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  • 已解決

Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (閱讀更多)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

johnroman552 於 5 個月前 詢問

jrlind55 於 2 個月前 解答

  • 已解決

Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (閱讀更多)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

esbrannon 於 5 個月前 詢問

cor-el 於 5 個月前 解答

  • 已解決

Firefox background is now Black.

how can I restore to white, the black background on the Firefox Browser, even my menus have turned black. I have tried through my normal settings and although it states I… (閱讀更多)

how can I restore to white, the black background on the Firefox Browser, even my menus have turned black. I have tried through my normal settings and although it states I have a white background. It doesn't

Swann 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 4 個月前 解答

  • 已解決

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (閱讀更多)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

fu22 於 2 個月前 詢問

jeddolnick 於 6 天前 解答

  • 已解決

.ics no longer defaulting to Windows/Outlook

Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click… (閱讀更多)

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

baxterdown 於 1 個月前 詢問

Terry 於 1 個月前 解答

  • 已解決

open PDF files in Adobe Acrobat

Up until today, PDF files would open automatically in Adobe where I could look at the file and print it. Today, Firefox will only allow the file to be downloaded. This … (閱讀更多)

Up until today, PDF files would open automatically in Adobe where I could look at the file and print it. Today, Firefox will only allow the file to be downloaded. This causes me grief, an extra step. One of the main reasons I use Firefox is for this feature. Is there a way to change settings so that PDF files will always open in Adobe?

kayelena43 於 1 個月前 詢問

jeanvogel001 於 1 個月前 解答

  • 已解決

Facebook page jumps when typing a reply

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll … (閱讀更多)

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll down to see what I'm typing. Also, it jumps down the same way whenever I hit the backspace key to edit what I'm typing.

I discovered a previous (archived) post on this forum that suggested using "about.config" and making sure that the value setting for browser.backspace_action is equal to 2. But that didn't change the annoying behavior. Is there any other value I should try? It's not clear what the number means.

Nor did setting browser.backspace to true (or to false) seem to help with the unwanted jumping upon use of the backspace key.

This only seems to happen with Facebook, but it's quite annoying.

jay46 於 3 週前 詢問

jay46 於 3 週前 解答

  • 已解決

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (閱讀更多)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

dan.baldewicz 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Videos are blacked out

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what ha… (閱讀更多)

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what has changed

dbmackaig 於 1 週前 詢問

dbmackaig 於 6 天前 解答

  • 已解決

search a pdf in firefox. ctrl+shift+f and ctrl+f do not work

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox? Note that ctrl+shift+f and ctrl+f do not work. John … (閱讀更多)

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox?

Note that ctrl+shift+f and ctrl+f do not work.

John

johncurry 於 1 週前 詢問

jonzn4SUSE 於 6 天前 解答

  • 已解決

No Clearing of cache

Website changes when developing never show the change even with cashing is operative. Regular history cleaned ETC ETC - Means CACHE CLEARING NEVER WORKS. This is a VERY B… (閱讀更多)

Website changes when developing never show the change even with cashing is operative. Regular history cleaned ETC ETC - Means CACHE CLEARING NEVER WORKS. This is a VERY BAD PROBLEM that is quite common. How these idiots at Mozilla have never fixed it indicates they useless. I've been recommended NEVER to use firefox because of this issue. So its back to Chrome and I hate supporting Google.

trevor.gti 於 1 週前 詢問

FredMcD 於 1 週前 解答

  • 已解決

I am unable to add jira as a search engine on firefox 100 (new profile).

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I g… (閱讀更多)

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

vda1 於 1 週前 詢問

jscher2000 - Support Volunteer 於 2 天前 解答

  • 被鎖定

All Tabs Disappeared but Showing Up in Task Manager

All tabs (including pinned tabs) have disappeared, but continue to show up in Task Manager (84 tabs showing in Task Manager). I tried re-booting, but didn't help. Firefo… (閱讀更多)

All tabs (including pinned tabs) have disappeared, but continue to show up in Task Manager (84 tabs showing in Task Manager).

