happened but I'm unsure how to solve it.

Thanks.

I would like to monitor what websites, who he gets and sends email to and so on. He does know to delete his history right after he's done using my company. Can I still get this information even thou he has deleted it from his history? If so, how?

Thanks, Sam

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my speakers. Then Firefox will use the correct output device.

No other applications have this problem, and all my audio devices work fine, excluding Firefox. Any help would be appreciated!

I keep getting interference from my browsing from McAfee that says my virus control has expired, which of course it has, because I changed to a different company. How do I keep them from interfering with my browsing with this message? It's irritating to keep getting that from them. I don't care about their virus protection, and I will never use them ever again because of this constant harrassment. I copied the website below so you can see what I'm talking about.

https://m4h2.c17.e2-5.dev/secure/up-65986521ee.html?cep=7jEI8cuIoyYTFuLfUGIE2D7arItRlIohVfB_qwEbfIUpX7f6FT03P48PIYqrWOdC31PxXhUGICtMj1isTw5HxBff8plz8r4bD2bIA5-z8Xl4uGivP3L-LXDOh-sycBfogxw5wFfGBY7lAFEeRooM-_X56UAFeZmRbYPJCvirosX1OeRb8az1J8Jr2yUp1us6QAHZfAIJ9H3Og-oMdUNA58lnSNweqyA5_WqJkLjuYR-HwSiJcm3lpLPXEkLV1ggk5O9al_50DMafUUbc6aVADs0p8LYeL43mudee0u_v828u60-EAggMs3kIk2ZDGpl7JM5v-_uCt6rrnfZqn7vuFdAQ7vHoChx7QOsHziLfTAZ6FAr-zSrYoIxU-Amk6_NI-9SG0yyHu-cQlgtuFZCusz1MX8-sWyRzGbIoTbL0IJ2lSlqd3vLIs2smkZreS0XJ--q-zy6PH-oYw0paps4x7YFc4zH9qNL4XgpXpFsse6ZQxkQP8yyZyjaOcAQv4CAiPkD-pcW3JAwchiAhVL21HYdiqtO00jL0lSB6FrocDZmX7DxVL0qq_UTV-YtYFDY1Glrd6FaLkJi6F_5ilglYEGo3a6zxKD5niGi6c2yNi5RRcDwX1Qjk_vyBkI_104lSiF5fOfc3xMyGgLdpa8pnKFdzeqQq39WFgvltkiTvgDiQPZHiUcFxbKjnFgubOwBTRW3ZjOWo9ah1NNV4sUxSxVNPFiwQ1yhSUH6wLoWMKMfE9BSsJ9X_0Dav1t125NtXES_f-b2aROkinaBQUnTa2VaAKVj5uDQUBswaf1KPhTI&lptoken=16208534194903ac4545

All of a sudden today, when I click my "Home" page, instead of my Home page I see this "Deceptive Site Ahead" warning. My "Home" page happens to be MY OWN ART WEBSITE, "richardkramerart.com", which I have had going for years !!! Please REMOVE the "Deceptive Site Ahead" warning. I assure you my website, "richardkramerart.com" is NOT A DANGEROUS site. I have designed it myself and have been using it for my artwork for many years. Your "Deceptive Site Ahead" warning is disruptive to myself and to anyone else who might try to access my art website. Please remove the warning and return my website to proper accessibility as soon as possible. Thank you. Richard Kramer, richardkramerart.com.

Hello everyone.

I've been using Firefox for quite a few years now and I'm used to keep my pinned tabs open after closing and then opening a Firefox windows.

Yesterday I noticed that after closing the navigator with the "X" in the tool bar menu, as I usually do, the pinned tabs are not "recovered" when opening again.

This happened randomly without configuration changes involved and drivers/firefox are updated to the last version available.

Moreover, I've tested the same in my notebook and it works just fine, as it keeps the tabs open when a new window is open.

Is there any troubleshooting for this or do you have any idea what could have caused this to happen?

Let me know if you need any additional info. Thanks in advance!

Hi, I am Unable to Refresh Firefox, to default setting.. I have did used the 'ReFresh' mode a number of time in past 10-15 years or so.. but, this time on This Computer (Win-11) I am Not able to Access the Firefox Menu Button (top right), Or,

the Drop-Down Menu on the HELP Button, to get to a 'REFRESH' Firefox screen/page, that will Start the Refresh Process..

ALSO, fwiw, my Right Mouse button will not Work, for Any process..

I have always been able find a Refresh Button, that will work Prior, though am Not able to at this Time.. "Copy and Paste' also will not Work..

I have Deleted 'Cookies and Temporary Files' several times, and, Also Rebooted PC 5 or 6 Times to No avail yet as well..

Am I doing something wrong, or What else can I do, (to possibly activate a "Refresh".. I know Bookmarks & History, Passwords, were SAVED.. in Past. Hopefully Will/Can Still be Possible.

Thank You, Sincerely, Earl