Firefox 技術支援討論區

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but still nothing. I then installed chrome and the videos worked can you guys please give me an fix.

Hi, Firefox won't load any websites but other browsers do. Just get a blank screen and can't 'refresh' either (interestingly, Firefox View tab still works)

I have checked antivirus & firewall settings, and reinstalled Firefox several times. Any suggestions please? Thanks

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission to save the current device. I have to log in to most sites (email, bill pay, etc.) every single time, and in most cases the site insists on sending me a text or an email to verify it's me. This is entirely new behavior since the last update, and I can't figure out how to get around it. Suggestions??

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search term into the search bar). The freezes last for about 2 to 10 seconds. During the freeze the entire UI is unresponsive and does not respond to any mouse or keyboard input. However, animations like the page loading spinner where the favicon is on the tab continue to move.

Hello, I somewhat recently noticed (maybe about a month ago) that my overflow menu disappeared and an "Extensions" menu appeared in its place.

I've already created a new profile and switched to it, with no success and I'm not sure what else to try or why it went away to begin with (and why this Extensions menu is now here and won't go away).

Any help would be greatly appreciated

Continuous message on Firefox -- Keeps popping up asking that I enter Primary Password. I have no "Primary Password" and the constant pop-up is irritating and time consuming. I have switched to Chrome, but would like to come back to Firefox if you can solve this problem

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution.

Until very recently, whenever I would click a link in a page, it would "Open in Firefox" in a new tab. Then after reading it or printing it or whatever I wanted to do, I could click the download [Fx98PDFviewer-DownloadButton] button if I wanted to save it, and an Explorer would open up allowing me to select where I want to put it and what I want to call it (if I wanted to change the name it comes with) before downloading/saving.

Now, when I click a link it just downloads (even though most of the time I don't want that). Despite all I've read, I've tried a dozen settings, and I CANNOT get that behavior back.

If I set the browser.download.improvements_to_download_panel to False, and select "Open with Firefox" when it prompts me, I can't get it to STOP prompting me. It prompts me EVERY TIME, even though I have checked the box repeatedly for "Do this automatically for files like this from now on"

And yet it is STILL downloading automatically when it opens for viewing in the new tab, and I am forever now cleaning and deleting crap out of my downloads.

I have my default PDF reader set to the reader I like, and when I'm NOT in Firefox, I do NOT want to have to right-click and select my preferred reader each time.

But when I AM IN FIREFOX, what I need it to do is

- Open in Firefox, in a new tab, 
- DON'T prompt me, just do it, and 
- DON'T download it, unless if I then want to keep it I click the download [Fx98PDFviewer-DownloadButton] button.

HOW CAN I GET IT THIS BEHAVIOR BACK PLEASE?

Good afternoon,

I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge??

Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case.

I've attached a couple of photos to help.

Kind regards

Emyr

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bookmarks and has "saved passwords". My ORIGINAL Account used an email/Login that was "compramised". I want to go into that account and update the email/Login but the browser will not allow me to reset the password. How do I get help to fix this Problem. I do not want to lose all my Bookmarks and Saved Passwords.

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Hello,

I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins without every giving me an error, just never loads.

Yes, I updated my Norton account and made sure that Firefox is a trusted program.

[email removed from public]

A week or two ago I was surprised when opening Firefox it asked if I wanted it to be my default browser as it already was default. I said okay and it opened but none of my saved passwords available nor were my bookmarks. I noticed that there were TWO Firefox icons on the quick start bar on my 2 month old Windows 11 laptop. I clicked the other icon, that opened and my bookmarks & passwords were there. I clicked Help -> About Firefox and both are the same version. I looked at Windows Apps and there's only one Firefox showing there. I don't know how to remove the second instance. I attached a screen shot showing two icons on the quick start bar, newly installed Firefox behind original installed version asking to become default browser.

I had multiple tabs open that I was using, including the costco.ca page, when the update happened (I can't remember the exact details). All my other open tabs, and all pages since, have worked fine since, but the costco page does not open. At first there were options to check and something about a ceritficate. Now the address shows costco.ca444/Genericerror it says 'Problem loading page' in the tab heading. And the page shows '

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.'

There is no info on how to fix this - and I've spent way too much time trying to fix it. I added it to the exceptions page. No joy. Works fine in Chrome. Very frustrating.

I have Windows 11 on my PC. Is there a way to fix this? Might be an idea to add a link to how to fix it to the error message. Thanks.