I tried re-booting, but didn't help. Firefox v100.0 Win 10 / 64 bit

............................

Edit: I did a Firefox "Refresh" and all my saved tabs returned.

jl11 於 1 週前 詢問

  • 已解決

Hi! Can anyone please help me restore CSS customizations, now that the latest 100.0 update has compromised them?

My CSS has always been directed to two effects: - tabs on bottom - general transparency of the bars The latest update luckily spared the former, but not the latter! Anywa… (閱讀更多)

My CSS has always been directed to two effects:

- tabs on bottom - general transparency of the bars

The latest update luckily spared the former, but not the latter! Anyway, this time I haven't been able to solve it on my own, unfortunately...

My current userChrome is:

https://pastebin.com/96BJRyUt

And my "special" about:config settings, which I've customized over the years to set everything back to how it looked before the progressive updates, are:

accessibility.typeaheadfind.manual - FALSE

toolkit.legacyUserProfileCustomizations.stylesheets - TRUE

print.save_print_settings - FALSE

browser.download.autohideButton - FALSE

browser.proton.contextmenus.enabled - FALSE

browser.proton.enabled - FALSE

extensions.pocket.enabled - FALSE

layout.css.prefers-color-scheme.content-override - 1

browser.theme.content-theme - 1

browser.theme.toolbar-theme - 1

browser.download.improvements_to_download_panel - FALSE

browser.download.alwaysOpenPanel - FALSE

Can anyone please suggest a solution? Thanks for your attention!

Jacopissimo 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

Save "open with" files to %temp% instead of Downloads

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/ https://bugzilla.mozilla.org/show_bug.cgi?id=1710933 If i want to ope… (閱讀更多)

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/

https://bugzilla.mozilla.org/show_bug.cgi?id=1710933

If i want to open files into an application i do not want the files to clutter up my downloads folder.

this used to work perfectly pre-v91.

i understand that some users were confused where their files went when they opened them incorrectly within firefox.

currently i'm using a python script to clear my downloads folder from the useless files, but i'd rather just not have to bother with it.

is there a way to get the old behavior back? im comfortable going into about:config and/or using a plugin if i have to.

MammothJerk 於 1 週前 詢問

Terry 於 1 週前 解答

  • 已解決

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thro… (閱讀更多)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio playback problems on Firefox for Windows

If there is anything I haven't tried yet, please let me know.

EToman 於 6 天前 詢問

FredMcD 於 6 天前 解答

  • 已解決

one website login problem

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It i… (閱讀更多)

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It is there using MS Edge or Chrome and I can login to the site on those two browsers. This does not seem to be a problem with other websites that I have tried since the new version!

I can't even begin to imagine what might be going on with a situation like this! Thanks.

john.kelly11 於 6 天前 詢問

jth 於 6 天前 解答

  • 已解決

Twists for the homepage are not displayed

Hi folks, I've been searching but haven't found anything, the Twitter Twists aren't showing on my home page. They are displayed on all other browsers such as Chrome or Op… (閱讀更多)

Hi folks, I've been searching but haven't found anything, the Twitter Twists aren't showing on my home page. They are displayed on all other browsers such as Chrome or Opera, here is the link. https://borderline-selbsthilfe.org Thank you Greetings Alaska

peter-richartz 於 6 天前 詢問

TyDraniu 於 6 天前 解答

  • 已解決

How to unblock a website that exceptions does not help

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried… (閱讀更多)

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried all the exception options. I tried adding the certificate exception and was told it was valid and did not need an exception. Why does everyone feel the need to make our lives harder with the illusion you are protecting us. Make it easier to go to websites that we want to go to and not a hassle every time you decide to change something. Website is https://www.btdig.com/. Thanks for your time.

risso74 於 6 天前 詢問

FredMcD 於 6 天前 解答