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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom … (閱讀更多)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

lianalynn13 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

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Is there a way to remove recent bookmarks from the "hamburger menu"

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent book… (閱讀更多)

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent bookmarks added and there's no way to organize those or delete them without also deleting the bookmarks from the main bookmarks menu, which can be organized. There should be a way to not show bookmarks that are private bookmarks just because they've recently been added. I couldn't find an answer to this anywhere in support -- though I might not have been searching the right terms. Any and all help would be much appreciated. (Also, apologies if I put this in the wrong category. Wasn't sure what to use.) Thanks!

scott.andera 於 1 週前 詢問

cor-el 於 6 天前 解答

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Firefox install extension addon

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the… (閱讀更多)

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the MP3 file

bcinbend 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

Facebook will only work in Private Tab. Normal tab is just a white screen

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the l… (閱讀更多)

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

alan_woolidge 於 1 週前 詢問

cor-el 於 1 週前 解答

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Website Notification requests continue to appear, even though I have the setting selected to block all

I have the notification setting set to block all requests for website notifications. https://www.bonsecours.com/ still managed to present such a notification (see the at… (閱讀更多)

I have the notification setting set to block all requests for website notifications.

https://www.bonsecours.com/ still managed to present such a notification (see the attached images)

NOTE: I recently had to reset FF due to the installation being corrupted during the install of an upgrade. I believe I have restored most of my settings on topics like access to microphones, push-notification requests, and the like, but I may have missed something relative to this. (When I first shut down all requests for push notifications, I believe it was still required to do so via about:config.)

DebraBk 於 1 週前 詢問

DebraBk 於 1 週前 解答

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Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (閱讀更多)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

jagman55 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆 於 3 天前

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Multirow Bookmarks

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked… (閱讀更多)

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

  1. PersonalToolbar {
 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

  1. PlacesToolbar > hbox:first-child {
   display: block

}

  1. PlacesToolbarItems {
   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

baker_eliz 於 1 週前 詢問

cor-el 於 1 週前 解答

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Between Oct 2022 and Nov 2022 Firefox has changed

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was ab… (閱讀更多)

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.

Rosaliy Lynne 於 1 週前 詢問

Rosaliy Lynne 於 1 週前 解答

  • 已解決

Autocomplete won't stop suggesting google

Whenever i start typing a "g" in the address bar, Google is recommended first. I would prefer for it to be something i commonly search for starting with g, but I can't se… (閱讀更多)

Whenever i start typing a "g" in the address bar, Google is recommended first. I would prefer for it to be something i commonly search for starting with g, but I can't seem to remove it. Using the usual shift+del doesn't remove it for some reason.

Thanks!

matistjati 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

CNBC tv failure

CNBC live tv (cnbc.com) fails when I press the play button. I have cleared cache, cookies and tried the troubleshoot mode. Using vanilla EDGE browser CNBC tv works. … (閱讀更多)

CNBC live tv (cnbc.com) fails when I press the play button. I have cleared cache, cookies and tried the troubleshoot mode. Using vanilla EDGE browser CNBC tv works.

hbruhl 於 1 週前 詢問

hbruhl 於 1 週前 解答

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (閱讀更多)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

swampert180 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

how can I restore lost tabs? history/restore previous tabs doesn't have the lost tabs in it

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yes… (閱讀更多)

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yesterday I tried - 3bar / history / recently closed tabs - but the only thing in there was the one tab from the small window. Urg! I tried that and - 3bar / history / manage - where I could see my tabs but could only restore 1 at a time - not good for 76 tabs. I read a bunch of different questions about this same issue, and tried the suggestions, including some app called scrounge, but none of these restored my tabs. Help!!!!

annadroff 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

Sidebar width reduction via userChrome

Hello. It seems I get a problem or two almost always with a new update lately. I have been using an userChrome.css to reduce the width of sidebar but the latest version 1… (閱讀更多)

Hello.

It seems I get a problem or two almost always with a new update lately. I have been using an userChrome.css to reduce the width of sidebar but the latest version 107.0 now ignores it and have a wide width even at the narrowest. Mine currently is set as, "#sidebar {min-width:30px !important; max-width:none !important;}" This no longer works. Your support much appreciated.

Regards,

qp 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Connection not encrypted in Security -> Technical Details although encryption is valid

Hi, there is no Security Problem on other Browsers like Chrome or Opera. Also on Firefox when I click on the padlock on the left side of the url the message is: Connectio… (閱讀更多)

Hi, there is no Security Problem on other Browsers like Chrome or Opera. Also on Firefox when I click on the padlock on the left side of the url the message is: Connection is Secure. But when I click on additional Inoformation a dialog pops up and on the tap Security -> Technical Details it says "Connection not encrypted" Why is that? There are no external links on my website, no pasword fields... I'm using xsl transformation. Is that a Problem?

Thanks, Michael

mpriester 於 1 週前 詢問

mpriester 於 1 週前 解答

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unable to find old saved user names and passwords

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!! dupli… (閱讀更多)

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!!

duplicate. https://support.mozilla.org/en-US/questions/1396782

chchen7y 於 1 週前 詢問

  • 已解決

Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium ba… (閱讀更多)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

marcusobrien 於 1 週前 詢問

marcusobrien 於 1 週前 解答

  • 已解決

Backup bookmarks and passwords

Hello, I recently updated Firefox to the latest version, and in the process lost all data. How do we backup all data, for recovery later, in case your browser update dele… (閱讀更多)

Hello,

I recently updated Firefox to the latest version, and in the process lost all data.

How do we backup all data, for recovery later, in case your browser update deletes everything again?

STRINGENCE1 於 1 週前 詢問

Paul 於 1 週前 解答

  • 已解決

Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (閱讀更多)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

tom354 於 1 週前 詢問

TyDraniu 於 1 週前 解答